MERCURY Complaints

DRIVING DOWN THE ROAD AND LOST ALL POWER TO FRONT WHEELS. FLUID LEVELS GOOD. FLUID NOT BURNT OR DISCOLORED. *TR

SMOKE WAS COMING OUT FROM UNDER THE HOOD WHILE DRIVING THE CAR USING CRUISE CONTROL. PULLED OVER AND CHECKED THE FLUIDS ON THE CAR. NO PROBLEM. STARTED DRIVING AGAIN AND BEGAN TO HAVE PROBLEMS. PULLED OVER AGAIN AND SAW SMOKE THEN FLAMES COMING OUT. CAR WAS A TOTAL LOSS. *TR

I OWN A 2004 MERCURY MONTERY.I WAS DRIVING DOWN A MAIN ROAD WHEN ALL OF A SUDDEN, WHEN I STEPPED ON THE GAS THE VAN QUIT MOVING. I HAD NO WARNING, THE RPMS MOVED BUT MY VEHICLE WOULD NOT MOVE IN ANY GEAR. I MANAGED TO MAKE IT INTO THE LEFT TURN LANE ON A VERY BUSY ROAD, AND HAD TO WAIT 40 MINUTES FOR A TOWTRUCK, THE WHOLE TIME HOPING I WOULDN'T GET HIT. THERE WAS NO SHOULDER ON THIS PARTICULAR ROAD TO PULL OFF ON. IT WAS VERY FRIGHTENING. THIS COULD HAVE BEEN EXTREMELY DANGEROUS HAD THIS HAPPENED ON MY WAY TO THE UNIVERSITY. I HAVE TO DRIVE ABOUT 40 MILES ON AN EXPRESSWAY AT NIGHT FOR MY CLASSES, IF THIS WOULD HAVE HAPPENED THEN I COULD HAVE BEEN IN ALOT OF TROUBLE. NOT JUST THE FACT OF GETTING HIT ON THE EXPRESSWAY BUT BEING A FEMALE STRANDED AT NIGHT ALONE ON THE EXPRESSWAY. I HOPE FORD IS FORCED TO FIX THIS PROBLEM. *TR

I PURCHASED A 2001 MERCURY SABLE, I TOOK THE AUTO AND ON THE SECOND DAY I PUT THE AUTO IN DRIVE, THE MOTOR RACED LIKE THE PEDAL WAS PUSHED TO THE FLOOR,I CALLED THE DEALER AND TOLD THEM I WILL NOT DRIVE THIS AUTO THEY SENT ATOW TRUCK ANDTHE NEXT DAY THEY GAVE ME A NEW SABLE. SINCE I HAVE THIS NEW SABLE THE GAS PEDAL GIVES ME THE SAME REACTION AS THE OLD ONE. IT OCCURRED ABOUT 9 OR 10 TIMES OVER THE LAST 9 YEARS. VERY RARE BUT IT DOES OCCUR. MY WIFE REFUSES TO DRIVE IT. BECAUSE OF WHAT HAPPENS TO THE ACCELERATOR. EVERY TIME I START THE CAR I MAKE SURE MY FOOT IS ON THE BRAKE PEDAL WHEN I PUT THE CAR IN DRIVE. I FEEL ITS THE COMPUTER THAT OCCASIONALLY GOES BESERK. I BRING THIS UP BECAUSE I SEE WHERE TOYOTA IS HAVING PROBLEMS WITH THERE COMPUTERS ALSO. IT'S VERY FRIGHTENING WHEN THE CAR ACCELERATES LIKE SOMETHING IS CONTROLLING THE GAS PEDAL AT THIS HIGH RATE OF SPEED. WHEN THIS DOES OCCUR I PUT THE CAR IN NEUTRAL AND THE ENGINE GOES BACK TO NORMAL. *TR

TL*THE CONTACT OWNS A 2005 MERCURY GRAND MARQUIS. WHILE DRIVING 5 MPH OUT OF A PARKING SPACE, SUDDENLY, THE ENGINE STALLED WITHOUT WARNING. THE VEHICLE FAILED TO JUMP START AND WAS TOWED TO AN AUTHORIZED DEALER FOR INSPECTION. THE FAILURE WAS CONTRIBUTED TO THE BATTERY WHICH WAS REPLACED. THE CONTACT HAD CONCERNS OF THE SAFETY RISK INVOLVED. THE FAILURE MILEAGE WAS 35,000. UPDATED 03/19/10. *LJ UPDATED 06/18/10.*JB

I OWN A 2009 MERCURY MILAN. I BROUGHT IT IN TO THE DEALER ON FEBRUARY 4 2010. THE COMPLAINT WAS THAT I WAS HEARING A NOISE UPON BRAKING IN FORWARD OR REVERSE. THE DEALERSHIP SAID THAT THEY FOUND THE NOISE. THE BRAKE PADS IN THE REAR BRAKE CALIPER WERE SLIDING BACK AND FORTH IN THE BRACKET. I WAS ADVISED THAT THIS SHOULD NOT BE HAPPENING BUT , IT IS OK TO TAKE THE VEHICLE AND DRIVE IT THIS WAY. I ASKED WHAT SHOULD BE DONE TO CORRECT THIS. THEY SAID THAT THEY DID NOT KNOW HOW TO FIX THIS PROBLEM AND HAD TO NOTIFY FORD TO FIND OUT. THIS HAS BEEN OVER A WEEK AGO. I HAVE CALLED THE DEALER BACK SEVERAL TIMES. THEY ASSURED ME THEY WOULD GET BACK TO ME BY THE END OF THE DAY. THAT STILL HAS NOT HAPPENED. I DO NOT FEEL SAFE DRIVING THIS VEHICLE. IT IS STILL UNDER WARRANTY. HOW SHOULD I MOVE FORWARD ON THIS MATTER. *TR

UPPER SECTION OF REAR HATCH BODY CRACKS. MADE OF PLASTIC. CHANGED ON NEXT YEAR MODELS TO ALL METAL. THIS THE SECOND OCCURRENCE OF THE DEFECT. FORD REFUSES TO REPAIR FREE OF CHARGE.*TR

MY FORD MOUNTAINEER 2008 TRANSMISSION IS ERRATIC AND THE TRACTION CONTROL LIGHT COMES ON WHEN THE SLIPPING IS TAKING PLACE. BRAKING IS ALSO ERRATIC AS I FEEL A BUMPING WHILE BRAKING TO A STOP. IT IS VERY DANGEROUS AS IT FEELS LIKE TO TRANSMISSION AND BRAKE/TRACTION CONTROL SYSTEM IS ABOUT TO GO. I CALLED FORD AND THEY HAVE KNOW OF THE PROBLEM SINCE 2006 AS THE TRANSMISSION USED (6R60) CONTINUALLY NEEDS SOFTWARE UPDATES. ACCORDING TO THE DEALER, MOST ALL OF THESE VEHICLES WITH THIS TRANSMISSION EVENTUALLY HAVE THE PROBLEM BUT VERY RARELY WITH THE BASE WARRANTY PERIOD, SO NOW ALL OF US HAVE TO PAY BUT FORD HAS KNOW OF THE PROBLEM EVEN B/4 MY VEHICLE WAS MANUFACTURED.........WHAT DO I DO, FORD IS NOT RECALLING FOR THIS A SHIFTING THE RISK OF THE ACCIDENT AND REPAIR TO THE CONSUMER. PLEASE HELP AND LET ME KNOW WHAT MY NEXT STEP MIGHT BE....THANK YOU *TR

TRANSMISSION ISSUES, WILL JUST GO OUT WHILE DRIVING DOWN THE FREEWAY! ENGINE WILL THEN SHUT OFF LEAVING ME WITHOUT ANYWAY TO STEER OR BRAKE! *TR

I PARKED MY 1992 MERCURY GRAND MARQUIS ON FRIDAY, 2/5/10, NEXT TO MY HOME. SHORTLY THEREAFTER, WHILE IN THE HOUSE, I HEARD A "POP." WHEN I LOOKED OUTSIDE, THE CAR WAS ON FIRE. I CALLED 911 BUT BY THE TIME THEY ARRIVED, FOUND A FIRE HYDRANT THAT WAS NOT FROZEN, MOST OF MY HOME WAS ON FIRE. THE DESTRUCTION WAS AWFUL. I HAVE NOT BEEN ALLOWED BACK IN THE HOUSE YET. *TR