MERCURY Complaints

SPORADICALLY AND WITHOUT WARNING, MY CRUISE CONTROL WILL ACTIVATE CAUSING THE VEHICLE TO IMMEDIATELY ACCELERATE. I HAD BEEN USING THE CONTROL BUT HAD DE-ACTIVATED IT BUT DEPRESSING THE BRAKE WHICH LEAVES THE UNIT "ON" BUT NOT ACTIVATED. *TR

TRANSMISSION WENT BAD IN MY 2004 MERCURY MONTEREY SOMETIME AROUND SPRING OF 2005, TRANNY WAS COVERED UNDER WARRANTY SO I DIDN'T PUT MUCH THOUGHT INTO IT AS IT DIDN'T COST ME ANYTHING, THOUGHT IT WAS A FREAK PROBLEM. LAST MONTH THE TRANSMISSION WENT OUT IN MY VAN AGAIN, AT THIS MOMENT I HAVE 62,570 MILES ON THE VAN. THE VAN DIED IN AN INTERSECTION AND WE WERE NEARLY RE-ENDED WE BEING ME, MY 10 YEAR OLD SON AND MY 14 MONTH OLD GRANDDAUGHTER. I JUST HAD TO TAKE MY VAN BACK TO THE TRANSMISSION SHOP TWO DAYS AGO AS IT HAS AGAIN STOPPED SHIFTING GEARS PROPERLY. THE MECHANIC SAYS IT IS THE COOLING SYSTEM THAT COOLS THE TRANSMISSION THAT IS CAUSING THE PROBLEM-NONE THE LESS IT IS A RECURRING DANGEROUS PROBLEM. I DECIDED THE FILE A COMPLAINT AFTER FINDING 1132 POST ON EDMUNDS.COM REGARDING THIS ISSUE. I CANNOT INCLUDE MY VIN NUMBER AT THIS TIME BECAUSE THE VAN IS IN HE SHOP ALONG WITH MY REGISTRATION IN THE GLOVE BOX. *TR

TL*THE CONTACT OWNS A 2001 MERCURY SABLE. THE CONTACT STATED THAT WHEN PUTTING THE VEHICLE IN GEAR, THE VEHICLE WOULD START TO "RACE" AND THE ENGINE WOULD REV AS IF SOMEONE PUT THE PEDAL TO THE FLOOR BOARD; IF HE DID NOT HAVE HIS FOOT ON THE BRAKE PEDAL, THE VEHICLE WOULD LUNGE FORWARD. HE DEPRESSED THE BRAKE PEDAL, SHIFTED INTO NEUTRAL AND TURNED OFF THE VEHICLE. WHEN HE RE-STARTED IT, THE PROBLEM SEEMED TO CORRECT ITSELF. THE FAILURE HAS OCCURRED APPROXIMATELY 12 TIMES SINCE THE VEHICLE WAS PURCHASED. HE PREVIOUSLY OWNED THE IDENTICAL FAILURE WHICH HAD THE SAME PROBLEM. WHEN HE TOWED THE VEHICLE TO THE DEALERSHIP, THE DEALER GAVE HIM THIS VEHICLE (SAME YEAR, MAKE AND MODEL). HE HAD NOT TAKEN THIS VEHICLE TO THE DEALERSHIP AND HAD NOT CALLED THE MANUFACTURER TO-DATE. THE VEHICLE HAD NOT BEEN REPAIRED AT THE TIME OF THE COMPLAINT. THE CURRENT MILEAGE WAS APPROXIMATELY 37,000. THE FAILURE MILEAGE WAS APPROXIMATELY 1,000. UPDATED 03/26/10. *LJ UPDATED 05/17/10.*JB

WHILE DRIVING OUR 2004 MERCURY MONTEREY THE TRANSMISSION QUIT WORKING RIGHT IN THE MIDDLE OF THE ROAD. I WAS ABLE TO GET TO THE SIDE OF THE ROAD WITH OUT INCIDENT. THE VAN ONLY HAS 78,000 MILES ON IT AND WOULD EXPECT MORE THAN THAT ON A MAJOR COMPONENT. I'M STILL MAKING PAYMENTS ON A VAN THAT DOESN'T WORK. TO GET IT FIXED IS BETWEEN $1500 TO 2500. *TR

TL*THE CONTACT OWNS A 2000 MERCURY SABLE. HE STATED THAT HIS FRONT LEFT TIRE BECAME FLAT AND WHEN HE ATTEMPTED TO REPLACE IT HE NOTICED THAT THE COIL SPRINGS WERE BROKEN .THE DEALER WAS CONTACTED AND THEY STATED THAT THEY WOULD SEND HIM A REPAIR SHIELD WHICH HE HAS NOT RECEIVED YET. HE IS CONCERNED ABOUT THE SAFETY DEFECT AND THAT THE SHIELD IS NOT A SUFFICIENT REPAIR. NO REPAIRS WERE MADE TO THE VEHICLE. THE FAILURE AND CURRENT MILEAGES WERE 150,000.

I HAVE A 1999 MERCURY VILLAGER, PERIODICALLY THE GAS PEDAL WILL BE VERY HARD TO PUSH. IT ACTUALLY GOT STUCK ACCELERATING ONCE. I HAVE RESEARCHED THIS ONLINE AND HAVE FOUND MANY MANY COMPLAINTS ABOUT THIS SITUATION. I HAVE FOUND THAT MERCURY HAS RECALLED THE MOUNTAINEER (CAMPAIGN # 00V422000) FOR THIS "EXACT" ISSUE BUT HAS TAKEN NO ACTION WITH THE VILLAGER. I HAVE REPLACED THE WHOLE THROTTLE BODY ONCE, SOON AFTER I PURCHASED THE VAN, BUT AFTER THE WARRANTY HAD EXPIRED. AS I RECALL IT WAS AT A $600 EXPENSE TO ME. I WOULD LIKE TO KNOW WHAT IS BEING DONE ABOUT THIS ISSUE. THANK YOU. *TR

CAR WENT IN FOR STATE INSPECTION MECHANIC AT DEALERSHIP FOUND (DRIVERSIDE) LEFT REAR COIL SPRING ON STRUT BROKEN AND STRUT LEAKING, REPLACED SPRING AND STRUT UNDER EXTENDED WARRANTY AT 45,205 MILES ON 05/15/2008. THIS WAS THE FIRST SPRING ON THIS CAR TO BREAK, SECOND SPRING 02/21/2010 ODI NUMBER 10312550, I JUST WANT THIS DEFECT TO GET REPAIRED BEFORE IT KILLS SOMEONE. THIS IS BAD METAL YOU CAN SEE IT IS CRYSTALLIZED AT THE BREAK. *TR

HEADLIGHTS ON 2003 FORD CROWN VICTORIA AND 2004 MERCURY GRAND MARQUIS SUBJECT TO GOING ON AND OFF AND GOING OFF WHILE DRIVING. *TR

TRANSMISSION SLIPS ON MY 2002 MERCURY MOUNTAINEER 6 CYLINDER AWD. THERE IS A COMMON PROBLEM WITH THIS TRANSMISSION THROUGHOUT 2002 MERCURY MOUNTAINEER OWNERS. WHY HAS THERE BEEN NO RECALL ON THIS TRANSMISSION. *TR

2004 MERCURY MONTEREY ,TRANSMISSION DOES NOT WORK. STOPPED IN THE MIDDLE OF 5 LANE INTERSTATE. *TR