MERCURY Complaints

2004 MERCURY MONTEREY 88K ,COMPLAINED FROM TIME OF PURCHASE THAT THE CRUISE WOULD NOT ALWAYS SET AT FIRST TRY. NOW IT WON'T SET AT ALL. *TR

TL* THE CONTACT OWNS A 2006 MERCURY MILAN. THE CONTACT STATED THAT SHE WAS UNABLE TO LOCK THE DRIVER'S SIDE DOOR WITH THE REMOTE. SHE COULD UNLOCK THE DOOR BUT SHE HAD TO LOCK IT MANUALLY. IN SEPTEMBER 2010, THE PASSENGER SIDE DOOR WOULD NOT LOCK AND THE PASSENGER COULD NOT OPEN THE DOOR USING THE HANDLE TO GET OUT. SHE WAS ABLE TO OPEN IT FROM THE OUTSIDE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALERSHIP WHERE THE CONTACT WAS INFORMED THAT THE HANDLES AND DOOR LOCKS NEEDED TO BE REPLACED. THE CONTACT CALLED THE MANUFACTURER WHO OFFERED TO ASSIST WITH 10% OF THE REPAIR COSTS. THE CURRENT MILEAGE WAS APPROXIMATELY 51,000. THE FAILURE MILEAGE WAS APPROXIMATELY 45,000.

TL* THE CONTACT OWNS A 2000 MERCURY COUGAR. WHILE ATTEMPTING TO CLOSE THE SUN ROOF THE CONTACT NOTICED THAT THE SUN ROOF MECHANISM WOULD NO LONGER FUNCTION. THE VEHICLE WAS TAKEN TO THE DEALERSHIP WHERE THE CONTACT WAS INFORMED THAT THE SUN ROOF NEEDED TO BE REPLACED. THERE WERE NO PRIOR WARNINGS AND THE VEHICLE HAS NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 55000 AND THE CURRENT MILEAGE WAS 126000.

TL*THE CONTACT OWNS A 2004 MERCURY MOUNTAINEER. WHILE PARKED HE NOTICED THERE WAS A CRACK BELOW THE MERCURY EMBLEM ON THE REAR LIFT GATE. THE VEHICLE WAS NOT TAKEN TO BE EXAMINED FOR THE CAUSE OF FAILURE AND WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 78,000 AND THE CURRENT MILEAGE WAS 79,000. THE VIN WAS UNAVAILABLE.

OUR 18 YEAR OLD DAUGHTER WHO HAS A PERMIT WAS DRIVING OUR 2007 MONETEGO ONE EVENING WITH ME. WHEN SHE WENT TO PARK AT A DRIVE INN RESTAURANT UNDER MY GUIDANCE, SHE WAS PULLING INTO A PARKING SPACE AND THE CAR UNEXPECTEDLY LUNGED FORWARD. AS AN INEXPERIENCED DRIVER SHE PANICKED AND TOOK HER FOOT OFF THE BRAKE - ENDANGERING THE LIVES OF AT LEAST 10 PEOPLE THAT WERE EATING AT THE PICNIC TABLES OUTSIDE OF THE RESTAURANT. THANKFULLY THE CAR WAS GOING AT A RELATIVELY LOW SPEED AND THE CURB STOPPED ITS FORWARD MOTION. I HAD NOTICED INTERMITTENT "LUNGING" WHEN I APPLIED THE BRAKES JUST A FEW TIMES BEFORE THIS AND A CLUNKING WHEN SHIFTING AND I HAD ALREADY TAKEN IT TO MY LOCAL MECHANIC WHO CHECKED THE TRANSMISSION AND BRAKES BUT SAID THEY WERE FINE. AFTER THE INCIDENT WITH MY DAUGHTER WE TOOK THE CAR TO THE DEALER AND THEY SAID THAT THE THROTTLE BODY IS BAD. I CALLED FORD THREE TIMES TO NO AVAIL. I HAVE SINCE DONE SOME SEARCHING ON THE INTERNET AND HAVE FOUND THAT THIS IS A REAL PROBLEM FOR MANY PEOPLE WHICH ACTUALLY CONFIRMS WHAT THE SERVICE MANAGER AT THE DEALERSHIP TOLD ME. HE ACTUALLY SAID THAT THE SERVICE DEPARTMENT THERE HAS SEEN A NUMBER OF THESE FIXES AND HE STATED THAT THE DEFECT IS VERY DANGEROUS - THERE NEEDS TO BE A RECALL NOW!!!!! *TR

MY HUSBAND IS CURRENTLY LEASING A 2004 MERCURY SABLE. WE'VE HAD IT SINCE FEBRUARY OF 2008, AND IT'S ALMOST PAID OFF. WE'VE NOTICED THE ROTORS ARE WARPED AND ARE CAUSING THE CAR TO SHAKE WHEN THE BRAKES ARE PRESSED TO COME TO A STOP. IT DOES IT EVERYTIME AND IT HAS DONE IT SINCE THE SECOND WEEK OF APRIL 2010. NO PARTS HAVE BEEN REPLACED, BUT WHEN WE TEST DROVE IT BEFORE WE BOUGHT IT, IT DIDN'T DO THAT AT ALL. *TR

TL* THE CONTACT OWNS A 2004 MERCURY MONTEREY. THE CONTACT WAS DRIVING 35 MPH WHEN THE TRANSMISSION SLIPPED OUT OF GEAR AND WOULD NOT RETURN TO THE APPROPRIATE GEAR. THE CONTACT WAS UNABLE TO DRIVE THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. NEITHER THE DEALER NOR MANUFACTURER WAS CONTACTED. THE FAILURE AND CURRENT MILEAGE WAS 99,500.

ABS AND BRAKE FAILURE LIGHT; INDICATIVE OF A KNOW PROBLEM AND SUBSEQUENT REPLACEMENT OF THE MASTER BRAKE CYLINDER. *TR

TL* THE CONTACT OWNS A 2008 MERCURY MILAN. THE CONTACT STATED THAT THE VEHICLE WAS HESITATING AND THERE HAVE BEEN KNOCKING NOISES COMING FROM THE ENGINE COMPARTMENT. THE DEALER DISCOVERED THAT THERE WAS NO OIL IN THE ENGINE AND ADVISED THEY COULD NOT ASSIST. THE CONTACT STATED THAT THERE WAS NO WARNING INDICATION OF LOW OIL LEVELS IN THE VEHICLE. THE ENGINE WAS REPLACED AND THE CONTACT WAS ALSO ADVISED THAT THE OIL PRESSURE SENSOR HAD MALFUNCTIONED. THE FAILURE MILEAGE WAS 74,000 AND THE CURRENT MILEAGE WAS 74,253.

I OWN A 2003 GRAND MARQUIS. I BOUGHT THE VEHICLE IN 2004 WITH 19,000 MILES ON IT. I HAVE LOVED THIS CAR IT IS GREAT TO DRIVE. TWO PROBLEMS I HAVE WITH THIS CAR IS THAT THE HUBCAPS ARE CRAP, THEY RATTLE WHEN I DRIVE, ONE CAME OFF COMPLETELY AND I HAD TO STOP AND GET IT. I AM NOW LOOKING TO REPLACE THEM. THE SECOND PROBLEM IS MY MAJOR CONCERN AND THAT IS LCM(LIGHTING CONTROL MODULE) I HAD AN ACCIDENT (MINOR) BUT I DID DAMAGE THE FRONT END. UPON COMPLETION OF THE REPAIRS, MY CAR STAYED AT REPAIR BECAUSE THE LIGHTS WOULD NOT WORK.WOW NOT COOL. I GOT THE CAR BACK AND DRIVING ONE EVENING MY LIGHTS WENT OUT. THE MECHANIC AND I HAVE TAKEN IT TO SEVERAL OTHER MECHANICS AND THE SWITCH WAS THOUGHT TO BE THE PROBLEM BUT AFTER TWO WEEKS AND SEVERAL MECHANICS, THE PROBLEM IS A $500.00 PROBLEM. I WAS TOLD NOT TO DRIVE WITH THE LIGHTS ON AUTOMATIC BECAUSE IT CAUSES THE INSIDE CASING TO HEAT UP. THE LCM (LIGHTING CONTROL MODULE) IS BAD, I WAS GIVEN SOME INFO OFF THE INTERNET AND THE MECHANIC SAID HE HAD JUST REPLACED THE LCM ON FOUR CARS THAT WEEK. THIS SHOULD NOT HAPPEN. I WAS TOLD THE AUTOMATIC LIGHT MECHANISM WAS NOT PERFECTED AND IT IS BEST TO DRIVE WITH THE AUTOMATIC LIGHTS OFF AND TO USE THEM MANUALLY. UNTIL I COULD REPLACE THE MODULE. I NEED MY VEHICLE AS I AM DISABLED AND I HAVE SPENT $2500, I DO NOT HAVE THE $500.00 PLUS LABOR TO REPLACE THE LCM. *TR