MERCURY Complaints
View complaints related to MERCURY. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2001 MERCURY SABLE- CAMBY, IN
I HAVE 2001 MERCURY SABLE WITH 84,000 MILES. BOTH REAR SPRINGS BROKE AND HAVE TO HAVE THEM REPLACED. *TR
Source: NHTSA WEB SITE -
2006 MERCURY MILAN- WORSTER, MA
TL*THE CONTACT OWNS A 2006 MERCURY MILAN. WHILE DRIVING 65 MPH, THE FUEL PUMP LIGHT ILLUMINATED ON THE INSTRUMENT PANEL AND THE VEHICLE BEGAN TO LOSE POWER SIMULTANEOUSLY. THE CONTACT PUSHED THE FUEL RESET BUTTON AND THE VEHICLE WAS ABLE TO RESUME NORMAL OPERATION. THE VEHICLE HAS NOT BEEN DIAGNOSED BY THE DEALER. THE CURRENT AND FAILURE MILEAGES WERE 51,000. UPDATED 08/28/09. *LJ IN ORDER TO RESET THE FUEL BUTTON, THE CONSUMER MUST TURN THE VEHICLE OFF, THEN HIT RESET. UPDATED 09/03/09. *JB
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2003 MERCURY SABLE- CLOVIS, NM
TL*THE CONTACT OWNS A 2003 MERCURY SABLE. THE CONTACT EXPERIENCED ISSUES WITH SHIFTING THE GEAR SHIFT INTO THE APPROPRIATE GEARS. HE COULD NOT MOVE THE GEAR SHIFT AT ALL, EVEN WHEN THE BRAKE PEDAL WAS DEPRESSED. HE ALSO NOTICED THAT THE BRAKE LIGHTS WERE INOPERABLE WHEN THE BRAKE PEDAL WAS DEPRESSED. THE GEAR SHIFT WOULD NOT BUDGE FROM THE PARK POSITION. THE VIN WAS EXCLUDED FROM NHTSA CAMPAIGN ID NUMBER 04V106000. THE VEHICLE HAS NOT BEEN REPAIRED. THE CURRENT AND FAILURE MILEAGES WERE LESS THAN 157,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
1995 MERCURY TRACER- BERKLEY , MI
TL*THE CONTACT OWNS A 1995 MERCURY TRACER. WHILE DRIVING APPROXIMATELY 30 MPH, THE VEHICLE SUDDENLY HESITATED AND LOST ENGINE POWER WITHOUT WARNING. THE DRIVER PULLED OVER AT A SERVICE STATION AND INSPECTED UNDERNEATH THE HOOD. HE DETECTED THAT THE TIMING BELT FAILED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING AND THEY REPLACED THE WATER PUMP AND SERPENTINE BELT. IN ADDITION, THE NUMBER FOUR PISTON EXPLODED WITHIN THE ENGINE COMPARTMENT. THE VEHICLE IS CURRENTLY INOPERABLE AND HAS NOT BEEN REPAIRED. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 61,607 AND CURRENT MILEAGE WAS 135,722.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2005 MERCURY MOUNTAINEER- BRADENTON, FL
TL*THE CONTACT OWNS A 2005 MERCURY MOUNTAINEER. WHILE EXAMINING THE VEHICLE, THE CONTACT NOTICED A CRACK EXTENDING FROM THE BOTTOM OF THE REAR GLASS TO THE BOTTOM OF THE VEHICLE. THE VEHICLE HAS NOT BEEN DIAGNOSED BY THE DEALER. THE CURRENT AND FAILURE MILEAGES WERE 31,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
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2004 MERCURY GRAND MARQUIS- WEST SENECA, NY
TL*THE CONTACT OWNS A 2004 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT THE HEADLIGHTS SUDDENLY STOPPED WORKING. IN ADDITION, THE TURN SIGNALS AND BRIGHT HEADLIGHTS WOULD ONLY ILLUMINATE WHENEVER THE SWITCH WAS HELD. AS SOON AS THE SWITCH WAS RELEASED, THE LIGHTS WOULD DIM AGAIN. IN ORDER TO DRIVE AT NIGHT, THE CONTACT WOULD HAVE TO HOLD THE SWITCH AT ALL TIMES. THE FAILURE HAS OCCURRED ON THREE OCCASIONS. USUALLY, THE HEADLIGHTS WORK NORMALLY WHEN THE VEHICLE IS PARKED OVERNIGHT. THE CONTACT SCHEDULED AN APPOINTMENT WITH THE DEALER, BUT THEY HAVE NOT YET INSPECTED THE VEHICLE. HE BELIEVES THAT THIS IS A MANUFACTURER DEFECT. THE FAILURE MILEAGE WAS 80,000 AND CURRENT MILEAGE WAS 83,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2003 MERCURY GRAND MARQUIS- TALLADEGA, AL
I HAVE A 2003 MERCURY GRAND MARQUIS, HAVE A METAL TO METAL SOUND IN THE FRONT END, HAVE CARRIED TO SHOP TO HAVE IT GREASED, NO GREASE FITTINGS AND NO PLACE TO INSTALL ANY. TOLD NOTHING TO WORRY ABOUT, REPLACEMENT PARTS HAVE A GREASE FITTING????? *TR
Source: NHTSA WEB SITE -
2004 MERCURY GRAND MARQUIS- MIDDLETOWN, DE
LIGHT CONTROLER SHUTS LIGHTS OFF AT NIGHT WHILE DRIVING. THE ONLY WAY TO GET LIGHTS TO DRIVE WITH IS TO HOLD DIRCETIONAL SIGNIAL HANDEL UP WITH ONE HAND AND DRIVE WITH THE OTHER. *TR
Source: NHTSA WEB SITE -
2000 MERCURY SABLE- CLARKSDALE, MA
TL*THE CONTACT OWNS A 2000 MERCURY SABLE. THE CONTACT STATED THAT THE SEAT BELT IN HIS VEHICLE LOCKS UP AND WILL NOT PULL OUT. HE PURCHASED ANOTHER SEAT BELT ASSEMBLY RETRACTOR AND HAD IT REPLACED BY A MECHANIC, BUT THE FAILURE IS RECURRING. THE FORD MANUFACTURER STATED THAT THERE WERE NO RECALLS REGARDING THE SEAT BELT RETRACTOR. THE FAILURE MILEAGE WAS 154,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2003 MERCURY MOUNTAINEER- MINNEAPOLIS, MN
ON THE TAILGATE OF THE MOUNTAINEER, DUE TO HEAT/COLD A CRACK STARTED FROM THE WINDSHIELD AND WENT DOWN PAST THE "MERCURY" EMBLEM DOWN TO THE NEXT PANEL. *TR
Source: NHTSA WEB SITE