MERCURY Complaints
View complaints related to MERCURY. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2000 MERCURY COUGAR- MAN, WV
THE LIGHTS ON THE INTERIOR AND EXTERIOR OF MY CAR HAVE BEEN FLICKERING SINCE I PURCHASED THE CAR FROM AN INDIVIDUAL A FEW YEARS AGO. LAST WEEK I SMELLED BURNING WIRES WHILE DRIVING AND ME AND MY HUSBAND PULLED OFF THE ROAD AND HE INVESTIGATED THE PROBLEM AS TO WHERE THE SMELL WAS COMING FROM. HE NOTICED THE BATTERY CABLES WERE HOT AND MELTED INSULATION ON THEM AT THE BATTERY POSTS. NOW INSTEAD OF A FLICKERING ALTERNATOR LIGHT,HEADLIGHTS,AND DASH LIGHTS, I HAVE AN ALTERNATOR LIGHT THAT STAYS ON AND EVERYTHING ELSE IS STILL FLICKERING. WE TOOK THE CAR TO A MECHANIC BECAUSE THE CAR QUIT RUNNING,APPARENTLY BECAUSE THE BATTERY WENT DEAD. THEY REPLACED THE BATTERY AND THE ALTERNATOR WHICH COST ME 320.00. I STILL HAVE FLICKERING LIGHTS AND THE ALTERNATOR LIGHT IS STILL ON. I TOOK IT TO HAVE THE ALTERNATOR CHECKED EVEN THOUGH IT WAS BRAND NEW,JUST TO BE SURE AND WAS TOLD THAT THERE WAS A WIRING PROBLEM,THAT THE CHARGE FROM THE ALTERNATOR WAS NOT GETTING BACK TO THE BATTERY. ALL FUSES WERE CHECKED AND TO MY UNDERSTANDING MY CAR IS NOT INVOLVED IN ANY RECALLS ACCORDING TO THE VIN I FURNISHED FORD. I WANT THIS FIXED ,AND I SEE ON ALL THE RESEARCH I HAVE DONE CHECKING THE WEB FOR SIMILAR PROBLEMS,THAT I AM NOT THE ONLY MERCURY COUGAR OWNER OF THIS YEAR MODEL THAT CAN'T SEEM TO GET ANY HELP WITH AN APPARENT SAFETY ISSUE. ALSO I HAVE A SUNROOF THAT HAS TO BE TAPED DOWN TO KEEP IT FROM BLOWING OUT OF THE CAR AND LEAKS WHEN IT RAINS IF IT DOESN'T HAVE TAPE ON THE SEAMS. *TR
Source: NHTSA WEB SITE -
1993 MERCURY GRAND MARQUIS- LEXINGTON, SC
1993 GRAND MARQUIS CAUGHT FIRE IN THE MIDDLE OF THE NIGHT IN MY DRIVEWAY, TOTAL LOSS. *TR
Source: NHTSA WEB SITE -
2008 MERCURY MARINER- WYANDOTTE, MI
ON JULY 5, 2009 WHILE DRIVING MY MERCURY MARINER THE PASSENGER SIDE REAR TIRE WENT FLAT. CAUSE WAS A BAD VALVE STEM; ON SEPTEMBER 4, 2009 I HAD THE SAME PROBLEM WITH THE DRIVER SIDE REAR TIRE. THE AUTO TECH AT WALL MART SHOWED ME THE VALVE STEM WAS DRY ROTTED AND HAD TO BE REPLACED. I ALSO HAD HIM REPLACE BOTH VALVE STEMS ON THE FRONT TIRES, WHICH ALSO SHOWED SIGNS OF DRY ROT. *TR
Source: NHTSA WEB SITE -
1998 MERCURY SABLE- WHARTHON , NJ
TL*THE CONTACT OWNS 1998 MERCURY SABLE. SEVERAL MECHANICS STATED THAT THE REAR SUSPENSION AND THE REAR COIL SPRINGS FAILED. THE DEALER STATED THAT THE REAR COIL SPRING CORRODED AND WAS RELATED TO A MANUFACTURERS RECALL; HOWEVER, THE VIN WAS NOT A PART OF THE RECALL. THE VEHICLE HAS NOT BEEN REPAIRED. THE CURRENT AND THE FAILURE MILEAGES WERE 80,000. UPDATED 10/21/09 *BF THE CONSUMER WAS ALSO INFORMED THE FRONT COIL SPRINGS WERE DEFECTIVE AS WELL. UPDATED 10/23/09*JB
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2008 MERCURY MARINER- WEST ALLIS, WI
TL*THE CONTACT OWNS A 2008 MERCURY MARINER. THE VEHICLE WAS PARKED WHEN THE CONTACT OBSERVED THAT THERE WAS FLUID LEAKING UNDER THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR INSPECTION WHO STATED THAT THE FAILURE WAS CONTRIBUTED TO THE AIR CONDITIONER TRANSMISSION COOLER ASSEMBLY UNIT. THE ESTIMATED REPAIR COST WAS $800.00 . THE VEHICLE HAS NOT BEEN REPAIRED. THE CONTACT HAD CONCERNS OF THE SAFETY RISK. THE FAILURE MILEAGE WAS 42,000 AND THE CURRENT MILEAGE WAS 43,000. THE SYSTEM DID NOT RECOGNIZE THE VIN.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
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2005 MERCURY SABLE- HOUSTON, TX
TL*THE CONTACT OWNS A 2005 MERCURY SABLE. THE CONTACT STATES THAT WHILE DRIVING APPROXIMATELY BETWEEN 45-50 MPH ON NORMAL ROAD CONDITIONS. THE VEHICLE BEGAN TO SHAKE AND VIBRATE EXCESSIVELY. THE FAILURES OCCURRED THE FOLLOWING DAY AND THE CHECK ENGINE WARNING LIGHT INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL. THE FAILURES OCCURRED WITHOUT WARNING. THE WARNING INDICATOR ILLUMINATED UNTIL THE ENGINE WAS TURNED OFF. THE CONTACT WAS IN THE PROCESS OF TAKING THE VEHICLE TO AN AUTHORIZED DEALER FOR INSPECTION. THE FAILURE AND CURRENT MILEAGES WERE 73,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2004 MERCURY MONTEREY- CINCINNATI, OH
I WAS DRIVING MY 2004 MERCURY MONTEREY VAN ON A RESIDENTIAL STREET WHEN I LOST ALL POWER. THE ENGINE REVVED UP BUT THERE WAS NO POWER. I COASTED TO THE CURB AND HAD THE VAN TOWED. IT WAS IN THE SHOP FOR TEN DAYS. THE TORQUE CONVERTER HAD TO BE REPLACED. *TR
Source: NHTSA WEB SITE -
2002 MERCURY SABLE- BELVIDERE, IL
THIS IS A RECURRING PROBLEM WITH MY 2002 MERCURY SABLE. WATER LEAKS INTO THE INTERIOR BLOWER MOTOR AND SHORTS IT OUT. I'VE REPLACED THE MOTOR AND SWITCH 3 TIMES EACH OVER THE LAST YEAR AND IT KEEPS HAPPENING. FORD WANTS ABOUT $400 TO REPAIR. I DISCOVERED THAT A LOT OF PEOPLE HAVE THIS PROBLEM WITH THIS MAKE AND MODEL AND THE TAURUS. *TR
Source: NHTSA WEB SITE -
2005 MERCURY MONTEGO- DUMAS, TX
DURING DRIVING SPEED, WHEN I NEED TO SPEED UP TO AVOID BEING HIT ON THE HIGHWAY, THE TRANSMISSION HESITATES THEN SHIFTS SO HARD THAT THE CAR SHAKES. HAPPENS EVERY TIME. *TR
Source: NHTSA WEB SITE -
2003 MERCURY GRAND MARQUIS- WEST MONROE, LA
TL*THE CONTACT OWNS A 2003 MERCURY GRAND MARQUIS. WHILE THE CONTACT WAS EXAMINING HIS VEHICLE HE NOTICED THAT THE RIM ON THE REAR PASSENGER SIDE OF THE VEHICLE WAS CRACKED. THE DEALER INFORMED THE CONTACT THAT THE RIM NEEDED TO BE REPLACED. THE DRIVER NOTICED THAT THE TIRE WOULD NEED AIR ON A CONSISTENT BASIS. THE CURRENT AND FAILURE MILEAGES WERE 70000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE