MERCURY Complaints
View complaints related to MERCURY. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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1992 MERCURY COUGAR- HAMILTON, OH
TL* THE CONTACT OWNS A 1992 MERCURY COUGAR. WHILE DRIVING AT ANY SPEED, THE HEADLIGHTS WOULD FAIL INTERMITTENTLY, FLASHING ON AND OFF. THE CONTACT HAD NOT YET SPOKEN TO THE DEALER AND WAS NOT REPAIRED. THE CURRENT AND FAILURE MILEAGES WERE NOT AVAILABLE.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2007 MERCURY GRAND MARQUIS- WEST MONROE, LA
TL* THE CONTACT OWNS A 2007 MERCURY GRAND MARQUIS. WHILE BRAKING FROM SPEEDS OF 45 MPH, THE FRONT PASSENGERS SEAT SLID FORWARD WITHOUT WARRANT. THE VEHICLE WAS NOT TAKEN TO AN AUTHORIZED DEALER FOR FURTHER ANALYSIS. THE FAILURE AND CURRENT MILEAGES WERE 28,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2004 MERCURY MONTEREY- BRUNSWICK, OH
WE HAVE A 2004 MERCURY MONTEREY WITH A LITTLE OVER 50K MILES AND MY HUSBAND WAS TRAVELING OUT OF STATE AND AFTER A FEW HOURS OF DRIVING ON THE HIGHWAY THE TRANSMISSION STOPPED WORKING. HE IS NOW STRANDED IN ANOTHER STATE 5 HOURS FROM HOME AND 6 HOURS FROM HIS DESTINATION WITH 3 CHILDREN. SOMETHING HAS TO BE DONE ABOUT THIS. *TR
Source: NHTSA WEB SITE -
2007 MERCURY MARINER HYBRID- HENDERSONVILLE, NC
ENGINE SHUTS OFF WITHOUT ANY FOREWARNING WHILE VEHICLE IS IN MOTION. DEALER HAS ATTEMPTED TO REPAIR THE PROBLEM 2 TIMES--PROBLEM PERSISTS. THEY SAY IT IS A PROBLEM WITH THE COOLING SYSTEM FOR THE HYBRID BATTERIES. THEY HAVE REPLACED A WIRING HARNESS AND THE MOTOR OF THE COOLING FAN. *TR
Source: NHTSA WEB SITE -
1997 MERCURY SABLE- PLYMOUTH, MA
I BOUGHT AND ARE DRIVING A 1997 MERCURY SABLE WITH 84K MILES AND IT IS A DANGER TO BE IN. THE REAR SPRINGS ARE BROKEN IN SEVERAL PLACES. I HAVE BEEN TOLD THAT FORD WAS RECALLING AND FIXING THIS PROBLEM IN SIMILAR AND LIKE YEARS OF TAURUS'S AND SABLES. MINE THEY CLAIM DOES NOT QUALIFY. THE 1997 IS THE SAME CAR AS A 1998 AND 1999 THAT THEY HAVE PROVIDED RECALL REPLACEMENTS ON... I WONDER HOW MANY OTHER PEOPLE HAVE HAD THIS PROBLEM OR HAVE BEEN IN ACCIDENT BECAUSE OF THIS PROBLEM THAT FORD IS OBVIOUSLY AWARE . *TR
Source: NHTSA WEB SITE -
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1995 MERCURY MYSTIQUE- FLAT ROCK, MI
I HAVE HAD MY CAR IN THE SHOP FOR MY VEHICLE RUNNING ON THE VERY WARM SIDE AND NOT COOLING ITSELF DOWN. MANY THINGS REPAIRED AND NOW IT IS DOING IT AGAIN AND IT IS NOT EVEN THE DEAD OF SUMMER YET! *TR
Source: NHTSA WEB SITE -
2003 MERCURY GRAND MARQUIS- POWELL, TN
2003 GRAND MARQUIS HEADLIGHT FAILURE. THE HEADLIGHTS ON THE CAR JUST GO OUT AT INOPPORTUNE TIMES. THIS IS A COMMON PROBLEM ON THIS MODEL. WHY HASN'T THERE BEEN A RECALL FOR THIS EXTREMELY DANGEROUS ISSUE. SEVENTY MILES AN HOUR AND LOSING THE HEADLIGHTS IS A SERIOUS PROBLEM. *TR
Source: NHTSA WEB SITE -
2008 MERCURY SABLE- SUMMIT HILL, PA
2008 MERCURY SABLE AWD HAD AN ELECTRICAL ISSUE[MELT DOWN] THAT REQUIRED REPLACEMENT OF THE MAIN ELECTRICAL HARNESS. THEN IN SEPTEMBER OF 2008 A SUDDEN ACCELERATION PROBLEM CAUSED IT TO JUMP A CONCRETE PARKING LOT BARRIER AND TRAVEL DOWN INTO A DRAINAGE BASIN--40 FEET. $9000+ DAMAGE. REPEATED ATTEMPTS TO FORD HAS FALLEN IN DEAF EARS. UPDATED 05/12/10 *BF UPDATED IVOQ 05/17/10.*JB
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2004 MERCURY GRAND MARQUIS- ACTON, MA
UNINTENDED ACCELERATION: LAST YEAR (FEB 2009) MY 2004 MERCURY GRAND MARQUIS HAD AN UNINTENDED ACCELERATION WHICH I (WEIGHT LIFTER) COULD BARELY CONTROL AND I ALMOST CRASHED INTO 2-CARS. I ALSO HAD TO HAVE THE BRAKES REPLACED DUE TO SEVERE BRAKING REQUIRED TO STOP THE CAR DUE TO THE UNINTENDED ACCELERATION I USED A RELIABLE MECHANIC (HIGHLY RATED BY THE STATE OF MA) AS THE LOCAL FORD DEALER SHOPS ARE OVER-PRICED AND UNRELIABLE. NO DIAGNOSTIC CODES SHOWED-UP AT THE SHOP AFTER THE PROBLEM, BUT I WOULD NOT HAVE MY WIFE DRIVE THIS CAR? THE CAR IS WELL MAINTAINED AND I HAD A PREVIOUS GRAND MARQUIS, SO I KNOW THE CAR BETTER THAN MOST. HAVE YOU HEARD ABOUT THIS PROBLEM AND IS THERE A RECALL? FORD WAS CONTACTED ON FEB 23 2010, VIA THEIR PROTAL, AND INDICATED THAT THERE WAS NO PROBLEM OR RECALL, AND SUGGESTED THAT I GO TO THEIR DEALER (DID NOT GO AS I HAVE NO NEED FOR BS). I INFORMED MY LOCAL MECHANIC THAT THE CAR WENT INTO OVERDRIVE AND I HAD TO DRIVE OVER THE CURB (BRAKE TO FLOOR TO STOP IT).L BURNED OUT THE BRAKES BUT NO ONE DIED. THERE WAS NO DIAGNOSTIC CODES THAT SHOWED A BRAKING OR OTHER ELECTRONIC PROBLEM. *TR
Source: NHTSA WEB SITE -
2000 MERCURY SABLE- WILLIMANTIC, CT
REAR COIL SPRING BROKE AND ALMOST CAUSED ME TO HAVE AN ACCIDENT ON THE HIGHWAY. *TR
Source: NHTSA WEB SITE