MERCURY Complaints

2004 MERCURY MOUNTAINEER SOMETIMES JERK REALLY HARD WHEN PUT IN REVERSE GEAR. TWICE, IT JERKED SO HARD, I HAD TO SLAM ON THE BRAKES, CAUSE IT WAS BACKING BACK FAST. REALLY SCARED ME. OTHER TIMES, IT JERKS HARD, BUT STAYS PUT UNTIL I PRESS THE GAS. I NEVER KNOW WHEN THIS WILL HAPPEN, THERE IS NO WARNING. TOOK TRUCK TO MERCURY DEALER ONCE, OVER A YEAR AGO. SAID THEY CHECKED, BUT COULDN'T FIND ANYTHING. VEHICLE IS PAID FOR. NO LONGER HAVE WARRANTY. ABOUT 3 WEEKS AGO WHEN THE LAST JERK OCCURRED. *TR

TL*THE CONTACT OWNS A 2002 MERCURY SABLE. THE CONTACT STATED THAT ALL FOUR DOORS ON HIS VEHICLE REMAINED UNLOCKED WHENEVER HE WAS DRIVING. IMMEDIATELY AFTER HIS VEHICLE WAS STARTED THE WARNING LIGHTS CAME ON AND THE DOORS UNLOCKED. THE CONTACT HAD TO LOCK MANUALLY LOCK THE DOORS. THE FORD MANUFACTURER STATED THAT THEY WOULD NOT REPAIR THE VEHICLE; HOWEVER, THEY OFFERED THE CONTACT NO EXPLANATION. THE DEALER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 94,000. UPDATED 3/10/10 *CN UPDATED 05/10/10*JB

THE PLASTIC INTAKE MANIFOLD IN MY 1998 GRAND MARQUIS HAS CRACKED RESULTING IN ENGINE COOLANT FLUID LEAK AND ENGINE FAILURE. IT IS BEING REPAIRED TODAY. THE CAR HAS APPROXIMATELY 87,000 MILES. I UNDERSTAND THAT THIS OCCURS BECAUSE OF THE MATERIAL USED FOR THE INTAKE MANIFOLD. THE CAR IS IN OTHERWISE VERY GOOD CONDITION. *TR

I HAVE HAD 37 INSTANCES OF ENGINE ACCELERATION WHEN I BRAKE WITH MY 2006 MERCURY GRAND MARQUIS. THE FIRST INSTANCE WAS IN MAY, 2007. I DEPRESS THE BRAKE PEDAL, AND THE ENGINE FIRST SLOWS TO APPROX 850 - 900 RPM THEN BEGINS RUNNING UP TO OVER 2500 RPM. THE DEALER SAYS I'M HITTING THE BRAKE AND THE GAS AT THE SAME TIME. I'VE TRIED DOING THAT AND IT IS EXTREMELY DIFFICULT. I SUSPECT A COMPUTER MALFUNCTION WHERE THE BRAKING IS TRIGGERING A COMPUTER-INITIATED ENGINE ACCELERATION. *TR

I WAS DRIVING THE VAN THEN SUDDENLY LOST ALL FORWARD POWER. THE ENGINE REVVED BUT WAS NOT MAKING THE VAN GO FORWARD. I WAS ON A BUSY ROAD AND PULLED OVER. I COULD MOVE THE SHIFTER TO PARK, REVERSE AND DRIVE BUT IT DID NOT MAKE THE VAN MOVE AT ALL, FORWARD OR BACKWARD. THIS WAS SUDDEN. IT WAS VERY DANGEROUS TO LOSE POWER IN TRAFFIC.

MERCURY COUGAR SUNROOF COMES OFF TRACK AND REPAIR COST 1200 DOLLARS WHAT A RIP OFF *TW

I HAVE A 2003 SABLE UPON DRIVING ON THE INTERSTATE, MY CAR JUST STOPPED GOING FORWARD. I HAD TO HAVE IT TOWED TO A GARAGE AND HAVE IT DIAGNOSED. COME TO FIND OUT THE TRANSMISSION FAILED AND WILL COST ME OVER $2700 TO REPLACE IT. I HAVE CONTACTED EVERY TRANSMISSION REPAIR SHOP IN A 75 MILE RADIUS AND THEY ALL GIVE ME THE SAME PRICE. THEY HAVE ALSO TOLD ME THAT EVERY SABLE THEY HAVE RUN ACROSS AROUND THAT YEAR OF PRODUCTION HAS HAD THE PUMP IN THE TRANSMISSION HAS FAILED. THERE IS ONLY 72,000 ON THIS CAR AND I DO NOT HAVE THE MONEY TO REPLACE THE TRANSMISSION. THIS IS AN ISSUE THAT SHOULD BE TAKEN CARE OF BY THE MANUFACTURER. *CN

OVER THE PAST YEAR THERE HAVE (4) INSTANCES WHERE IT SEEMED AS IF THE BRAKE PEDAL WAS GOING CLEAR TO THE FLOOR. THE LAST INCIDENT WAS NEAR XMAS IN 2009. *CN

I HAVE A 2008 MERCURY MARINER HYBRID 4 WHEEL DRIVE. ON OCCASION THE STEERING WILL LOOSE POWER ASSIST WHILE TURNING. THE LOSS OF POWER LASTS FOR A FEW SECONDS BEFORE THE POWER ASSIST RETURNS. THIS PROBLEM IS DANGEROUS AS I HAVE TO COMPENSATE FOR THE LOSS OF STEERING ASSIST BY TURNING THE STEERING WHEEL HARDER, THEN WHEN THE POWER ASSIST RETURNS THE VEHICLE TURNS MORE THAN I WANT BECAUSE THE WHEEL IS EASY TO TURN AS I AM APPLYING A LOT OF PRESSURE TO THE STEERING WHEEL. THE DEALER AND FORD HAS NOT BEEN ABLE TO DETERMINE THE PROBLEM OR SUGGEST A FIX. *TR

THE PLASTIC INTAKE MANIFOLD OF MY 2003 MERCURY 4.6L V-8 CAME APART AND LET THE COOLANT LEAK OUT ONTO THE ENGINE.THIS CAR WAS BUILT IN CANADA IN MID-2002 THE PROBLEM IS RAMPANT IN MANY YEARS OF THE FORD CO CARS. AND IN 2001 A CLASS ACTION SUIT WAS FILED, IN WHICH FORD WAS DIRECTED TO PAY DAMAGES TO ALL OWNERS (1,800,000 OWNERS) OF THIS TYPE OF ENGINE AND FORD WAS SUPPOSED TO STOP INSTALLING THAT ITEM AS OF THEN. CLEARLY THEY DID NOT STOP AND THAT FAILURE COST ME OVER $1000.00 TO REPAIR. THE REPAIR PART IS NOW PARTLY ALUMINUM AND PART PLASTIC. SEE: HTTP://WWW.CONSUMERAFFAIRS.COM/NEWS04/2005/FORD_MANIFOLD_SUIT.HTML. *TR