MERCURY Complaints
View complaints related to MERCURY. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2004 MERCURY MONTEREY- LIVONIA, MI
FRONT BEARING AND HUB ASSEMBLY SCRAPING AND GRINDING NOISE REQUIRED REPLACEMENT AFTER 58,000 MILES. COULD NO LONGER TRUST EXTENDED USE OF VEHICLE FOR FEAR OF CATASTROPHIC FAILURE. *TR
Source: NHTSA WEB SITE -
2004 MERCURY MONTEREY- VACAVILLE, CA
WITH 54K MILES ON VEHICLE, AND NO PREVIOUS PROBLEMS, THE TRANSMISSION COMPLETELY FAILED WHILE DRIVING, WITH THE CAR HAVING TO COAST TO THE SIDE. IT HAS REQUIRED A TRANSMISSION REPLACEMENT. IT IS A 2004 MERCURY MONTEREY, AND IT APPEARS THAT MANY FORD/MERCURY OWNERS HAVE HAD THIS SAME PROBLEM. IT'S BAD ENOUGH THAT IT FAILS, BUT I WAS THANKFUL WE WEREN'T ON THE FREEWAY WHEN IT HAPPENED, JUST A CITY STREET. *TR
Source: NHTSA WEB SITE -
2000 MERCURY COUGAR- PLAINSBORO, NJ
2000 MERCURY COUGAR V 6 AUTO -55000 MI - STEADY STATE CRUISING AFTER 10 MI 'WARM UP' - A FREQUENT , PROBLEM - LIKE OK FOR 3 OR 4 MILE , THEN 2 OR 3 TIMES WILL JERK OR SHUDDER , THEN OK FOR 3 OR 4 MI - HARD JERK , ENGINE TACH JUMPS FROM 2800 > 4000 RPM , BACK TO 2800. SEEMS MOSTLY AT STEADY 70 MPH OR SO , DOES DO IT SOMETIMES AT 40. SEEMS HARDLY EVER ON SHORT DRIVE , LIKE 8 MI TO WORK IN MORNING. TRANS CAN'T FIND CORRECT GEAR ? COMPUTER ? DEALER , AFTERMARKET SHOP COULDN'T FIND ANYTHING. NEW FUEL FILTER , TRANS OIL. *TR
Source: NHTSA WEB SITE -
2009 MERCURY MARINER- GAINSEVOORT, NY
TL*THE CONTACT OWNS A 2009 MERCURY MARINER. WHILE DRIVING APPROXIMATELY 65 TO 70 MPH ON NORMAL ROAD CONDITIONS; THE TRANSMISSION SLIPPED WITH EXCESSIVE VIBRATION. THE ENGINE BEGAN TO REV AND THE RPM'S WERE HIGH. SUDDENLY, PRESSURE WAS APPLIED TO THE ACCELERATOR PEDAL, HOWEVER, THE RESPONSE WAS MINIMAL. THE CONTACT WAS ABLE TO DRIVE ONTO THE EMERGENCY LANE AND RESUME NORMAL OPERATION. AN AUTHORIZED DEALER CONFIRMED THAT THE FAILURE WAS CONTRIBUTED TO THE TRANSMISSION OVER DRIVE PISTON. THE VEHICLE WAS REPAIRED. THE FAILURES OCCURRED WHENEVER 5TH AND 6TH GEAR WERE ENGAGED. THE IDENTICAL FAILURES OCCURRED ON TWO SEPARATE OCCASIONS AFTER THE SERVICE REPAIRS WERE PERFORMED ON THE VEHICLE. IN ADDITION, THE VEHICLE ROLLED WHILE STATIONARY ON AN INCLINE. THE CONTACT HAD CONCERNS OF THE SAFETY RISK INVOLVED. THE FAILURE AND CURRENT MILEAGES WERE 13,088.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2001 MERCURY GRAND MARQUIS- GADSDEN, TN
TL*THE CONTACT OWNS A 2001 MERCURY GRAND MARQUIS. THE COMPOSITE INTAKE MANIFOLD WHICH IS WHERE THE THERMOSTAT MOUNTS INTO THE HEAD OF THE MOTOR HAS FAILED. THE VEHICLE WAS REPAIRED BY A LOCAL MECHANIC. THE CONTACT STATED THAT THE DEALERS FEE WOULD EXCEED THE LOCAL MECHANIC'S FEE. THE CONTAC HAS BEEN UNSUCCESSFUL AT NOTIFYING THE MANUFACTURER. THE FAILURE MILEAGE WAS 102,000. UPDATE 12/14/09 *CN UPDATED 12/1/6/09
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
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2003 MERCURY GRAND MARQUIS- SHOREACRES, TX
HEADLIGHT GO OFF AND WILL NOT COME BACK ON. THIS HAPPENED ONCE BEFORE A FEW MONTHS BACK BUT STARTED WORKING AGAIN, THIS TIME WOULD NOT WORK, TOOK TO A FORD DEALER, PROBLEM WAS THE LIGHT CONTROL MODULE (LCM) . DEALER REPLACED FOR $556.16. *TR
Source: NHTSA WEB SITE -
2005 MERCURY MONTEGO- JACKSON, MI
MY PARENTS WERE INVOLVED IN A HEAD ON ACCIDENT WITH A DRUNK DRIVER WHO HAD CROSS THE CENTER LINE, IN WHICH CASE NONE OF THE AIRBAGS WERE DEPLOYED. THE BUNT FORCE OF THE ACCIDENT WAS TO THE PASSENGER FRONT CORNER OF THE VEHICLE WHERE THE PASSENGER SIDE OF THE UNI-BODY AND THE FRONT CLIP SUPPORT CROSS SECTION MEET. THE VEHICLE IS BEING MOVED TO THE NEAREST MERCURY DEALER. WE HAVE CONTACT THE VEHICLE MANUFACTURE AND ARE AWAITING A RESPONSE FROM THE OFFICE OF GENERAL CONSOLE FOR A RESPONSE OF INVESTIGATION PLAN OF WHY THE AIRBAGS DID NOT DEPLOY. I AM REPRESENTING MY PARENT DO TO MY VEHICLE MECHANICAL BACKGROUND. *TR
Source: NHTSA WEB SITE -
2005 MERCURY GRAND MARQUIS- KENDALL PARK, NJ
BOTH FRONT INNER BRAKES NOT PROPERLY CONTACTING ROTOR. ONLY A 1 INCH WIDTH OF INNER BRAKE PADS HAVE EVER CONTACTED ROTOR. BASED UPON THE AMOUNT OF RUST AND PITTING OF THE NON CONTACT AREA OF THE ROTORS IT APPEARS THAT THE BRAKE PADS WERE NEVER CONTACTING PROPERLY. IN ALL MY YEARS OF SERVICING VEHICLES I HAVE NEVER SEEN THIS TYPE OF DEFECT BEFORE. *TR
Source: NHTSA WEB SITE -
2006 MERCURY MOUNTAINEER- LANDISVILLE, NJ
MY TRUCK HAS 115,000 MILES ON IT, TRANSMISSION IS NOW GONE. WHEN I PUT IT IN REVERSE IT WOULD JERK BACK LIKE THE IT WAS BEING HIT, ALL OF SUDDEN IT STARTED DRAGGING WHILE DRIVING, AND HAVING PROBLEMS SHIFTING INTO GEAR, AND NOW ITS TOTALLY GONE...ONLY HAD THE VEHICLE TWO YEARS. *TR
Source: NHTSA WEB SITE -
2002 MERCURY MOUNTAINEER- EASTON, PA
2002 MERCURY MOUNTAINEER, TRANSMISSION IS BUCKING, OVER DRIVE LIGHT FLASHING, CHECK TRANSMISSION LIGHT ON. ALSO ROTATED TIRES, CHANGED BRAKES, AND HAD ROTORS CUT YET THERE STILL IS A PULSATING FELLING IN FRONT END WHEN STOPPING. *TR
Source: NHTSA WEB SITE