MERCURY Complaints

View complaints related to MERCURY. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2003 MERCURY MOUNTAINEER
    - WEST POINT, MS

    THE WORD DOOR AJAR ON MY DASH BOARD KEEPS TELL ME THAT A DOOR IS OPEN WHEN ALL THE DOORS ARE CLOSED AND I THINK THATS WHY MY INSIDE LIGHTS AND THE LIGHTS ON MY OUTSIDE MIRRAS TAKES 15-20 MIN'S TO GO OFF AFTER I HAVE ALARMED THE VEHICLE AND WHEN I GET IN TO DRIVE THE LIGHTS SHOULD GO OFF ADMEDILY BUT THEY DONT. *TR

    Source: NHTSA WEB SITE
  • 2003 MERCURY MOUNTAINEER
    - WEST POINT, MS

    THE INSIDE DOME LIGHTS AND THE LIGHTS ON THE OUTSIDE SIDE MIRRORS DO NOT GO OFF UNTIL 15 TO 20 MIN'S AFTER IT HAS BEEN ALARMED THIS HAS RUN DOWN MY BATTERY I HAD TO BUY A NEW BATTERY. *TR

    Source: NHTSA WEB SITE
  • 2005 MERCURY GRAND MARQUIS
    - CONYERS, GA

    I WAS DRIVING HOME AND MY HEADLIGHTS CUT OFF WITH NO WARNING AT NIGHT, THEY CAME ON AGAIN FOR A MIN., BUT CUT OFF THIS HAS HAPPENED 4 TIMES SINCE. I HAVE TO HOLD MY BRIGHT SWITCH DOWN FOR A 30 MIN DRIVE HOME. I HAVE HAD A FUSES CHECKED, AFTER LOOKING ON LINE IT LOOKS LIKE SEVERAL PEOPLE HAVE HAD THIS SAME ISSUE, THIS IS SCARY, CONSIDERING I HAVE 3 CHILDREN. *TR

    Source: NHTSA WEB SITE
  • 2003 MERCURY MOUNTAINEER
    - WEST POINT, MS

    THE GEAR SHIFT GETS STUCK IN PARK AND I HAVE TO PULL DOWN ON IT REALLY HARD TO GET IT IN DRIVE OR REVERSE I'M AFRAID THAT ITS GOING TO BREAK ONE DAY. *TR

    Source: NHTSA WEB SITE
  • 2005 MERCURY SABLE
    - SCRANTON, PA

    I'LL ADD MY CAR TO THE LIST OF SABLE/TAURUS TRANSMISSION FAILURES. FAILED WITH NO WARNING WHATSOEVER. THE CAR SUDDENLY CAME OUT OF GEAR AND THE RPMS SHOT WAY UP. IT'S AT A TRANSMISSION SHOP NOW BUT IT APPEARS TO BE THE SAME FAILURE AS HUNDREDS IF NOT THOUSANDS OF OTHERS ONLINE. THIS IS A KNOWN ISSUE WITH BAD TORQUE CONVERTERS/INPUT SHAFTS. WHY ISN'T THERE A RECALL/INVESTIGATION GOING ON FOR THIS ISSUE. I PROBABLY WON'T KEEP THE CAR AFTER IT'S REPAIRED AS MANY HAVE REPORTED REPEAT FAILURES ON REBUILT TRANSMISSIONS EVEN THOUGH I'LL BE OUT AROUND $2000.00. I DON'T TRUST THE CAR ANYMORE. *TR

    Source: NHTSA WEB SITE
  • 2000 MERCURY MOUNTAINEER
    - EAST SETAUKET, NY

    BRAKE LIGHTS WERE NOT LIGHTING. FUSE WAS BLOWN, REPLACED FUSE, STEPPED ON BRAKE PEDAL, THEN POOF OF SMOKE AT FUSE INSIDE, AND UNDER HOOD SMOKE CONTINUED FOR 2 MINUTES. FOUND CONNECTOR FOR SWITCH ON MASTER CYLINDER WAS MELTED AND SWITCH IS STILL BAD. DISCONNECTED CONNECTOR FROM SHORTED SWITCH CAUSING FUSE TO BLOW. THEN REPLACED FUSE AND NOW BRAKE LIGHTS WORK. CRUISE CONTROL WAS INTERMITTENT FOR THE PAST 2 MONTHS PRIOR TO THIS EVENT. CONNECTOR IS TIED TO KEEP IT SECURE UNTIL REPAIR IS MADE. *TR

    Source: NHTSA WEB SITE
  • 2005 MERCURY GRAND MARQUIS
    - ALLEN, TX

    LET ME START BY SAYING THIS IS A SAFETY RISK THAT COULD LEAD TO LOSS OF LIFE. WHILE DRIVING AT NIGHT, HEADLIGHTS WENT OUT. INSTRUMENT ILLUMINATION STAYED ON. HEADLIGHT SWITCH WAS CYCLED AND THE HEADLIGHTS CAM BACK ON. THEY TURNED OFF MINUTES LATER. AFTER PULLING OVER AND CYCLING THE BRIGHT LIGHTS AND THE HEADLAMP SWITCH, IT WAS DETERMINED THAT DRIVING WITH THE SIGNAL LIGHT PULLED BACK INTO BRIGHT-FLASH POSITION WAS THE ONLY WAY TO DRIVE. THIS WAS AFTER SEVERAL PULL-OFF-THE-ROAD EVENTS. WE TOOK THE VEHICLE TO THE MECHANIC, WHO DETERMINED THE HEADLIGHT SWITCH TO BE BAD. $300 AFTERWARDS, THE INTERMITTENT SYMPTOMS WENT AWAY. HOWEVER, THE HEADLIGHTS NEVER ILLUMINATED. FROM 12/11 THROUGH 5/12, THE VEHICLE WAS DRIVEN ONLY DURING THE DAY -- OCCASIONALLY AT NIGHT, BUT WITH THE TURN SIGNAL PULLED BACK TO HIGHBEAM FLASH. AFTER REVIEWING MANY INTERNET POSTS, I DISCOVERED THE LIGHT CONTROL MODULE (LCM) WAS THE SUSPECT COMPONENT. THE DEALERSHIP PRICE FOR THIS COMPONENT, AS OF 5/12, IS $521.67. I REMOVED THE LCM AND OPENED IT TO INSPECT. AFTER NOTHING WAS FOUND (BURNED COMPONENTS, COLD SOLDER JOINTS, ETC.), I REASSEMBLED AND REINSTALLED IT. AFTER AN OPERATIONAL CHECK TO SEE IF RESEATING THE CONNECTORS FIX IT, I DISCOVERED THE HEADLIGHT SYSTEM FULLY FUNCTIONAL. WE'LL SEE IF THE PROBLEM REPEATS ITSELF. THIS PROBLEM WAS REPORTED AN MANY INTERNET REPAIR POSTS FOR 2003-2005 FORD CROWN VICS AND GRAND MARQUIS. *TR

    Source: NHTSA WEB SITE
  • 2010 MERCURY MILAN
    - ELDRED, PA

    TL* THE CONTACT OWNS A 2010 MERCURY MILAN. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED A RECURRING FAILURE IN WHICH IT WOULD JERK WHILE SHIFTING GEARS AND EXPERIENCE TROUBLE ACCELERATING. THE TRANSMISSION LIGHT WAS ALSO ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC BUT THEY WERE UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT PROVIDED NO ASSISTANCE. THE FAILURE MILEAGE WAS 60,000. THE VIN WAS UNAVAILABLE.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2006 MERCURY MILAN
    - CINCINNATI, OH

    VEHICLE AUTOMATIC TRANSMISSION WILL ATTEMPT TO DOWNSHIFT TO LOWER GEAR ON AN UPWARD HILL OR GRADE. WITHOUT WARNING, TRANSMISSION DISENGAGES, SLIPS, AND SUDDENLY JERKS INTO GEAR CAUSING THE VEHICLE TO LUNGE FORWARD, SOMETIMES FORCEFUL ENOUGH TO POSSIBLY LOSE CONTROL. MANY OTHER FORD VEHICLE MODELS WERE ALSO AFFECTED. FORD ISSUED A TECHNICAL SERVICE BULLETIN #08-24-1 IN 2008 ABOUT THE KNOWN PROBLEM, BUT WILL DO NOTHING ABOUT IT AFTER WARRANTY EXPIRATION. *TT

    Source: NHTSA WEB SITE
  • 2002 MERCURY MOUNTAINEER
    - MODESTO, CA

    I WENT TO GO PICK UP MY SON FROM SCHOOL, WHEN I WENT TO PUT IT ON DRIVE THE SHIFTING HANDLE BROKE OFF. I DIDNT EVEN DO IT HARD. I HAD TO GET MY CAR TOWED TO MY HOUSE AND HAD TO PAY TO GET IT FIXED. I LOOKED IT UP AND THERES ALOT MORE PEOPLE THAT HAVE COMPLAINTS ABOUT THIS AND THAT IT SHOULD GO TO RECALL ITS JUST NOT SAFE, WHAT IF WERE DRIVING AND CHANGING GEARS ON THE ROAD AND SOMEONE GETS HURT EVEN DEATH. *TT

    Source: NHTSA WEB SITE