MERCURY Complaints

TL*THE CONTACT OWNS A 2004 MERCURY GRAND MARQUIS. WHILE DRIVING 50 MPH, THE CONTACT SMELLED A BURNING ODOR AND NOTICED SMOKE COMING FROM THE LIGHTING CONTROL MODULE. HE PULLED THE VEHICLE OVER AND OPENED THE HOOD. THE HORN BEGAN TO SOUND, SO HE DISCONNECTED THE BATTERY. THE FIRE DEPARTMENT ARRIVED AND A REPORT WAS FILED. THE CONTACT WAS INFORMED THAT THE FAILURE WAS DUE TO AN ELECTRICAL ISSUE. THE VEHICLE WAS TOWED TO A REPAIR SHOP AND THE LIGHTING CONTROL MODULE BOX WAS REPAIRED. THE DEALER STATED THAT THEY WERE UNAWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGES WERE 79,000.

I OWN A 2002 MERCURY MOUNTAINEER. THE TAILGATE DEVELOPED A CRACK BETWEEN THE EMBLEM AND THE REAR GLASS LIFT. SINCE THIS CRACK HAS DEVELOPED, THE DOOR AJAR LIGHT HAS STAYED ON CONSISTENTLY, CAUSING THE INTERIOR LIGHT TO STAY ON, DRAINING THE BATTERY, WHICH HAD TO BE REPLACED. I HAVE NOTICED THE SAME CRACK IN ALMOST EVERY FORD EXPLORER THAT I SEE. I HAVE NOT YET ATTEMPTED A REPAIR BECAUSE I DON'T FEEL I SHOULD HAVE TO PAY OUT OF POCKET FOR AN OBVIOUS MANUFACTURING DEFECT. *TR

THE PAINT ON MY 2005 MERCURY GRAND MARQUIS STARTED PEELING OFF IN FEBRUARY 2009, FIRST APPEARING ON THE ROOF, THEN THE HOOD, AND AROUND THE WINDOWS. DEALER STATES OUT OF WARRANTY, NO COVERAGE, BUT THIS IS CLEARLY A PAINT DEFECT, AS STATED BY A LOCAL BODY SHOP. IN ORDER TO REPAIR, PAINT HAS TO BE GRINDED DOWN TO BARE METAL AS PAINT PRIMER DID NOT BOND WITH METAL PROPERLY. COST TO REPAINT CAR IS ESTIMATED AT $3,000. *TR

I HAVE AN 2002 MERCURY MOUNTAINEER HAD THE TRANSMISSION REBUILT 6 MONTHS AGO BEEN BACK TO THE TRANSMISSION SHOP 7 TIMES ...THREE TIMES FOR A SYNLAN PACK??OR SO THAT'S WHAT HE (THE MECHANIC) HAS TOLD ME . *TR

2004 MERCURY MARQUIS. AFTER 2-3 HOURS OF DRIVING WITH THE HEADLIGHTS ON, THEY WILL GO OUT. ALL OTHER LIGHTS CONTINUE TO WORK PROPERLY. THIS IS A VERY DANGEROUS SITUATION. I STOPPED THE CAR AND CONTINUED WITH MY TRIP DURING THE DAYLIGHT. I BELIEVE THIS IS A PROBLEM WITH THE LIGHTING CONTROL MODULE AND IS A COMMON PROBLEM. *TR

I OWN A 2008 MERCURY MILAN WHICH CAME FROM THE FACTORY WITH MICHELIN P225/50/R17 V93 M&S RADIAL TIRES ON IT. I DISCOVERED A BUBBLE IN THE SIDEWALL OF THE TIRE AND HAD TO THROW THE TIRE AWAY WITH ONLY 8700 MILES ON IT. I CONTACTED MICHELIN AND INQUIRED ABOUT THESE "50" SERIES SIDEWALL CONFIGURATION TIRES HAVING THIS PROBLEM AS TOLD TO ME BY MY TIRE DEALER. THEY AGREED WITH THEIR DEALER THAT THESE TIRES CAN'T TAKE POTHOLES AND WOULD BUBBLE ON THE SIDEWALL AND COULD BLOWOUT AT HIGHWAY SPEEDS!! THEY SAID THEY HAVE NO CONTROL WHERE THE CAR MANUFACTURERS SELL THEIR CARS WITH THESE TYPE OF TIRES INSTALLED ON THEM. THIS PROBLEM EXISTS ON ALL "50" SIDEWALL CONFIGURATION TIRES SOLD BY ALL TIRE MANUFACTURERS. I LIVE IN NEW JERSEY, THE POTHOLE CAPITOL OF THE USA! THESE TIRES ARE DANGEROUS, IF A BUBBLE APPEARS ON THE INNER SIDEWALL WHERE IT CAN'T BE SEEN AND REPLACED, IT COULD BLOWOUT AT HIGH SPEED. I HAVE RECEIVED A COURTESY REIMBURSEMENT OF 50% FROM MICHELIN. I HAVE ALSO BEEN TOLD THAT I CANNOT CHANGE THESE TIRES AND HAVE A "55" SIDEWALL CONFIGURATION TIRE INSTALLED BECAUSE THE FACTORY ABS AND TIRE PRESSURE SENSORS WILL MALFUNCTION!!! I HAVE SENT A LETTER TO FORD/MERCURY ENGINEERING DIVISION TO REQUEST THEIR HELP IN SOLVING THE PROBLEM OF THESE SENSORS MALFUNCTIONING UPON REPLACING THESE "50" SIDEWALL TIRES WITH "55"S AS OF THIS WRITING, I HAVE NOT RECEIVED A REPLY. I HAVE BEEN DOING BUSINESS WITH THIS TIRE/REPAIR FACILITY FOR 40 YEARS AND THEY ARE FULLY AWARE OF THIS PROBLEM EXISTING WITH ALL MANUFACTURERS "50" SIDEWALL CONFIGURATION, AND I TRUST THEM. I BELIEVE THESE TIRES SHOULD BE OFFERED AS AN OPTION ONLY IN THE NORTHEAST WITH A WARNING ABOUT THE POTHOLE DAMAGE. THEY WERE STANDARD EQUIPMENT ON MY MILAN...A 149 MILE PER HOUR TIRE ON A 4 CYLINDER SEDAN!!!! I WANT THE CAR MANUFACTURERS TO DO WHATEVER IS NECESSARY AT THEIR EXPENSE TO CORRECT THE SENSOR MALFUNCTIONS IF THIS "50" TIRE IS REPLACED WITH ONE OF A HIGHER SIDEWALL. *TR

2-18-09: 2005 MERCURY MARINER--LOCKED ENGINE: MESSAGE: CHECK EMISSION SYSTEM. TAKEN TO SHOP. TOOK 10 DAYS TO REPAIR, DROVE VEHICLE 3 DAYS AND SAME THING HAPPENED. 3-5-09: VEHICLE AGAIN LOCKED UP AND TAKEN TO SHOP BY WRECKER FOR REPAIR. 2 WEEKS LATER CAR STILL NOT FIXED. TOLD BY FORD IN DETROIT: BACKLOG/PARTS SUPPLIER OUT OF BUSINESS. WILL NOT LOAN A ME A VEHICLE, CAN DO NOTHING TO HELP ME. WAIT 3 MONTHS FOR PART. *TR

I DON'T UNDERSTAND WHAT IT IS THE CAR SHUTS OFF AT RANDOM I'VE REPLACED THE BRAIN NO LUCK OH WELL THE PROBLEM IS THE CAR SHUTS OFF AT RANDOM SITTING DRIVING 1-100 MILES AN HOUR OH YEAH I GOT PULLED OVER FOR DOING 85 CAR SHUT OFF AT THAT SPEED BUT THAT'S NOT ALL SHUTS OFF COLD WARM 1 MIN 10 MIN DOESN'T MATTER WHEN EVER IT FEELS THE NEED IT DOES IT IM SO AFRAID OF THE CAR I WANT TO GIVE IT BACK TO FORD SO IT CAN KILL THEM I WILL NO LONGER EVEN TOUCH THIS VEHICLE I WANT SOME ONE TO TAKE IT AWAY ITS BEEN SITTING FOR ALMOST 6 MONTHS I HAVE NO IDEA THE PARTICULAR DATE BUT LIKE I SAID IM AFRAID OF THE VEHICLE... *TR

WHEN REPLACING WHEEL BEARINGS (ANOTHER INFAMOUS FORD DEFECT ON THESE VEHICLES), NOTICED BOTH REAR COIL SPRINGS BROKEN IN MULTIPLE PLACES AT TOP OF SPRING, WHERE COILS DUG INTO EACH OTHER AND CREATED A STRESS RISER. THIS CAN EVENTUALLY CAUSE A LOSS OF VEHICLE CONTROL. *TR

UPPER REAR LIFT GATE BELOW THE REAR GLASS WINDOW WAS FOUND WITH SEVERAL CRACKS ON A COLD WINTER MORNING. NO RECENT IMPACTS OTHER THAN NORMAL REAR HATCH CLOSINGS. HAVE NOTICED MANY OTHER SIMILAR MAKE/MODELS OF FORD/MERCURY WITH THE SAME DAMAGE IN EXACT SAME LOCATION. *TR