MERCURY Complaints

TRANSMISSION FAILURE. THE VAN STARTED MAKING NOISES THAT WAS COMING FROM THE ENGINE COMPARTMENT. THE TRANSMISSION LIGHT THEN CAME ON AND THE VAN STARTED ACTING LIKE IT WOULD NOT GO. HAD TO BASICALLY COAST TO GET THE VAN BACK HOME AND THE TRANSMISSION LIGHT STAYED ON. CHECK THE FLUID AND IT HAS NOT LOST ANY TRANSMISSION FLUID. THE TRANSMISSION IS FAILING. *TR

TL*THE CONTACT OWNS A 2002 MERCURY SABLE. THE CONTACT STATED THAT THE COIL SPRING ON THE DRIVERS FRONT SIDE FAILED AND PIERCED THE TIRE WHILE DRIVING 2 MPH. A SPARE TIRE WAS PUT ON THE VEHICLE AND IT WAS DRIVEN TO A PARKING LOT. HE CONTACTED FORD MOTOR COMPANY AND THEY STATED THAT THERE WAS A RECALL FOR THIS FAILURE FOR 2001 MODEL YEAR BUT NOT 2002. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 105,000.

MY HUSBAND HAS A 2002 MERCURY MOUNTAINEER & WE WERE DROPPING HIS NIECE OFF AT HOME, PULLED INTO THE DRIVEWAY, PUT THE CAR IN PARK & SHE GOT OUT. WHEN HE TRIED TO PUT THE CAR INTO REVERSE, WE HEARD A SNAP, & THE GEAR SHIFTER WAS HANGING DOWN. HE PULLED THE RUBBER COVERING OFF & FOUND THAT A METAL PIECE RIGHT INSIDE THE GEARS SHIFT ASSEMBLY COMPLETELY BROKE OFF. WE HAD NO WAY OF PUTTING THE CAR IN GEAR SO WE HAD TO CALL A TOW TRUCK TO TOW US HOME & THE CAR HAS BEEN SITTING FOR THE PAST 3 DAYS. WE HAVE HAD TO RENT A CAR WHILE WE ARE TRYING TO GET IT REPAIRED & JUST FOUND OUT TODAY THAT FORD WANTS US TO BUY A WHOLE NEW STEERING COLUMN ASSEMBLY FOR $1,300! SO ON TOP OF THE RENTAL CAR FEE WE ARE PAYING, WE NEED TO FIND ANOTHER $1,300 TO FIX HIS CAR. I HAVE BEEN LOOKING ONLINE TO SEE IF ANYONE ELSE HAS HAD THE SAME PROBLEM, & THE FORUMS I'VE COME ACROSS HAVE ALL HAD THE EXACT SAME PROBLEM, & THE PICTURES ARE EXACTLY WHAT HAPPENED TO OUR CAR ALSO! I THINK THIS IS A DEFECT FOR THE FORD/MERCURY VEHICLES THAT NEED TO BE INSPECTED. SEEMS THE METAL USED IN THAT PARTICULAR PART IS EITHER TOO WEAK OR MAYBE HAS BEEN COMPROMISED IN SOME WAY. I DON'T KNOW! *TR

TL* THE CONTACT OWNS A 2004 MERCURY GRAND MARQUIS. WHILE TRAVELING 50 MPH THE CONTACT NOTICED THAT THE HEADLIGHTS HAD SUDDENLY SHUT OFF WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALERSHIP WHERE THE CONTACT WAS INFORMED THAT THE LIGHTING CONTROL MODULE NEEDED TO BE REPLACED. THERE WERE NO PRIOR WARNINGS AND THE VEHICLE HAS NOT BEEN DIAGNOSED. THE CURRENT AND FAILURE MILEAGES WERE 44000. THE VIN WAS UNAVAILABLE

1. NORMAL DRIVING. CAR STOPPED MOVING. STRANDED XMAS EVENING IN RAIN STORM. 2. RT. FROND AXLE CAME OUT OF TRANS-AXLE TOWED TO DEALER. 3. FOUND DEFECTIVE MIDSHIP BEARING HAD TO CUT DUE TO EXCESSIVE PRESSURE ON AXLE. PER DEALER INVOICE. *TR

TL*THE CONTACT OWNS A 2005 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT WHILE DRIVING 10 MPH SHE NOTICED THAT THERE WERE NO HEADLIGHTS OR ANY OTHER EXTERIOR LIGHTS. WHEN SHE ACTIVATED THE LIGHT SWITCH ON THE STEERING WHEEL THE HEADLIGHTS CAME BACK ON. THE VEHICLE WAS TAKEN TO THE FORD DEALER WHO STATED THAT THE LIGHT CONTROL MODULE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN. THE CURRENT MILEAGE WAS 16,994.

TL*THE CONTACT OWNS 2002 MERCURY SABLE. THE CONTACT STATED THAT HE HAD A BROKEN COIL SPRING. WHILE DRIVING 55 MPH THERE WAS A POPPING NOISE WHERE HE SAW METAL FALLING OFF OF THE VEHICLE WHICH RIPPED THE TIRE ON THE DRIVER SIDE. THE VEHICLE WAS TOWED TO THE DEALER WHERE THEY INFORMED HIM THE COILS SPRINGS NEED TO BE REPLACED. THERE ARE NO RECALLS FOR HIS YEAR MAKE OR MODEL VEHICLE. THE MANUFACTURER WAS CONTACTED AND INFORMED HIM THAT THERE WERE NO RECALLS ON HIS VEHICLE AND THE REPAIRS WERE AT HIS OWN EXPENSE. THE FAILURE MILEAGE WAS 140,000.

TL*THE CONTACT OWNS A 2001 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT WHILE DRIVING THE SEAT BELT DISENGAGED FROM THE BUCKLE. THE OWNER STATED THAT THE SEAT BELTS HAVE BEEN CHECKED AND WAS TOLD THAT THERE WAS NO FAILURE FOUND. FORD STATED THAT THE SEAT BELT REPAIR WOULD COST $270 AT THE OWNERS EXPENSE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS APPROXIMATELY 55,000. THE VIN WAS UNKNOWN.

TL*THE CONTACT OWNS A 2000 MERCURY SABLE. WHILE DRIVING APPROXIMATELY 10 MPH SHE HEARD A SCRAPING NOISE WHEN SHE DROVE OVER A SLIGHT BUMP IN THE ROAD. THE VEHICLE WAS TAKEN TO AN INDEPENDENT REPAIR SHOP WHERE SHE WAS INFORMED THAT THE SUB FRAME WAS COVERED WITH RUST. SINCE THE VEHICLE WAS REPAIRED SHE MENTIONED THAT SHE COULD STILL HEAR SQUEAKING NOISES WHILE DRIVING. THE FAILURE AND CURRENT MILEAGES WERE 52,000. UPDATED 12/10/10. *LJ THE CONSUMER STATED THE SUBFRAME WAS ALSO CRACKED. WHEN THE MECHANIC TOOK IT APART, THE MOTOR MOUNT BROKE. UPDATED 12/17/10

CAR WAS IN PARK - AFTER RELEASING THE EMERGENCY BRAKE - I TRIED TO PUT THE CAR IN DRIVE AND THE GEAR SHAFT BROKE OFF - COULD NOT PUT THE CAR IN GEAR - VEHICLE WAS PARKED ON A HILL AT THE TIME. *TR