MERCURY Complaints

TRAVELING AT 35 MPH AND UP , SOMETIMES THE VEHICLE WOULD SHUTTER AND SHAKE. FOUND A BROKEN RING ON THE AXLE CAUSED THIS PROBLEM. TOOK A FEW VISITS TO THE DEALER TO FIND IT. IT IS VERY SCARY WHEN IT HAPPENS AND YOU MUST PULL OVER AND SHUT THE CAR OFF. SOMETIMES IT WOULD BE WEEKS BEFORE IT HAPPENED . ALSO, HAPPENED ON THE HIGHWAY. THIS SHOULD HAVE BEEN COVERED UNDER A SAFETY RECALL. I HAD TO PAY FOR THIS REPAIR. *TR

HEAD LIGHTS WHEN OFF. I TURNED THEM TO THE AUTO SETTING AND THEY WOULD WORK FOR A SHORT TIME AND GO OFF. THEN THEY WOULDN'T WORK NO MATER WERE YOU SET THEM. WIPER CAME ON BY THEMSELVES AND I HAD TO PULL THE FUSE TO STOP THEM, WHEN I NEEDED THE WIPERS I HAVE TO REPLACE THE FUSE. THEN WHEN I TRY TO TURN THEM OFF THEY STOP IN THE DRIVERS VIEW IF THEY STOP AT ALL. SOMETIMES THEY WOULD WORK RIGHT AND THEN NOT AT ALL. THE WIPER WATER PUMP WOULD NOT WORK EITHER. NOW IT'S WORKING AGAIN. *TR

THE INTERIOR DOOR HANDLES ARE BREAKING. MY REAR PASSENGER SIDE INTERIOR DOOR HANDLE BROKE ABOUT A YEAR AGO. I DIDN'T THINK ANYTHING OF IT. THIS WEEK MY FRONT PASSENGER SIDE INTERIOR DOOR HANDLE BROKE. BECAUSE OF THIS MY FRONT PASSENGER SIDE DOOR WILL NOT LOCK. I DID RESEARCH ONLINE AND THERE ARE MANY CASES OF THIS HAPPENING. THE DOOR HANDLES ARE CHEAP PLASTIC THAT BREAK EASILY WITH REGULAR USE. *TR

TL* THE CONTACT OWNED A 2000 MERCURY MOUNTAINEER. THE CONTACT STATED THAT THE VEHICLE WAS PARKED AND SHUT OFF FOR APPROXIMATELY FORTY-FIVE MINUTES WHEN THE VEHICLE CAUGHT ON FIRE. THE FIRE DEPARTMENT APPEARED ON THE SCENE TO EXTINGUISH THE FIRE. THE FIRE DEPARTMENT ALSO INFORMED THE CONTACT THAT THE FIRE ORIGINATED ON THE DRIVER'S SIDE NEED THE INSTRUMENT PANEL. THE VEHICLE WAS DESTROYED. THE VEHICLE WAS NOT TAKEN TO HAVE THE FAILURE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 119,000.

TL* THE CONTACT OWNS A 2001 MERCURY SABLE. THE CONTACT STATED THAT AFTER TAKING THE VEHICLE IN FOR A ROUTINE WHEEL ALIGNMENT, HE WAS ADVISED THAT THE REAR SPRINGS WERE FRACTURED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND THEY OFFERED NO ASSISTANCE. THE FAILURE AND THE CURRENT MILEAGES WERE APPROXIMATELY 88,000. THE VIN WAS UNAVAILABLE.

MY 2006 MERCURY MOUNTAINEER HAS INTERMITTENTLY JOLTED OR LURCHED FORWARD WHEN STOPPING FOR LIGHTS AND STOP SIGNS AFTER SPEEDS OVER 30 MPH. HASN'T GOTTEN AWAY FROM ME BUT FEELS AS IF I AM GOING TO HIT SOMETHING OR SOMEONE AHEAD OF ME. EXTREMELY SCARY WHEN PEOPLE ARE IN CROSS WALK. I TOOK MY CAR TO THE FORD DEALER SHORTLY AFTER BUYING IT USED. THE DEALER CHECKED IT OUT AND DENIED IT WAS HAPPENING. THAT WAS YEARS AGO AND TONIGHT I SAW NUMEROUS COMPLAINTS ON ANOTHER WEBSITE ABOUT THIS PROBLEM. WAS LOOKING BECAUSE NOW I AM GETTING A GRINDING NOISE FROM MY WHEELS WHICH PERSISTS AFTER A BRAKE JOB THAT DIDN'T FIX IT AS I THOUGHT. BOTH PROBLEMS ARE SEPARATE BUT I SEE A PATTERN OF THEM ON THIS VEHICLE NOW. *TR

TL* THE CONTACT OWNS A 2004 MERCURY MONTEREY. THE CONTACT STATED THAT BOTH REAR WHEEL WELLS WERE SEVERELY RUSTED AS WELL AS PARTS OF THE VEHICLE. THE CONTACT SPOKE WITH THE MANUFACTURER AND WAS TOLD THAT THE VEHICLE WOULD NOT BE REPAIRED BECAUSE THERE WERE TOO MANY ACCUMULATED MILES ON THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE CURRENT MILEAGE WAS 184,000 AND THE FAILURE MILEAGE WAS UNKNOWN.

TL* THE CONTACT OWNS A 2002 MERCURY SABLE. THE CONTACT STATED THAT THE VEHICLE WAS PARKED WHEN HE NOTICED THAT THE FRONT DRIVER'S SIDE TIRE WAS FLAT. THE VEHICLE WAS TAKEN TO AN INDEPENDENT REPAIR SHOP AND THE CONTACT WAS INFORMED THAT THE FRONT DRIVER'S SIDE COIL SPRING FRACTURED AND PUNCTURED THE TIRE. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 123,000.

THE HEAD LIGHTS WILL TURN OFF WHILE DRIVING. THEY WILL THEN GO BACK ON AFTER AN INDETERMINATE PERIOD OF TIME. IT MAKES NO DIFFERENCE WHETHER THE LIGHT CONTROL SWITCH ON THE DASH IS ON AUTOMATIC OR NOT. THIS MAY HAPPEN ANY NUMBER OF TIMES EVEN DURING A SHORT TRIP. THE PROBLEM IS THE LIGHTING CONTROL MODULE FOR WHICH FORD HAS A NEWLY DESIGNED PART, BUT NO RECALL OR SERVICE BULLETIN. NEEDLESS TO SAY IT IS AN OBVIOUS SAFETY ISSUE TO HAVE YOUR LIGHTS GO OUT AND LOSE ALL FORWARD VISIBILITY, ESPECIALLY ON A RAINY NIGHT. I DON'T UNDERSTAND WHY THERE HAS NOT BEEN A RECALL ON SUCH AN OBVIOUS SAFETY HAZARD. *TR

CAR WOULD JERK GOING INTERSTATE SPEED OF 70MPH. FELT LIKE IT WAS GOING INTO NEUTRAL AND BACK IN TO GEAR. DID THIS ABOUT FOUR TIMES AND I MEAN IT IS HARD, WILL SCARE YOU TO DEATH IF YOUR IN THE CAR. AFTER IT DID THIS ABOUT FOUR TIME OVER AN HOUR, THE TRACTION CONTROL AND SERVICE LIGHT CAME ON AND STAYED ON THE REST OF THE TRIP. THIS IS A USED CAR I JUST BOUGHT, SO IM NOT SURE IF IT WILL CONTINUE TO DO THIS. BUT I AM AFRAID TO DRIVE IT ON THE INTERSTATE NOW. *TR