MERCURY Complaints

SUDDEN LOSS OF ABILITY TO MOVE CAR. WE WERE DRIVING AND SUDDENLY OUR 2004 MERCURY MONTEREY LOST POWER TO THE TRANSMISSION. THE ENGINE WOULD STILL RUN BUT NO GEAR WOULD INITIATE. *TR

I JUST BOUGHT THIS CAR AND WAS HAVING A PROBLEM WITH MY BRAKE LIGHTS NOT WORKING AND THEN EVERY TIME I TRIED TO TAKE THE CAR OUT OF PARK IT GOT STUCK. MY BATTERY ALSO WENT DEAD. ALL WITHIN DAYS OF MY PURCHASE. I RESEARCHED ONLINE AND FOUND THAT THERE WAS A RECALL THAT HAD ALL OF THESE PROBLEMS AND THEY WERE CONNECTED. WHEN I WENT TO THE FORD DEALERSHIP THEY TOLD ME THERE WAS NO RECALL FOR THIS CAR WHICH I FIND HARD TO BELIEVE BECAUSE IT IS THE EXACT SAME PROBLEM AS LISTED IN THE RECALL. MY CAR IS A 2003 MERCURY SABLE. SEE RECALL INFO BELOW: ------------------------ MAKE: MERCURY MODEL: SABLE MODEL YEAR: 2003 MANUFACTURER: FORD MOTOR COMPANY MFR'S REPORT DATE: MAR 01, 2004 NHTSA CAMPAIGN ID NUMBER: 04V106000 RQ03008 NHTSA ACTION NUMBER: RQ03008 COMPONENT: EXTERIOR LIGHTING:BRAKE LIGHTS:SWITCH FORD RECALL 04S12 SUMMARY: CERTAIN PASSENGER VEHICLES ARE BEING RECALLED TO CORRECT A PROBLEM WITH A MALFUNCTIONING STOP LAMP SWITCH AND/OR ASSOCIATED WIRING. THIS MALFUNCTIONING COULD RENDER THE STOP LAMPS INOPERABLE OR CAUSE THEM TO STAY ON ALL THE TIME. THIS COULD CAUSE CONFUSION TO A FOLLOWING DRIVER, WHICH COULD LEAD TO A CRASH. CONSEQUENCE: IN ADDITION, IF THE SWITCH AND/OR ASSOCIATED WIRING FAIL IN THE OPEN POSITION, THE BRAKE LIGHTS WILL NOT ACTUATE AND THE DRIVER WILL NOT BE ABLE TO SHIFT THE VEHICLE OUT OF PARK. IF THEY FAIL IN THE CLOSED POSITION, THE BRAKE LIGHTS WILL REMAIN ON, WHICH WILL NOT ALLOW THE SPEED CONTROL TO BE ACTIVATED. THIS COULD ALSO CAUSE THE BATTERY TO DISCHARGE. *TR

THE POSITION OF THE HORN FOR 1997 MERCURY GRAND MARQUIS IS PROBLEMATIC. THE HORN IS JUST IN FRONT OF THE LEFT FRONT WHEEL AND PRONE TO GET WATER SPRAYED BY WHEEL IN RAINING SEASON. THIS WILL CAUSE THE RUST AND FAILURE OF THE HORN. *TR

VEHICLE WAS PARKED FOR THE EVENING VISITING FRIENDS OUT OF TOWN. IN THE MORNING VEHICLE WAS STARTED AND THE TRANSMISSION WOULD NOT WORK. VEHICLE WAS TOWED TO DEALERSHIP AND TRANSMISSION IS BEING REPLACED AS I TYPE. *TR

I HAVE A 2003 MERCURY MOUNTAINEER AND THE LIFTGATE HAS CRACKED AROUND THE MERCURY EMBLEM. I HAVE SEEN SEVERAL OTHER MOUNTAINEERS WITH EXACT SAME CRACKING AROUND EMBLEM. THIS MAKES ME WONDER IF PANEL COULD FAIL CAUSING GLASS TO FALL OUT. SINCE THIS PROBLEM HAS BEEN REPORTED IN NUMEROUS WEBSITES , IS THERE GOING TO BE A RECALL TO FIX THIS PROBLEM. IT IS OBVIOUSLY A DEFECT OR THIS PROBLEM WOULD NOT BE RAMPANT. *TR

TL*THE CONTACT OWNS A 1996 MERCURY SABLE WAGON. THE CONTACT STATED THE VEHICLE HAD BEEN PARKED ON SEPT 10,09 AT 3:30, THE NEXT DAY, AT 6:30 PM THE VEHICLE CAUGHT FIRE. THE VEHICLE WAS ENGULFED IN FLAMES. THERE WERE NO INJURIES. THE FIRE DEPARTMENT EXTINGUISHED THE FIRED AND STATED THAT IT WAS AS ELECTRICAL FIRE. A FIRE REPORT IS AVAILABLE IF NEEDED. THE MANUFACTURER WAS NOT NOTIFIED. THE INSURANCE HAS NOT ADVISED THE CONTACT IF THE VEHICLE WAS DESTROYED OR NOT. AN INSURANCE ADJUSTER WILL PROVIDE THE FINDINGS AS SOON AS POSSIBLE. THE FAILURE MILEAGE WAS 140,000. UPDATED 10/20/09 *CN THE CONSUMER STATED THE TRANSMISSION WAS REPLACED TWICE. UPDATED 10/23/09.*JB

SUDDEN ACCELERATION. INCIDENT OCCURRED IN MY HOME DRIVEWAY. CAR LURCHED FORWARD INTO MY HOUSE, DAMAGING THE RIGHT SIDE OF MY CAR AND LEFT SIDE OF THE GARAGE. *TR

TL* THE CONTACT OWNS A 2008 MERCURY SABLE. THE CONTACT STATED THAT WHILE DRIVING AT AN UNKNOWN SPEED,THE CONSUMERS WIFE CRASHED INTO A PARKED VEHICLE. THE AIR BAGS FAILED TO DEPLOY. SHE SUSTAINED INJURIES TO HER CHEST AND FACE. THE VEHICLE WAS TOWED TO A LOCAL REPAIR SHOP FOR FURTHER INSPECTION, NO CONCLUSION HAS BEEN MADE REGARDING THE AIR BAG FAILURE. THE CONTACT IS IN THE PROCESS OF NOTIFYING THE MANUFACTURER. A POLICE REPORT WAS FILED. THE FAILURE MILEAGE WAS UNKNOWN. UPDATED 10/13/09. *LJ UPDATED 10/15/09.*JB

I HAVE A 2003 MERCURY GRAND MARQUIS THAT HAS A PROBLEM WITH THE HEADLIGHTS GOING OUT. I HAVE RESEARCHED THIS ON THE INTERNET AND FIND THAT THERE ARE MANY MORE COMPLAINTS THE SAME AS MINE. A RECALL SHOULD BE ISSUED AND FORD MOTOR COMPANY SHOULD REPLACE THE LIGHTING MODULE ON THESE VEHICLES. IT IS A SAFETY ISSUE SINCE IT HAS HAPPENED TWO DIFFERENT TIMES IN THE PAST MONTH. BOTH TIMES WERE NOT ON THE INTERSTATE OR TURNPIKE WHICH WE OFTEN TRAVEL. ACTION SHOULD BE TAKEN TO CORRECT THIS PROBLEM. *TR

I BEGAN SMELLING SMOKE WHILE DRIVING 1994 GRAND MARQUIS. AFTER APPROX. 30 SECONDS OF SMELLING SMOKE, FLAMES AND SMOKE CAME OUT OF REAR LEFT OF HOOD. BRAKES DID NOT WORK. CAR COASTED INTO AN INTERSECTION AND STOPPED. I IMMEDIATELY EXITED THE CAR, CALLED 911 AND WAITED FOR FIRE DEPARTMENT TO RESPOND. THE ENGINE COMPARTMENT WAS TOTALLY ENGULFED IN FLAMES. FIRE DEPARTMENT WAS ABLE TO PUT FIRE OUT. ENTIRE ENGINE COMPARTMENT WAS BURNED EXTENSIVELY, MOSTLY ON LEFT SIDE. LEFT FRONT TIRE WAS BURNED AND DEFLATED. FIRE APPEARS TO HAVE STARTED UNDER MASTER BRAKE CYLINDER. *TR