MERCURY Complaints
View complaints related to MERCURY. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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1995 MERCURY GRAND MARQUIS- SICKLERVILLE, NJ
ALL THE BRAKE LINES ON CAR FROM FRONT TO REAR ARE ROTTED. CAUSE BRAKE FAILURE WHILE DRIVING. *TR
Source: NHTSA WEB SITE -
2006 MERCURY GRAND MARQUIS- SELLERSBURG, IN
I WAS DRIVING ALONG AND THE DASHBOARD "FRONT AIRBAG LIGHT" CAME ON AND A BEEPING SOUND BEGAN. SINCE MY VEHICLE IS A MERCURY AND THERE ARE NO MERCURY DEALERS NOW, I CALLED THE NEAREST FORD DEALERSHIP. THEY SAY THAT WHEN THE LIGHT IS FLASHING IT MEANS MY AIRBAG IS NOT WORKING. IF I BRING THE VEHICLE IN, THEY WILL DIAGNOSE IT FOR $49 AND THEN TELL ME HOW MUCH IT WILL COST TO FIX IT. THEY SAID THERE IS NO RECALL ON THIS ISSUE. I CHECKED THE INTERNET AND FOUND SEVERAL AUTOMOTIVE FORUMS THAT DISCUSS THIS ISSUE. APPARENTLY IT HAS BEEN A TOPIC OF DISCUSSION SINCE AT LEAST 2008. I'M CONCERNED FOR MY SAFETY AND WILL MAKE ARRANGEMENTS TO HAVE THE SITUATION ACCESSED AND THEN FIXED. HOWEVER IN TODAY'S ECONOMY, MANY PEOPLE WILL JUST LET THE LIGHT CONTINUE TO BE LIT AND DO NOTHING. THIS MEANS THAT THEIR AIRBAGS WILL BE INOPERABLE. I THINK EITHER NHTSA OR FORD SHOULD CONSIDER A RECALL ON THIS. *TR
Source: NHTSA WEB SITE -
2004 MERCURY GRAND MARQUIS- SLINGER, WI
TL* THE CONTACT OWNS A 2004 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT THE HEADLIGHTS SHUT OFF WITHOUT INITIATION AND WITHOUT WARNING ON AN INTERMITTENT BASIS. THE DEALER ADVISED THE CONTACT TO BRING THE VEHICLE IN FOR DIAGNOSTIC TESTING. THE MANUFACTURER HAD NOT BEEN NOTIFIED AND THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 124,000 AND THE CURRENT MILEAGE WAS 125,000. THE VIN WAS UNAVAILABLE.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2006 MERCURY MONTEREY- LIVONIA, MI
VEHICLE STOPPED FOR A TRAFFIC LIGHT. WHEN A DRIVE AWAY WAS ATTEMPTED THE VEHICLE WOULD NOT MOVE IN ANY GEAR. ENGINE OPERATED NORMALLY. THERE WERE ABSOLUTELY NO WARNING SIGNS. *TT VEHICLE WAS TRANSPORTED TO A FORD SERVICE GARAGE. THE DIAGNOSIS WAS A FAILED TORQUE CONVERTER.
Source: NHTSA WEB SITE -
1999 MERCURY SABLE- NORTH OLMSTED, OH
TL* THE CONTACT OWNS 1999 MERCURY SABLE WAGON. THE CONTACT STATED THAT THE BRAKE WAS DEPRESSED WHEN THE VEHICLE UNEXPECTEDLY ACCELERATED. THE VEHICLE WAS NOT TAKEN TO HAVE THE FAILURE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 109,000. THE VIN WAS UNAVAILABLE.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
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2000 MERCURY SABLE- MIDDLETOWN, OH
TIRE BOUGHT AT WALLMART DOES NOT GRIPE ROAD. TIRE SPINS WHEN TAKING OFF AT RED LIGHT. AND SQUEELS WHEN GOING AROUND CORNER. AIR PRESSURE IS GOOD. *TT
Source: NHTSA WEB SITE -
2004 MERCURY MONTEREY- SUGAR CREEK, MO
TL* THE CONTACT OWNS A 2004 MERCURY MONTEREY. THE CONTACT STATED THAT THE VEHICLE WOULD INTERMITTENTLY JERK AND STALL WHILE DRIVING AT VARIOUS SPEEDS ABOVE 30 MPH. UPON RESTART, THE VEHICLE WOULD OPERATE AS NORMAL. THE CONTACT ALSO STATED THAT UPON EXAMINING THE VEHICLE, HE NOTICED THAT WATER WAS PENETRATING THE POWER TRAIN CONTROL MODULE AND CORRODING VARIOUS COMPONENTS. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OFFERED NO FURTHER ASSISTANCE. THE FAILURE MILEAGE WAS 118,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2005 MERCURY GRAND MARQUIS- PASSCHRISTIAN, MS
TL* THE CONTACT OWNS A 2005 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT THE HEADLIGHTS WOULD INTERMITTENTLY SHUT OFF. THE CONTACT ALSO STATED THAT THREE WEEKS PRIOR TO THE FAILURE, THE HEADLIGHTS BEGAN TO DIM. THE FAILURE ALSO OCCURRED WHEN THE HIGH BEAMS WERE ENGAGED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER AND THE CONTACT WAS INFORMED THAT THIS WAS A KNOWN FAILURE AND THE REPAIRS WERE NOT COVERED BY WARRANTY. THE CONTACT WAS ALSO INFORMED THAT A FAILURE OF THE HEADLIGHT MODULE CAUSED THE FAILURE. THE FAILURE MILEAGE WAS 45,000 AND THE CURRENT MILEAGE WAS 46,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2006 MERCURY GRAND MARQUIS- PENSACOLA, FL
TL* THE CONTACT OWNS A 2006 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT THE FRONT AIRBAG SYMBOL ILLUMINATED ON THE INSTRUMENTAL PANEL. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND THE CONTACT WAS INFORMED THAT THE FRONT PASSENGER SEAT BELT PRETENSIONER NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED BECAUSE THE NECESSARY PARTS WERE ON BACK ORDER. THE MANUFACTURER WAS NOTIFIED AND OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 49,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2004 MERCURY MONTEREY- GILBERT, MN
IT IS A WELL CARED FOR 2004 THAT ALL OF A SUDDEN STARTED TO HAVE A LITTLE SHAKE WHEN ACCELERATING. ONCE I GOT UP PAST 50-55ISH IT ALMOST WENT AWAY. I ASSUMED I HAD A WHEEL OUT OF BALANCE SO WHEN I HAD IT IN FOR AN OIL CHANGE A FEW DAYS LATER, I HAD THEM DO A ROTATION AND BALANCE. THAT REALLY DIDN'T FIX ANYTHING AND IT GOT WORSE. IF I WAS ACCELERATING UP HILL(WHICH I HAVE TO DO A LOT SINCE I LIVE AT THE BOTTOM OF A HILL) THEN IT WAS LIKE I WAS DRIVING OVER HUNDREDS OF BROOMSTICKS THAT SOMEONE HAD LAY ACROSS THE ROAD. I TOOK IT TO A SHOP (NOT MY USUAL ONE, BUT IT WAS VERY CLOSE TO HOME) TO SEE WHAT THEY THOUGHT. THEY LOOKED AND SAID CV SHAFT. WHEN I WAS ABLE TO GET IT INTO MY REGULAR SHOP TWO DAYS LATER, THEY LOOKED AT IT AND SAID 'FOUND TRANSAXLE OUTPUT SHAFT BEARING ON RIGHT SIDE AXLE VERY LOOSE CAUSING EXCESSIVE MOVEMENT WITH RIGHT AXLE.' HE SAID THE RIGHT AXLE WAS BASICALLY LOOSE WHERE IT ATTACHED TO THE TRANSMISSION. THEY SAID THEY WOULD HAVE TO RESEARCH IF IT WAS ACTUALLY A BUSHING OR A BEARING IN ORDER TO TELL ME THE REPAIR COST. MONDAY MORNING I GET A CALL SAYING BASICALLY I NEED A NEW TRANSMISSION. NOW THE VIBRATION ISN'T AS BAD, BUT IS STILL THERE. IT ALSO FEELS LIKE IT IS WANTING TO TAKE OFF WHILE I AM DRIVING AT A CONSTANT SPEED. NOT CHUGGING OUT, BUT LIKE ALL OF A SUDDEN IT GETS A LITTLE SURGE OF POWER THEN STOPS. ALMOST AS IF SOMEONE ELSE IS TAPPING ON THE GAS PEDAL, THEN LETTING OFF. THIS HAPPENS WHETHER I AM USING THE CRUISE CONTROL OR NOT. *TR
Source: NHTSA WEB SITE