MERCURY Complaints

View complaints related to MERCURY. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2010 MERCURY MILAN
    - TERRE HILL, PA

    FOR THE THIRD TIME IN 3 YEARS THE POWER STEERING WENT OUT IN MY 2010 MERCURY MILAN. FORD STILL DOESN'T WANT TO ISSUE A RECALL ON IT AND GIVING THE 'UNFORTUNATELY YOU WILL HAVE TO PAY FOR THE REPAIR OUT OF POCKET, BUT KEEP YOUR RECEIPT IN CASE A RECALL IS ISSUED' SPEECH. IT IS UNACCEPTABLE TO CONTINUE TO HAVE THIS ISSUE. IT BECOMES REALLY UNSAFE WHILE DRIVING AND HAVING YOUR POWER STEERING GO OUT. STEERING BECOMES VIRTUALLY IMPOSSIBLE. NOT EVERYONE CAN AFFORD A $1,500-$2,000 CAR REPAIR EVERY YEAR. HAD I KNOW THIS WAS GOING TO CONTINUE TO HAPPEN AFTER GETTING IT REPAIRED THE FIRST TIME I WOULD'VE SAVED MONEY AND GOTTEN RID OF IT.

    Source: NHTSA WEB SITE
  • 2010 MERCURY MARINER
    - ROCHESTER HILLS, MI

    IN MOTION ON A STREET A POWER STEERING ASSIST FAULT WARNING CAME ON, SHORTLY AFTER LOST POWER STEERING. INFORMED BY FORD IT WAS FIXED AFTER RECALL ON SEP 22ND 2014, AND IS NO LONGER VALID OR COVERED? SAME PROBLEM HAPPENING AGAIN AS THE FIRST RECALL

    Source: NHTSA WEB SITE
  • 2004 MERCURY GRAND MARQUIS
    - ENGLEWOOD, NJ

    TL* THE CONTACT OWNS A 2004 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT WHILE THE VEHICLE WAS BEING DRIVEN THE FRONT HEADLAMPS, REAR TAILLAMPS, TURN SIGNALS AND DASHBOARD LIGHTS BECAME INOPERABLE. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE DEALER VERA CHADDY (1240 BLOOMFIELD, FAIRFIELD NJ) AND THE MANUFACTURER WAS NOTIFIED OF THE FAILURE BUT NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 147,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2008 MERCURY MARINER
    - UTAWVILLE, SC

    TL* THE CONTACT OWNED A 2008 MERCURY MARINER. WHILE DRIVING THE POWER STEERING ASSIST SUDDENLY FAILED AND THE STEERING BECAME DIFFICULT TO TURN. THE CAUSE OF THE FAILURE WAS NOT DETERMINED THE CONTACT WAS UNABLE TO DRIVE THE VEHICLE SAFELY. THE CONTACT STATED THAT THE WHILE DRIVING APPROXIMATELY 60 MPH THE 'POWER STEERING ASSIST FAILURE' MESSAGE SUDDENLY OCCURRED AND THE STEERING WHEEL BECAME VERY DIFFICULT TO TURN IN EITHER DIRECTION. THE MANUFACTURER AND LOCAL DEALER WAS NOT NOTIFIED. THE VIN WAS NOT INCLUDED IN THE NHTSA CAMPAIGN NUMBER: 14V284000(STEERING). THE CONTACT STATED THAT THE VEHICLE HAD EXPERIENCED THE SAME FAILURE LISTED IN THE RECALL. THE FAILURE MILEAGE WAS 215,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2010 MERCURY MILAN
    - CALEDONIA, MI

    EXTENDED BRAKE PEDAL TRAVEL SEVERAL TIMES ALMOST CAUSING ACCIDENT; PREVIOUSLY REPORTED UNDER 11151367. MY VIN SHOULD BE INCLUDED IN RECALL 19S54 AND VERY SURPRISED IT WAS NOT INCLUDED - I AM SCARED TO DRIVE MY CAR UNTIL CORRECTED - PLEASE ADVISE - THANK YOU

    Source: NHTSA WEB SITE
  • 2008 MERCURY MILAN
    - WAXHAW, NC

    MY ABS LIGHT HAS BEEN ON EVER SINCE I HAD TO SLAM ON MY BRAKES. BOTH OF MY FRONT TIRES LOCKED UP ALMOST CAUSING ME TO REAR-END SOMEONE ON THE HIGHWAY. THE PEDAL FELT WEIRD BUT IT COULD STILL STOP. MY ABS LIGHT IS STILL ON.

    Source: NHTSA WEB SITE
  • 2010 MERCURY MARINER
    - SUFFIELD, CT

    WHEN FILLING GAS TANK YESTERDAY ONCE FULL GAS LEAKED FROM UNDER THE WHEEL WELL ONTO THE TIRES. THE CAR WAS PARKED AT A GAS STATION. I WAS ASKED TO MOVE THE CAR AWAY FROM THE PUMP BY THE GAS ATTENDANT.

    Source: NHTSA WEB SITE
  • 2010 MERCURY MARINER
    - COEUR D'ALENE, ID

    I WAS DRIVING DOWN THE STREET AT ABOUT 30 MILES AN HOUR AND ALL OF A SUDDEN THE CAR LOST POWER AND I FELT LIKE I WAS IN LOW GEAR. THE POWER SURGED CAUSING THE CAR TO BUCK AND STALL, I WAS ON A CITY STREET

    Source: NHTSA WEB SITE
  • 2007 MERCURY MILAN
    - NORTH LITTLE ROCK, AR

    THE BREAKS WHEN STOPPING THE CAR CONTINUE TO GO FORD WARD AND SOMETIMES WHEN STOP YOU CAN FEEL AIR PUSHING DOWN LIKE IT DOSES WANT TO STOP.

    Source: NHTSA WEB SITE
  • 2005 MERCURY MONTEREY
    - PALCERVILLE, CA

    TL* THE CONTACT OWNS A 2005 MERCURY MONTEREY. THE CONTACT STATED THAT WHILE SLOWING DOWN THE VEHICLE WOULD NOT ACCELERATE WHEN PRESSING THE ACCELERATOR PEDAL AND WHILE SWITCHING GEARS THE VEHICLE WOULD LUNGE FORWARD. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER AND THE LOCAL DEALER FORSOM LAKE FORD (12755 FOLSOM BLVD, FORSOM LAKE CA.) WAS NOTIFIED OF THE FAILURE BUT NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 124,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE