MERCURY Complaints

UPON DEPLOYMENT OF DRIVER SIDE AIRBAG IT CAUGHT FIRE AND I HAD TO PUT IT OUT MYSELF. *TR

I CURRENTLY OWN A 2000 MERCURY SABLE WITH 45,000 MILES. I REPLACED THE FRONT COIL SPRINGS AROUND 28-30 THOUSAND MILES BECAUSE OF A BREAKAGE, IN WHICH THE DEALER IS TAKING CARE OF GETTING THOSE REIMBURSED, BECAUSE THERE WAS A RECALL ON THOSE. ON 19 MAY 2008 GOT IN THE CAR TO GO TO SUNDAY BREAKFAST AS I PUT IT IN REVERSE & STARTED BACKING UP HEARD A NOISE, JUST THOUGHT IT WAS THE BREAKS SINCE IT WASN'T DRIVEN FOR A FEW DAYS. GOT ABOUT HALF WAY THERE & SMELLED SOMETHING NASTY WASN'T SURE WHAT IT WAS, GOT TURNED AROUND TO HEAD BACK HOME & POW! THE BACK DRIVERS SIDE REAR TIRE BLOWS OUT. IN CHANGING OUT THE TIRE TO THE SPARE I LOOKED & THE COIL SPRING WAS BROKE & WORE A FINE GROOVE IN THE BACK OF THE TIRE WHICH IS WHAT STUNK & PUNCTURED IT. FINALLY GOT BACK TO THE HOUSE & LOOKED AROUND WHERE THE CAR WAS PARKED & FOUND THE PIECE OF COIL SPRING THAT BROKE OFF WHEN I STARTED BACKING IT UP TO LEAVE. IN LOOKING AT THE BREAK IT WAS CLEAN BUT HAD RUST STREAKS RUNNING INTO THE BREAKAGE AREA. IF THERE WAS A RECALL FOR THE FRONT COIL SPRINGS FOR POSSIBLE BREAKAGE IN WHICH IT DID, WOULD LEAD ME TO THINK THAT THERE IS A DEFECT WITH THE METAL THEY ARE MADE OF IF I REPLACED THE FRONT AT 28-30,000 MILES FOR THE SAME BREAKAGE. NOW, IT HAS 45,000 MILES WHICH IS WELL UNDER WHAT IT SHOULD HAVE FOR THAT YEAR, I HAVE TO REPLACE THE REAR ONES. PLUS, I NOT ONLY HAVE TO REPLACE THE COIL SPRINGS IN THE REAR, BUT ALSO HAVE TO REPLACE A TIRE & GET ANOTHER VEHICLE FOR THE TIME THAT THIS ONE IS DOWN. I WOULD APPRECIATE YOUR ATTENTION TO THIS MATTER. THANK YOU. *TR

TL*THE CONTACT OWNS A 2002 MERCURY MOUNTAINEER. WHILE DRIVING (MPH UNKNOWN) THE VEHICLE WOULD NOT ACCELERATE. THE MECHANIC STATED THAT THE TRANSMISSION BAND BROKE AND WAS THE CAUSE OF THE FAILURE. IN ADDITION, THEY INFORMED HIM OF A TSB REGARDING HIS YEAR, MAKE AND MODEL. THE MANUFACTURER ADVISED THE CONTACT TO TAKE THE VEHICLE TO A FORD DEALER FOR FURTHER ASSISTANCE. THE FAILURE AND CURRENT MILEAGES WERE 60,482.

2004 MERCURY MOUNTAINEER STALLS WHEN CRUISE CONTROL IS USED. OFTENTIMES IT SEEM RELATED TO GOING DOWNHILL OR LOWER RPMS. THIS HAS HAPPENED TO ME ON TWO SEPARATE 2004 MERCURY MOUNTAINEERS. ONE HAD A V-6 AND THE OTHER HAS A V-8. BOTH WERE THE PREMIERE EDITION. *TR

2004 MERCURY MOUNTAINEER STALLS WHEN CRUISE CONTROL IS USED. OFTENTIMES IT SEEM RELATED TO GOING DOWNHILL OR LOWER RPMS. THIS HAS HAPPENED TO ME ON TWO SEPARATE 2004 MERCURY MOUNTAINEERS. ONE HAD A V-6 AND THE OTHER HAS A V-8. BOTH WERE THE PREMIERE EDITION. *TR

TL*THE CONTACT OWNS A 1995 MERCURY GRAND MARQUIS. WHILE DRIVING APPROXIMATELY 15 MPH, THE CONTACT HEARD A LOUD BANGING NOISE AND THE FRONT DRIVER SIDE LOWERED TO THE GROUND. THE VEHICLE WAS TOWED TO HER RESIDENCE. AN INVESTIGATOR FROM HER INSURANCE COMPANY INSPECTED THE VEHICLE AND CONCLUDED THAT THE LOWER BALL JOINTS SEPARATED FROM THE VEHICLE. SHE IS IN THE PROCESS OF HAVING THE VEHICLE REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 76,000.

CONVERTIBLE TOP AND LATCH CLIPS DEFECTIVE. PILLARS BREAK WHILE DRIVING AT MAXIMUM FREEWAY SPEEDS AND RELEASES ROOF, DANGEROUSLY JEOPARDIZING OCCUPANTS AND OTHER DRIVERS. COMES LOOSE WITH LITTLE WIND EXPOSURE. ALSO, BACK WINDOW OF CONVERTIBLE TOP DISTORTS VIEW WHILE TOP IS UP. OBSTRUCTING REAR VIEW FOR DRIVER IS A SAFETY ISSUE IF REAR WINDOW MATERIAL DOES NOT REMAIN CLEAR AND CAUSES A BLIND SENSE OF JUDGMENT. ROLL BAR MISSING FROM AUTO MANUAL SPECS. SAFETY IS CLEARLY PROBLEM HERE. FAULTY DESIGN BY MANUFACTURER. *TR

I HAVE A MERCURY GRAND MARQUIS YEAR 2002. THE HOOD WILL NOT CLOSE. I HAD A 1998 THE HOOD DID THE SAME THING AND THE HOOD FLEW UP ON OUR WAY BACK FROM WYOMING AND ALMOST CAUSED US TO WRECK. IT TWISTED THE HOOD KNOCKED OUT THE INTERIOR LIGHTS, BENT THE TOP OF MY CAR. THANK GOD IT DIDN'T BREAK THE WINDSHIELD. WE HAD THIS FIXED AND IT HAPPENED AGAIN 1 YEAR LATER CRACKING THE WINDSHIELD. I CAN'T BELIEVE I AM THE ONLY GRAND MARQUIS OWNER THIS HAS HAPPENED TO AND WITH 2 DIFFERENT CARS. *TR

FUEL & OIL LINES CAUSE ENGINE FAILURE AND SMOKES WHITE AND BLACK EXHAUST. FUEL PUMP REPLACED 3 TIMES. *TR

JUST FOUND OUT I HAVE TWO BROKEN REAR SPRINGS ON MY 2001 MERCURY SABLE. RESEARCHED THIS AND DISCOVERED THIS IS NOT UNCOMMON DUE TO POOR DESIGN BY FORD. A PRIOR RECALL COVERED THE FRONT SPRINGS, BUT NOT THE REAR. NOT FAIR TO CONSUMER, SPRINGS SHOULD NOT BREAK FROM NORMAL DRIVING. I HAVE HAD THIS VEHICLE FOR ALMOST 7 YEARS, ONLY 65,000 MILES. THIS COULD CAUSE ACCIDENTS, IF IT HASN'T ALREADY. FORD SHOULD ISSUE RECALL TO FIX THIS LIKE THEY DID ON THE FRONT SPRINGS. *TR