MERCURY Complaints

DRIVING ON HIGHWAY. SUDDEN LOSS OF ALL FORWARD MOTION. THE ENGINE DID NOT TURN OFF, JUST SOUNDED LIKE IT WAS IN NEUTRAL. CHANGING OF GEARS HAD NO RESPONSE. SINCE THE, ALL PARTS HAVE BEEN REPLACED AND STILL NO RESPONSE. *TR

TL*THE CONTACT OWNS A 2005 MERCURY MONTEGO. WHILE DRIVING APPROXIMATELY 60 MPH THE VEHICLE BEGAN TO JERK FORWARD AND DECELERATE WHILE DEPRESSING THE ACCELERATOR PEDAL. THE CONTACT ALSO STATED THE VEHICLE WOULD SUDDENLY BEGIN TO ACCELERATE NORMALLY. THE FAILURE OCCURRED INTERMITTENTLY AT HIGHWAY SPEEDS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE TRANSMISSION VALVE BODY WAS REPLACED. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.

TL*THE CONTACT OWNS A 2003 MERCURY MARAUDER. THE CONTACT STATED WHILE DRIVING IN INCLEMENT WEATHER THE WINDSHIELD WIPERS WOULD NOT OPERATE UNLESS THEY WERE ON FULL SPEED. THE WIPERS WOULD ALSO COME ON AUTOMATICALLY AND SPRAY THE FLUID WHEN THEY WERE NOT MANUALLY OPERATED. IN ADDITION, THE HEADLIGHTS AND INTERIOR LIGHTS WOULD FLICKER ON AND OFF WHEN THEY WERE IN THE OFF POSITION. THE VEHICLE WAS NOT INSPECTED BY A DEALER NOR HAD IT BEEN REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS APPROXIMATELY 33,500.

IF THIS IS THE WRONG FORUM FOR THIS ISSUE, PLEASE LET ME KNOW. WE PURCHASED A 2008 MERCURY MARINER NEW, SO THE CAR IS LESS THAN 3 YEARS OLD AND WHILE GARAGE KEPT THE VEHICLE MILEAGE EXCEEDS THE NEW CAR WARRANTY. WE TOOK THE CAR BACK TO THE DEALERSHIP AND WERE CHANGED $118.00 TO DIAGNOSE A PROBLEM WITH THE BACKUP SYSTEM/SENSORS AND WERE INFORMED THAT THE SENSORS WERE FINE BUT THE ELECTRONIC DEVICE WHICH CALCULATES DISTANCE WAS BAD, TO REPLACE AN ADDITIONAL $500.00. WHY HAVE BACKUP SYSTEM/SENSORS ON A VEHICLE IF THE LIFE OF THE ELECTRONICS IS SO SHORT IF THIS SAFETY DEVICE IS INTENDED TO PROVIDE BENEFIT, OURS IS NOW PERMANENTLY DISABLED. I DON'T UNDERSTAND WHY "SAFETY" EQUIPMENT IS NOT COVERED FOR LONGER PERIODS OF TIME. REGARDS, *TR

VEHICLE HAS DEFECTIVE LIGHTING CONTROL MODULE (LCM). HEADLIGHTS WOULD NOT TURN ON UNTIL LCM WAS KICKED. (LCM IS MOUNTED DIRECTLY ABOVE GAS PEDAL) NOW HEADLIGHTS ARE TURNING OFF WHILE DRIVING. (BUT COME BACK ON IF THE LCM IS KICKED. ) LOOKING AT EBAY THERE ARE MANY COMPANIES THAT OFFER A TOTAL UPGRADE OF YOUR EXISTING LCM. THEY INSTALL HEAVIER DUTY RELAYS. THE PART # ON MY LCM IS 4W7T-13C788-AA. SO IT IS EVIDENT THAT THERE IS A PROBLEM WITH MANY LCM'S IN AND AROUND THAT MODEL YEAR.

I DID OWNED A 2005 FREESTAR VAN UNTIL I TRADED IT OFF, WHILE DRIVING THE MOTOR JUST QUIT RUNNING AFTER GETTING THE VAN RESTARTED WITH NO TROUBLE THE TRANNY WOULD NOT GO FORWARD OR IN REVERSE. THE TRANNY LIGHT CAME ON SO I HAD TO HAVE THE TRANNY REBUILT AT MY COST PLUS THE TOLL BILL. FORD SHOULD TAKE OF THIS PROBLEM BEFORE SOMEONE GETS A FATAL ACCIDENT AND REIMBURSE OUT OF POCKET MONEY TO ALL THAT FILE A COMPLAINT. *TR

TL* THE CONTACT OWNS A SUNSHINE KIDS CHILD RESTRAINT, RADIAN 80, MODEL NUMBER 185000, MANUFACTURED ON DECEMBER 17, 2007. THE CHILD RESTRAINT WAS SECURED IN A 2000 MERCURY SABLE. THE CONTACT STATED WHEN THE OCCUPANT WAS POSITIONED IN THE FORWARD FACING CONVERTIBLE CHILD RESTRAINT SEAT, THE HARNESS RELEASE BUCKLE FAILED TO ENGAGE IN THE UNLOCK MODE BECAUSE THE TWO PLASTIC PRONGS BROKE. THE CONTACT EXPRESSED CONCERN REGARDING THE SAFETY ISSUE AND PLANNED TO NOTIFY THE MANUFACTURER OF THE DEFECT. THE FAILURE MILEAGE AND VIN WERE UNKNOWN.

TL* THE CONTACT OWNS A 2008 MERCURY MARINER. THE CONTACT STATED THE AIR BAGS INVOLUNTARILY DEPLOYED WHILE DRIVING APPROXIMATELY 5 MPH. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THEY WERE UNABLE TO DIAGNOSE THE FAILURE. THE CONTACTS INSURANCE COMPANY WAS ALSO UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 2,000 AND THE CURRENT MILEAGE WAS 30,635. UPDATED 06/16/11 *BF THE CONSUMER STATED AS HE WAS ENTERING A SMALL DRIVEWAY TO A STORE, THE AIR BAG SUDDENLY DEPLOYED. HE THEN HIT A CURB AND DAMAGED THE OIL PAN. UPDATED 12/05/11

FRONT HEADLIGHTS ARE NOT STAYING ON AT NIGHT. THE SENSOR SEEMS TO BE FAILING OR WHATEVER CONTROLS THE HEADLIGHTS. WHEN I AM DRIVING AT NIGHT THE LIGHT WILL COME ON AT DUSK, BUT SOMETIMES WITHOUT AN WARNING THEY WILL JUST POP OFF. FOR THIS REASON, I AM FEARFUL OF DRIVING AT NIGHT OR IN ANY HAZARDOUS DRIVING CONDITIONS

TL*THE CONTACT OWNS A 2002 MERCURY SABLE. WHILE DRIVING APPROXIMATELY 5 MPH THE CONTACT STATED THAT IT BECAME DIFFICULT TO CONTROL THE STEERING WHEEL AND THEN NOTICED THE PASSENGERS FRONT TIRE BLEW OUT. THE CONTACT INSPECTED THE VEHICLE AND ALSO NOTICED THE FRONT COIL SPRING HAD BROKEN. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED PREVIOUSLY THAT THE REAR COIL SPRINGS HAD ALSO BROKEN. THE APPROXIMATE FAILURE MILEAGE WAS 44,372.