MERCURY Complaints

I PARKED MY CAR 2 DAYS AGO IN FRONT OF MY HOUSE AND THE NEXT MORNING I WOKE UP I COULD NOT MOVE MY STEERING WHEEL, MY CAR DISPLAYED ON THE DASHBOARD 'POWER STEERING ASSIST FAULT' I CAN NO FIGURE OUT THE PROBLEM

OUR SON IS DRIVING THIS CAR WIT 90K MILES ON IT. HAD 1200 OF BREAK WORK DONE AFTER FEELING LIKE THE PEDAL WAS GOING DOWN TOO FAR AND HE COULD NOT STOP WELL AND THEN IT ENDED UP NEEDING A NEW EHCU TO THE TUNE OF 2600$. THIS IS A VERY CRITICAL COMPONENT AND FROM WHAT I READ, THERE ARE A LOT OF PEOPLE EXPERIENCING THIS PROBLEM. IT SHOULD NOT FAIL AND FORD AS NOT ISSUED A RECALL. I CALLED FORD TO SEE IF THERE COULD BE ANY ASSISTANCE AND THEY SAID NO. GOOD CARS ARE BEING JUNKED FOR THIS REASON AND IT IS A SEVERE SAFETY ISSUE.

WHILE DRIVING ON A STRAIGHT FLAT HIGHWAY AT 55 MPH THE THROTTLE SUDDENLY REVVED UP AND REMAINED REVVED UP AS I REMOVED FOOT FROM GAS PEDAL VISUALLY CHECKED THAT IT WAS IN DRIVE AND THAT THE CRUISE CONTROL WASN'T ON, AND IT WAS IN DRIVE AND CRUISE WAS T TURNED ON. I TAPPED THE GAS PEDAL, THEN TAPPED 3 QUICK TIMES, TAPPED THE BRAKE PEDAL AND ABOUT 2-3 SECONDS AFTER I TAPPED THE BRAKE PEDAL IT QUIT REVVING UP AND IT WENT BACK TO NORMAL, DECELERATED BECAUSE I DIDN'T HAVE MY FOOT ON EITHER PEDAL. I CONTINUED TO DRIVE IT AND HAVEN'T HAD ANY OTHER PROBLEMS.

WHEN USING THE BRAKES THERE'S A LOSS OF ABOUT HALF OF THE BRAKE PEDAL, AND MOST LIKELY THE ABS SYSTEM. THE PART RETAILS FOR $1,747.32. THE PROBLEM FROM TALKING TO MECHANICS AND SEARCHING IS APPARENTLY STICKING VALVE(S) WHICH IN TURN MAKES THE BRAKE FLUID BY-PASS HALF OF THE SYSTEM. IN OTHER WORDS YOU ONLY HAVE THE USE OF PART OF THE BRAKE SYSTEM. OUR CAR HAS 170K MILES BUT THAT'S ~ 90% HIGHWAY MILES, WE BOUGHT IT ~6YRS AGO WITH 15K MILES, WHICH MEANS THE BRAKES DON'T GET THAT MUCH USE. THE REAR SHOES WERE JUST REPLACED FOR THE 1ST TIME @ 170K AND THE FRONT PADS HAVE BEEN DONE ONCE. FORD CARES SO MUCH ABOUT THE LIVES OF PEOPLE DRIVING THEIR CARS THAT THEY CONTINUE TO SELL THE SAME PART (MODULATOR VALVE - FORD (9L8Z-2C346-C)) WITHOUT ANY ENGINEERING CHANGES/UPDATES, EVEN THOUGH THIS IS A COMMON PROBLEM ACROSS CAR LINES AND EVEN TRUCKS. THEY HAVE ISSUED A RECALL, #19S54 FOR SELECT 2006-10 FORD FUSION, MERCURY MILAN AND LINCOLN MKZ VEHICLES THAT EXHIBIT THE SAME ISSUE, "A NORMALLY CLOSED VALVE INSIDE THE HYDRAULIC CONTROL UNIT MAY STICK OPEN, WHICH COULD RESULT IN EXTENDED BRAKE PEDAL TRAVEL, POTENTIALLY INCREASING THE RISK OF A CRASH.". AN INTERESTING POINT IN THE RECALL IS THIS: "THE SYSTEM WILL BE PRESSURE-FLUSHED WITH DOT 4 BRAKE FLUID AND THE DOT 3 RESERVOIR CAP WILL BE REPLACED WITH A NEW DOT 4 CAP." OUR VEHICLE HAS A DOT3 CAP, IS DOT3 WHAT CAUSES THE PROBLEM WITH "STUCK OR SLOW-RESPONDING VALVES" PER RECALL, AND DOT4 KEEPS VALVES FROM STICKING OR BECOMING SLOW ACTING BECAUSE OF THE VISCOSITY DIFFERENCE BETWEEN THE 2? FROM AMSOIL "DOT 3 IS THE MOST COMMON TYPE USED IN CARS AND TRUCKS TODAY. DOT 4, HOWEVER, IS GAINING POPULARITY DUE TO WIDESPREAD USE OF ANTI-LOCK BRAKING SYSTEMS AND TRACTION CONTROL, WHICH BENEFIT FROM DOT 4 FLUID?S LOWER VISCOSITY." THIS: "AS OF 2006, MOST CARS PRODUCED IN THE U.S. USE DOT 4 BRAKE FLUID." EXCEPT FOR FORD APPARENTLY.

I HAVE RECEIVED 2 NOTICES FROM FORD DATE 1/2020 AN10/20, EACH ADVISING OF A RECALL REGARDING THE BRAKES. EACH TIME , THE PARTS ARE NOT IN AND I MUST CONTINUE TO DRIVE A VEHICLE THAT IS TOTALLY UNSAFE. SOMETIMES WHEN I HIT THE BRAKES, THE PEDAL GOES STRAIGHT TO THE FLOOR LIKE THERE IS AN AIR POCKET. I AM CONCERNED ABOUT MY SAFETY AND THE SAFETY OF OTHERS SHOULD THESE BRAKES FAIL

THE CAR BRAKES NO LONGER WORK, REPLACED BRAKE PADS AND CALIPERS AND STILL NO BRAKES. TOOK IT TO DEALER AND THEY SAID THERE IS A RECALL IN PLACE AND STILL NO FIX. IT'S BEEN ALMOST A YEAR NOW.

LAST YEAR IN APRIL I GOT THE CAR , DIDN'T HAVE IT FOR A WEEK THE POWER STEERING WENT OUT . I GOT IT FIXED . HERE IT IS 2020 OF AUGUST , THE POWER STEERING ASSIST CAME ON . THE STEERING WHEEL LOCKED UP ON ME . I DON'T HAVE THE MONEY TO KEEP REPLACING THIS SAME PART . I LOOKED INTO THE RECALLS FOR THE VEHICLE . I SEEN A COUPLE , CALLED A NUMBER I SEEN THEY SAID THE RECALL EXPIRED. SO I'M BACK TO SQUARE ONE . I DON'T KNOW EXACTLY WHAT PART I NEED .

TL* THE CONTACT OWNS A 2010 MERCURY MILAN. THE CONTACT STATED THAT WHILE DRIVING AT 5 MPH AND ATTEMPTING TO PARK IN A PARKING LOT, THE BRAKE PEDAL WAS DEPRESSED AND THE VEHICLE ACCELERATE INDEPENDENTLY. AS A RESULT, THE VEHICLE CRASHED INTO A LIGHT POST THEN THE VEHICLE VIOLENTLY WENT BACKWARDS DUE TO THE IMPACT APPROXIMATELY 6 FEET. THE ENGINE AND THE RADIATOR WERE PUNCTURED DUE TO THE IMPACT CAUSING THE VEHICLE TO BE UNDRIVABLE. THE CONTACT WENT TO A DOCTOR WHERE IT WAS CONFIRMED SHE SUSTAINED NECK AND MINOR BRUISING. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TOWED TO THE CONTACTS RESIDENCE. A DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 182,000.

AIRBAG FAULT CODE 34. PASSENGER SIDE SEATBELT PRETENSIONS CIRCUIT RESISTANCE OUTSIDE LIMITS. CIRCUIT WAS DAMAGED BY STATIC DISCHARGE FROM HUMAN TO OUTSIDE OF DOOR. VEHICLE WAS PARKED DURING BOTH INCIDENTS. NO ACCIDENT. NO DETONATION OF EXPLOSIVE CHARGE. SAME PROBLEM OCCURRED 2 YEARS AGO ON DRIVER SIDE WITH CODE 33. NUMEROUS REPORTS FROM OTHER CONSUMERS. PLEASE INQUIRE TO REPAIR FACILITY 'SAFETYRESTORE DOTCOM' FOR NUMBER OF THESE FAILURES. AIRBAGS ARE INOP WHEN FAULT OCCURS. NEED SHIELDED CIRCUIT TO PREVENT REOCCURRENCE.

TL* THE CONTACT OWNS A 2005 MERCURY SABLE. THE CONTACT STATED THAT WHILE DRIVING 55 MPH, THE VEHICLE ACCELERATED INDEPENDENTLY TO 80 MPH, WITHOUT WARNING. THE CONTACT MENTIONED THAT THE BRAKE PEDAL WAS DEPRESSED TO SLOW THE VEHICLE DOWN. IN ADDITION, THE VEHICLE THEN FAILED TO ACCELERATE. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE CONTACT CONTACTED AN INDEPENDENT MECHANIC AND INFORMED THEM OF THE FAILURE. THE DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 130,000. THE VIN WAS NOT PROVIDED.