MERCURY Complaints

WHEN BRAKING TO SLOW DOWN OR GET TO A STOP THE BRAKE PEDAL PRESSED DOWN BUT THE CAR DIDN'T SEEM TO STOP AS QUICK AS IT SHOULD HAVE. A WHILE LATER, WHEN HAVING TO BRAKE QUICKLY, THE CAR HIT ANOTHER VEHICLE INFRONT OF IT. THE ACCIDENT TOOK PLACE ON A CITY ROAD. NO POLICE REPORT WAS FILED BECAUSE THE OTHER CAR'S BUMPER HAD MINOR DAMAGE UNLIKE MY CAR WHICH THE FRONT & HOOD OF HAS SUBSTANTIAL DAMAGE.THE REPAIR ESTIMATE FOR ME WAS ABOUT 4K DOLLARS WHICH IS HIGHER THAN I CAN AFFORD.

AIR LEAK IN INTAKE MANIFOLD OR EGR OR PCM SYSTEM CYLINDER 3 MISFIRE DIRTY FUEL INJECTION

MY DAUGHTER WAS INVOLVED IN AN ACCIDENT DUE TO FAULTY BRAKES. WE HAVE HAD THE VEHICLE IN TO HAVE REPAIRS AT THREE DIFFERENT SHOPS, THE LAST TWO BEING AT FORD. THE FIRST TWO SHOPS COULD NEVER GET THE BRAKES RIGHT. FORD FINALLY GOT THEM TO WORK FOR A PERIOD OF TIME. THEY WENT OUT AGAIN. FORD HAD THE CAR FOR ANOTHER MONTH- IT TAKES MONTHS EVERY TIME. PAID ANOTHER $2445. AND STILL NO BRAKES. HAVE CONTACTED FORD CORPORATE AND THEY REFUSE TO HELP OR GIVE ME DOCUMENTATION TO THAT EFFECT. FORD CASES ARE CAS-28178357 AND CAS-27857368. I HAVE TWO OTHER MARINERS AND THIS ONE JUST ISN'T RIGHT. PLEASE ADVISE MY OPTIONS. I DON'T WANT TO SELL OR TRADE THIS WITH A PROBLEM THAT COULD POSSIBLY HURT OR KILL SOMEONE. THANKS!

TL* THE CONTACT OWNS A 2008 MERCURY MILAN. THE CONTACT STATED THAT THE DAUGHTER WAS DRIVING AT APPROXIMATELY 35 MPH AND THE BRAKES MALFUNCTIONED WHEN DEPRESSING THE BRAKE PEDAL CAUSING THE DRIVER TO LOSE CONTROL OF THE VEHICLE AND CRASH INTO A GUARD RAIL. DURING THE CRASH NO INJURIES WERE REPORTED. NO POLICE REPORT WAS TAKEN AND THE VEHICLE WAS NOT TOWED. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER (LITHIA FORD LOCATED AT 501 MARY JANE WOOD CIRCLE, MORGANTOWN, WV 2650) WHO WAS UNABLE TO DUPLICATE THE FAILURE AND NO SERVICE WAS PERFORMED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT INDICATED THAT THE VEHICLE WAS INCLUDED IN THE NHTSA CAMPAIGN NUMBER: 19V904000 (SERVICE BRAKES, HYDRAULIC) BUT THE PARTS NEEDED TO REPAIR THE DEFECT WAS NOT AVAILABLE. THE CONTACT ALSO INDICATED THAT THE VEHICLE HAD EXPERIENCED THE SAME FAILURE LISTED IN THE RECALL ON MULTIPLE OCCASIONS. THE FAILURE MILEAGE WAS 75,000. * (RECALL RELATED INCIDENT) TS

WHEN DIVING ON ANY ROAD IN WINTER CONDITIONS THE BACK END STARTS TO WIGGLE SIDE TO SIDE EVEN WITH NEW TIRES 15 MPH AND UP NO MATTER WHAT YOU DO REAR END GOES LEFT TO RIGHT BACK AND FORTH VERY UNEASY FEELING LIKE YOU HAVE NO CONTROL MAKES OTHER DRIVERS NERVOUS SEEING IT THERE'S GOTTA BE SOMETHING DONE ABOUT IT WITH HOW MANY CLAIMS OF THIS HAPPENING TOO MANY PEOPLE SPENDING TOO MUCH MONEY AND STILL LEFT WITH THE SAME PROBLEM I HAVE A FAMILY ME MY WIFE AND 5 KIDS JUST ON MY INCOME I CAN'T AFFORD ANY MONEY FOR GUESSING GAMES IT'S [XXX] STOP PLAYING AROUND PLEASE BEFORE PEOPLE START CRASHING AND GETTING SERIOUSLY HURT OR DEAD. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

TL* THE CONTACT OWNS A 2008 MERCURY MILAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V904000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE VEHICLE WAS TAKEN TO WEST HERR FORD OF HAMBURG (5025 CAMP RD, HAMBURG, NY 14075; (716) 649-5640) WHERE IT WAS CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT STATED THAT THE BRAKING DISTANCE WAS EXTENDED WHILE DEPRESSING THE BRAKE PEDAL. THE CONTACT STATED THAT THE ROTORS AND MASTER CYLINDER WERE REPLACED AT THE SAME DEALER PRIOR TO RECEIVING THE RECALL LETTER. THE APPROXIMATE FAILURE MILEAGE WAS 115,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

I WAS DRIVING DOWN THE ROAD AT APPROX. 30-35 MPH, WHEN ALL OF A SUDDEN A HIGH PITCHED SQUEALING SOUND, OCCURED AND MY VEHICLE WOULD NOT ACCELERATE FORWARD ANYMORE. I COASTED INTO A PARKING LOT, PUT THE VEHICLE IN PARK, AND THEN SHIFTED THE CAR INTO R,D, AND OD AND NOTHING ENGAGED... THIS HAPPENED ON A CITY STREET...HAD IT TOWED TO REPAIR SHOP AND WAS TOLD IT WAS SOMETHING WITH MY TRANSMISSION, BUT THEY DIDNT SAY WHAT, ONLY THAT IS WAS GOING TO COST $2250 TO REPLACE IT.....HAD IT TOWED HOME..NOT REPAIRED

TL* THE CONTACT OWNS A 2010 MERCURY MILAN. THE CONTACT STATED WHILE DRIVING 45 MPH, THE STEERING BECAME DIFFICULT TO TURN WITH THE ADVANCE TRAC AND POWER TRAIN WARNING LIGHTS ILLUMINATED. MEEGAN FORD INC (119 STATE ST, MOUNT PLEASANT, PA 15666 (724) 547-3552) WAS CONTACTED AND CONFIRMED THAT THE VIN WAS NOT UNDER RECALL. THE FAILURE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 173,000. THE VEHICLE WAS TAKEN TO BE DIAGNOSED AND REPAIRED.*JB CONSUMER STATED FAILURE WAS EXACT FAILURE OF VEHICLES 2011 AND UP.

TL* THE CONTACT OWNS A 2011 MERCURY MARINER. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED INTERMITTENT POWER STEERING ASSIST FAILURE WITH AN UNKNOWN WARNING LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO INFORMED THE CONTACT THAT THERE WAS A RECALL ON THE VEHICLE FOR THE POWER STEERING ASSIST FAILURE. THE VEHICLE WAS THEN TAKEN TO BRIGHT BAY LINCOLN, INC. (1174 SUNRISE HWY, BAY SHORE, NY 11706) AND NEWINS BAY SHORE FORD (219 W MAIN ST, BAY SHORE, NY 11706) WHERE THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING). THE CONTACT ALSO CALLED HASSETT FORD (3530 SUNRISE HWY, WANTAGH, NY 11793, (516) 785-7800) AND WAS PROVIDED THE SAME INFORMATION AS THE OTHER DEALERS. THE MANUFACTURER HAD WAS NOTIFIED OF THE FAILURE BUT OFFERED NO ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN.

FRONT LOWER SUB FRAME RUST THROUGH IN ARIA UNDER A/C , CLOSE TO POINT OF BRAKING . SEAMS TO BE A COMIN PROBLEM AS MY REPAIR SHOP SAID THEY REPLACE THREE OR FOUR A YEAR . SOME HAVE BROKEN WHILE ON ROAD CAUSING STEERING PROBLEMS .THIS APPARENTLY HAPPENS WHEN THE VEHICLES ARE ABOUT TEN YEARS OLD .# FOUND ON INSPECTION .