MERCURY Complaints

TRAVELLING ON ILLINOIS I-55 SOUTH EARLY IN THE MORNING. ABOUT 2 MILES NORTH OF US HIGHWAY 6 EXIT CAR LOST POWER AND I NOTICED "STOP SAFELY NOW" MESSAGE. I PULLED OFF TO SIDE OF ROAD. CAR STARTED RIGHT UP. I WENT ABOUT A 2 MILES AND CAR DID THE EXACT SAME THING. I WAS REAL CLOSE TO THE GOLF COURSE AND MADE IT THERE. NO PROBLEMS ON THE WAY HOME OR SINCE. CAR NEVER ACTED OR SOUNDED ?FUNNY?. CAR REPAIRED BY LOCAL LINCOLN FORD DEALER. THEY SAID THEY REPLACED AN ENGINE COOLANT PUMP ($695 INCLUDING LABOR AND TAXES) THAT IS UNIQUE TO HYBRID. THEY SAID I WAS THE THIRD HYBRID THIS WEEK-END--PROBABLY HAD SOMETHING TO DO WITH COLD WEATHER. COOLANT PUMP HAS A DIFFERENT DESIGN SO THEY MAY HAVE HAD ORIGINAL DESIGN PROBLEMS. *TT

TL* THE CONTACT OWNS A 2003 MERCURY SABLE. THE CONTACT STATED THAT THE VEHICLE MAINTAINED A SPEED OF 50 MPH WHEN THE ACCELERATOR PEDAL WAS NOT BEING DEPRESSED. THE VEHICLE WAS TAKEN TO A LOCAL REPAIR SHOP. THE REPAIR SHOP STATED THAT THE CRUISE CONTROL CABLE NEEDED TO BE REPLACED, ALONG WITH THE THROTTLE CASE ASSEMBLY. THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 177,400 AND THE CURRENT MILEAGE WAS 192,431.

BEGINNING ABOUT THE FIRST OF MARCH, 2012, I NOTICED A PROBLEM WITH MY STEERING FEELING STIFF, JERKY AND HARD TO TURN. THE FIRST INCIDENT INVOLVED TURNING RIGHT ONTO THE HIGHWAY FROM A SIDE RIDE AND FEELING THE FRONT OF THE CAR JERK SLIGHTLY TO THE LEFT. SINCE THEN, I'VE NOTICED THE STEERING REMAINS STIFF. *TR

MY 2003 MERCURY MOUNTAINEER HAS A CRACK RIGHT DOWN THE MIDDLE OF THE REAR DOOR, I THOUGHT IT WAS JUST MY MOUNTAINEER BUT I SEE EVERY MOUNTAINEER OF MY MAKE AND MODEL HAS THAT SAME CRACK,WHY IS THAT, IT HAS TO BE A DEFECT FROM THE FACTORY BECAUSE EVERYBODY WITH A MOUNTAINEER OF THE SAME YEAR MAKE AND MODEL CAN'T BE RELATED. SO I WOULD LIKE TO KNOW WHY THIS CRACK HAS HAPPENED ON THESE MOUNTAINEER IS THERE A SAFETY PROBLEM BECAUSE THERE DEFINITE A STRUCTURE PROBLEM ANDITS DAMAGE TO MY I AM NOT HAPPY ABOUT THE CRACK ITS DAMAGE TO MY CAR I DIDN'T CAUSE AND MERCURY SHOULD FIX IT. *TR

AT 2 AM WE SMELLED SMOKE AND SAW IT COMING FROM GARAGE, WHEN I OPENED GARAGE DOOR FLAMES WERE COMING OUT OF FRONT OF CAR. MY MOTHERS CAR BURNT AND IT IS A TOTAL LOSS. WE HAD TO CALL FIRE DEPT. MY GARAGE WAS WRECKED. MY HOUSE HAS SMOKE DAMAGE. *TR

I OWN A 2001 MERCURY SABLE. AT APPROXIMATELY 70,000 THE DRIVER'S SEAT BELT BEGAN TO RETRACT SPORADICALLY. AT ABOUT 75,000 MILES THE SEATBELT NO LONGER RETRACTED AT ALL. THE SEATBELT STILL LOCKS WHEN PRESSURE IS PUT ON IT, BUT I AM CONCERNED ABOUT ITS SAFETY. *TR

I, AS SO MANY OTHERS, HAVE A FAILING TRANSMISSION IN MY 2002 MERCURY MOUNTAINEER. FROM 2ND TO 3RD GEAR IT REFUSES TO SHIFT PROPERLY AND WHEN IT DOES IT IS EXTREMELY HARD. OTHERS HAVE EXPERIENCED THIS CONDITION WHILE THE VEHICLE WAS STILL UNDER WARRANTY AND IT IS MY BELIEF THAT FORD REALIZES THAT THE TRANSMISSION IS DEFECTIVE BUT REFUSES TO DO A RECALL. I WAS ALMOST REAR ENDED BECAUSE THE VEHICLE LOST ITS FORWARD MOMENTUM BETWEEN THE SHIFTS. I FEEL AS IF THIS IS A DANGEROUS SITUATION AND IT SHOULD BE ADDRESSED. *TR

TL* THE CONTACT OWNS A 2007 MERCURY MARINER. THE CONTACT STATED THAT WHILE DRIVING 65 MPH, THE VEHICLE MADE A LOUD NOISE AND A CLOUD OF SMOKE CAME FROM UNDER THE HOOD. THE CONTACT WAS ABLE TO COAST OFF THE HIGHWAY. THE VEHICLE WAS TOWED TO THE DEALER AND THE CONTACT WAS ADVISED THAT THE OIL LIGHT ONLY ILLUMINATED AFTER THE ENGINE FAILURE. THE VEHICLE WAS REPAIRED AT A REDUCED RATE. THE CONTACT COULD NOT CONFIRM THE EXACT REPAIR THAT WAS MADE TO THE VEHICLE. THE FAILURE AND THE CURRENT MILEAGES WERE 73,000 MILES. UPDATED 07/19/12 *BF UPDATED 07/31/12

TL* THE CONTACT OWNS A 2005 MERCURY GRAND MARQUIS. THE HEADLIGHTS FAILED INTERMITTENTLY. THE DEALER AND MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 76,000 AND THE CURRENT MILEAGE WAS UNKNOWN. UPDATED 0717/12*LJ THE CONSUMER STATED THE FAILURE OF THE HEADLIGHTS HAPPENED ON EIGHT SEPARATE OCCASIONS, AFTER THE VEHICLE HAD BEEN PARKED. OCCASIONS IN BETWEEN, THE LIGHTS ENGAGED PROPERLY. UPDATED 07/17/12

TL* THE CONTACT OWNS A 2007 MERCURY GRAND MARQUIS. THE CONTACT WAS DRIVING 70 MPH WHEN THE CONTACT REACHED FOR THE SUN VISOR AND THE MIRROR THAT WAS ATTACHED TO THE SUN VISOR FELL IN HER LAP. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE DRIVER SIDE SUN VISOR MIRROR WAS REPAIRED. THE PASSENGER SIDE MIRROR DETACHED FROM THE PASSENGER SIDE SUN VISOR SIX WEEKS AFTER THE REPAIRS TO THE PASSENGER SIDE SUN VISOR. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 55000. UPDATED 06/05/12*LJ THE CONSUMER STATED IT WAS THIRD OCCURRENCE. UPDATED 06/06/2012*JS