MERCURY Complaints

THE BEARING ON THE DRIVE LINE OF MY 2007 MILAN IS BAD AND THE CAR HAS ABOUT 29000 MILES. IT HAS BEEN OVER A MONTH SINCE I TOOK THE CAR TO A FORD DEALER TO GET FIXED. THE DEALER CAN'T GET THE REPLACEMENT PART FROM FORD. *TR

LEFT FRONT TIRE ON MY 2007 MERCURY GRAND MARQUIS LS BLEW OUT WHILE DOING APPROXIMATELY 55 MPH ON HIGHWAY 85. I SLOWED DOWN UNTIL I COULD PULL OFF THE ROAD ONTO THE SHOULDER. AT THE SAME TIME I FOUND THAT THE RIGHT REAR TIRE WAS VERY LOW.I INSTALLED THE DONUT SPARE ON THE LEFT FRONT AND PUMPED UP THE RIGHT REAR TIRE AND SLOWLY DROVE TO THE NEAREST GAS STATION TO INFLATE BOTH TIRES TO PROPER PRESSURE. I THEN WENT HOME. THE NEXT DAY I WENT TO MY MERCURY DEALER, THEY INSPECTED THE BLOWN OUT TIRE AND TOLD ME THAT I WAS DRIVING ON AN IMPROPERLY INFLATED TIRE AND FORD MOTORS WOULD NOT DO ANYTHING FOR ME ,BUT THEY OFFERED TO SELL ME A NEW TIRE AND MOUNT IT AT NO CHARGE. I LEFT THE DEALERSHIP AND WENT TO A TIRE DEALER THAT I HAVE USED ON OTHER OCCASIONS FOR TIRES FOR OTHER CARS,WHEN HE WENT TO REMOVE THE BLOWN TIRE FROM THE RIM HE FOUND THAT THE VALVE STEM WAS CRACKED AND COULD HAVE BEEN THE CAUSE OF THE TIRE FAILURE,I TOLD HIM ABOUT THE LOW PRESSURE IN THE RIGHT REAR TIRE HE PRESSED THE VALVE STEM SLIGHTLY SIDE WAYS AND THE AIR LEAKED OUT, HE DID THE SAME TO THE OTHER 2 TIRES AND THEY SEEMED OK. HE REMOVED THE RIGHT REAR TIRE IT SHOWS SEVERAL WORN SPOTS INSIDE AND HE RECOMMENDS CHANGING IT ALSO. HE TOLD ME THEIR IS A RECALL ON SOME VALVE STEMS,AND WE CHECKED OUT INFO ON GOOGLE AND FOUND THAT MY CAR HAS THE DILL-ACP TR-414 TIRE VALVES, HE REPLACED BOTH TIRE AND ALL 4 VALVE STEMS. I WENT TO MY DEALER THE OWNER AND TIRE EXPERT SAID THEY KNEW NOTHING ABOUT ANY VALVE STEM PROBLEMS. I GAVE THE OWNER THE GOOGLE PRINT OUT HE SAID HE WOULD CHECK WITH FORD AND LET ME KNOW. THAT WAS FRIDAY 27 FEB 09. TODAY IS MONDAY MAR 2 09. *TR

PULLING BACKWARDS OUT OF THE DRIVEWAY A SUDDEN BANG OCCURRED AND THE FRONT LEFT END OF MY VEHICLE DROPPED. I PUT THE VEHICLE IN PARK AND CHECKED THE FRONT LEFT TIRE AND IT WAS COMPLETELY FLAT AND THE BOTTOM OF THE VEHICLE WAS NEARLY TOUCHING THE DRIVEWAY. I JACKED IT UP AND TOOK OFF THE TIRE AND THE 1ST COIL OF THE SPRING WAS SHEARED OFF AND TORE THE INSIDE SIDEWALL TREAD WITH 8" LENGTH TEAR. I ALSO NOTICED THAT THE SWAY BAR LINK WAS DESTROYED. *TR

HEADLIGHTS WOULD NOT STAY ON--WOULD GO OUT UNEXPECTEDLY WHEN DRIVING. NEEDED TO HOLD BRIGHT LIGHTS ON TO HAVE ANY HEADLIGHTS. *TR

02 MERCURY SABLE HAS BROKEN REAR SPRING THAT CAUSED THE TIRE TO EXPLODE. IT IS GOING TO COST $450.00 TO HAVE REPAIRED PLUS A NEW TIRE. AFTER READING NUMEROUS OTHER COMPLAINTS ABOUT THE SAME, I AM AFRAID THIS MAY ALSO HAPPEN ON THE FRONT END. THE CARE ONLY HAS 70,000 MILES AND THERE IS NO SIGN ON RUST. *TR

1999 MERCURY VILLAGER ESTATE MINI-VAN. PURCHASED NEW IN 1999. OWNED BRIEFLY WHEN GAS PEDAL STUCK, BUT IF KICKED DOWN ON RELEASED. OF COURSE, THE VEHICLE WOULD JUMP FORWARD FROM THE HARD KICK ON THE ACCELERATOR. THE PROBLEM WAS CORRECTED BY REPLACING THE THROTTLE BODY...ONLY FOR A SHORT TIME THOUGH. WHEN IT HAPPENED AGAIN AFTER THE MANUFACTURER'S WARRANTY PERIOD A QUICK 20 MINUTE CLEANING OF THE INSIDE OF THE THROTTLE BODY FIXED THE PROBLEM...AGAIN FOR A WHILE. THIS STICKING OR THE THROTTLE MOST OFTEN CAUSES A DELAY IN THE FORWARD MOTION OF THE VEHICLE; HOWEVER, IT HAS ALSO OCCURRED WHEN I WAS TRYING TO STOP AND IN ORDER NOT TO RUN INTO ANOTHER STOPPED VEHICLE THE IGNITION HAD TO BE TURNED OFF OR PLACED IN NEUTRAL. I THOUGHT OF REPORTING THIS WHEN I SAW ON A MERCURY BLOG PAGE THAT MANY OTHERS HAVE EXPERIENCED THIS SAME PROBLEM. *TR

TL*THE CONTACT OWNS A 2000 MERCURY SABLE. WHILE THE TIRES WERE BEING CHANGED BY A MECHANIC, HE NOTICED THAT THE COIL SPRINGS ON THE REAR DRIVER AND PASSENGER SIDE FAILED. THERE IS A RECALL ON THE SAME YEAR, MAKE, AND MODEL VEHICLES, BUT IT PERTAINED TO THE FRONT TIRES. THE CONTACT WAS INFORMED NOT TO DRIVE THE VEHICLE. HE FEELS THAT THE VEHICLE IS UNSAFE BECAUSE THE REAR IS LOWER AND MAKES THE VEHICLE DRIVE UNSTEADILY. THE CURRENT AND FAILURE MILEAGES WERE 60,000. UPDATED 03-27-09 *BF UPDATED 04/01/09. *JB

RECALL ID#8389 (FEB 06, 2001) ELECTRICAL SYSTEM, BATTERY CABLES. 1999 MERCURY COUGAR 2.5L V6 (70263 MILES). JUST PICKED UP CAR AFTER PAYING $3500 IN REPAIRS FOR HEADGASKET, ETC. MECHANIC MENTIONED A BEARING IN THE ALTERNATOR IS GOING AND SHOULD BE REPLACED SOON. THAT WOULD BE THE THIRD ALTERNATOR IN THIS CAR. I AM THE ORIGINAL OWNER, VEHICLE PURCHASED APRIL 17, 2000. ALTERNATOR #1 JAN 15, 2003 (21672 MILES) - COVERED BY WARRANTY (VEHICLE BROKE DOWN ON INTERSTATE). ALTERNATOR #2 CAR AGAIN DIED ON THE INTERSTATE WITH NO WARNING, NO "IDIOT LIGHTS. 09/20/2005 (47,791 MILES). PAID FOR MYSELF. NOW, 2/24/09 (70,263 MILES) NEED ANOTHER NEW ALTERNATOR! HELP!! HOW DO I GET THIS COVERED, I JUST GOT LAID OFF, JUST PAID $3500.00 IN OTHER REPAIRS AND CANNOT BELIEVE I NEED ANOTHER ALTERNATOR! *TR

TL*THE CONTACT OWNS A 1993 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT THE VEHICLE ABNORMALLY LEAKS OIL FROM THE OIL PAN. ROUTINELY, HE MUST HAVE THE OIL PAN TEMPORARILY PATCHED TO PREVENT A TOTAL LOSS OF OIL. HE CALLED VARIOUS DEALERS AND WAS ADVISED THAT THE FAILURE WAS WIDESPREAD AND THE REPAIR WOULD COST BETWEEN $685 TO $1,000. THE VEHICLE HAS NOT BEEN REPAIRED. THE CONTACT CALLED THE MANUFACTURER AND WAS ADVISED TO CALL THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION. THE FAILURE MILEAGE WAS 30,000 AND CURRENT MILEAGE WAS 78,912.

WHEN BACKING MY CAR OUT OF THE GARAGE I HEARD A GRINDING NOISE WHICH SOUNDED LIKE THE FRONT PADS WERE GRINDING ON THE ROTOR....I TRIED TAPPING THE BRAKES TO NO AVAIL..I DROVE ABOUT 1/4 MILE AND THE NOISE WAS CONTINUING...I STOPPED AND NOTICED THE TIRE WAS GOING FLAT...I CHGD THE TIRE AND PUT ON MY DONUT SPARE AND DROVE TO WORK ABOUT 4-5 MILES...AT LUNCHTIME I DROVE TO MY TIRE DEALER AND WAS GOING TO HAVE THE FLAT FIXED...WHEN THEY TOOK MY DONUT OFF THEY INFORMED ME MY LEFT-FRONT COIL SPRING BROKE AND HAD PUNCTURED MY TIRE....THEY SAID TO LEAVE DONUT ON UNTIL I COULD GET BROKEN SPRING BROKE..THEY ALSO SAID TO CALL MY MERCURY DEALER BECAUSE THIS WAS SUCH A BIG PROBLEM THERE WAS A RECALL....I CALLED MY DEALER SOUTH HILLS LINC-MER IN SMCMURRAY, PENNA. AND GAVE THEM MY VIN # AND WAS TOLD MY CAR DIDN'T QUALIFY...2002 MERCURY SABLE LS...I THEN MADE AN APPT WITH MY BODY SHOP AND PAID &532.29 FOR NEW SPRINGS/STRUTS FOR THE FRONT END....THEY ALSO TOLD ME MY LEFT REAR SPRING IN PRESENTLY BROKE ALSO.. *TR