MERCURY Complaints

TL* THE CONTACT OWNS A 2005 MERCURY SABLE. THE CONTACT STATED THAT THE ACCELERATOR PEDAL WOULD BECOME STUCK AND THE VEHICLE WOULD LUNGE FORWARD ABNORMALLY, CAUSING THE VEHICLE TO DRIVE UNCONTROLLABLY ON THE HIGHWAY. THE VEHICLE WAS TAKEN TO THE DEALER WHO REPLACED THE THROTTLE BODY. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE AND THE CURRENT MILEAGE WAS 30,000.

TL* THE CONTACT OWNS A 1999 MERCURY COUGAR. THE CONTACT STATED THAT THE SUNROOF SEPARATED FROM THE VEHICLE, WHICH COULD CAUSE POSSIBLE WATER DAMAGE. THE DEALER AND MANUFACTURER WERE NOTIFIED, BUT DENIED ANY ASSISTANCE WITH REPAIRS OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 135,000 AND THE CURRENT MILEAGE WAS 139,000. THE VIN WAS UNAVAILABLE.

THE CRUISE CONTROL CABLE WENT LOOSE FROM THE THROTTLE AND MY CAN ACCELERATED WITHOUT MY PUSHING ON THE GAS PEDAL. IT WAS VERY DANGEROUS TO DRIVE. *TR

ENGINE SUDDENLY BEGAN RACING, (AS IF THE ACCELERATOR WAS STUCK) WHILE PULLING INTO A PARKING SPACE AT THE MALL. WAS ABLE TO STOP THE CAR BY FIRMLY APPLYING THE BRAKES. CHECKED AND VERIFIED THAT THE FLOOR MAT WAS NOT INTERFERING WITH THE ACCELERATOR PEDAL. *TR

WHEN CRUISE CONTROL IS ON AND ACTIVE AND GAS PEDAL MANUALLY DEPRESSED ( TO PASS CAR) THROTTLE WILL STICK OPEN. BALL ON THROTTLE PLATE COMES OUT OF SADDLE ON CRUISE CONTROL CABLE. WHEN FOOT TAKEN OFF GAS BALL ON THROTTLE PLATE DOES NOT RETURN TO ORIGINAL SADDLE POSITION AT END OF CRUISE CONTROL CABLE. BALL ON THROTTLE PLATE GETS STUCK ON EDGE OF ENTRANCE TO CABLE SADDLE. THROTTLE STICKS PARTWAY OPEN WITH AMOUNT OPEN DEPENDING ON CRUISE CONTROL CABLE POSITION / AMOUNT OF THROTTLE COMMANDED BY CRUISE CONTROL. I FIXED BY PLACING A PIECE OF 1/2" O.D. TUBE OVER CABLE (SLIT ALONG LENGTH AND THEN OVER CABLE, CABLE TIE IN POSITION). THIS IS ENOUGH TO KEEP BALL ON THROTTLE FROM COMING OUT OF SADDLE ON CRUISE CABLE. BASICALLY SNAP LOCK IN SADDLE IS WEARING OUT AFTER REPEATEDLY PRESSING ON GAS WHILE CRUISE CONTROL IS ON AND ACTIVE. NO MORE PROBLEMS FOR 20,000 MILES. *TR

TL* THE CONTACT OWNS A 2009 MERCURY MILAN. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 10 MPH INTO A PARKING SPACE, THE BRAKE WAS ENGAGED WITH FORCE AND THE VEHICLE CONTINUED TO ACCELERATE OVER A CONCRETE PARKING BLOCK. THE VEHICLE CRASHED INTO A SET OF BUSHES AS A RESULT. THE CONTACT SUSTAINED NO PERSONAL INJURY. THE VEHICLE WAS THEN TAKEN TO A COLLISION CENTER AND REPAIRED FOR THE BODY DAMAGES. THE SAME FAILURE OCCURRED THREE TIMES. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 12,000.

TL* THE CONTACT OWNS A 2006 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT WHILE STOPPED AT A STOP LIGHT, THERE WAS AN INCREASE IN THE ENGINE RPMS. THE CONTATC HAD TO APPLY HEAVY PRESSURE TO THE ACCELERATOR PEDAL TO KEEP THE VEHICLE STOPPED. THE FAILURE OCCURRED INTERMITTENTLY AND THE VEHICLE ALSO EXPERIENCE UNINTENDED ACCELERATION. THE VEHICLE WAS TAKEN TO THE DEALER, WHO INSPECTED IT AND STATED THAT THERE WAS NO FAILURE. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 2,000 AND THE CURRENT MILEAGE WAS 111,000. THE VIN WAS UNKNOWN.

LOST OF POWER WHILE UNDER WAY(ENGINE WAS RUNNING). THE VEHICLE WILL NOT ENGAGE INTO GEAR. NO CODES. DEALER REPLACED TORQUE CONVERTER FIXED PROBLEM. PART # 685FPLS. RECALL # 12V0060000 FORD RECALL # 11S25. NOTIFIED DEALER WILL BE SUBMITTING REIMBURSEMENT IN THE SECOND QUARTER OF 2012 . *TR

TL* THE CONTACT OWNS A 2004 MERCURY SABLE. THE CONTACT STATED THAT WHILE APPROACHING A STOP SIGN AT 50 MPH, SHE HEARD AN ABNORMAL POP. THE ENGINE RPM'S INCREASED TO 4000 WHILE THE CONTACT WAS APPLYING EXTREME PRESSURE TO THE BRAKES. THE CONTACT COASTED OFF THE ROADWAY AND SHUT OFF THE VEHICLE. ONCE RESTARTED, THE VEHICLE ABNORMALLY ACCELERATED TO 50 MPH. THE CONTACT STATED THAT THE ACCELERATOR PEDAL WAS NOT BEING DEPRESSED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THEY ADVISED HER THAT THE CRUISE CONTROL CABLE WAS FRACTURED AND CAUSED THE THROTTLE TO BECOME JAMMED. THE VEHICLE WAS REPAIRED BY HAVING THE CRUISE CONTROL CABLE DISCONNECTED. THE FAILURE MILEAGE WAS APPROXIMATELY 61,000. UPDATED 3/2/12 *CN

TL* THE CONTACT OWNS A 2005 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT THE HEADLIGHTS INTERMITTENTLY FAILED WHILE DRIVING AT VARIOUS SPEEDS OVER 30 MPH. THE CONTACT HAD TO STOP THE VEHICLE AND WAIT UNTIL THE LIGHTS RESET INDEPENDENTLY. THE CONTACT REPLACED THE HEADLIGHT SWITCH AND TURNED THE SIGNAL LEVER, BUT THE FAILURE PERSISTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED NO ASSISTANCE. THE FAILURE MILEAGE WAS 78,000.