MERCURY Complaints

View complaints related to MERCURY. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2008 MERCURY MILAN
    - STILLWATER, MN

    BRAKE HYDRALIC WARNING LIGHT COMES ON '- THERE IS A BRAKE RECALL ON MY CAR. DEALER SAYS ,WAIT FOR PARTS '' EVEN WITH RED WARNING LIGHT . FORD SAYS WAIT U TIL I GET THE NOTIFICATI0N LETTER . RECALL SAYS '' POTENTIAL CRASH '' ISSUE . SO ' RECALL . HIGHWAY SAFTEY INVESTIGATION ,,, BRAKE DANGER LIGHT ON ===== AND ' NOBODY SAYS '- GO TO DEALER ,,,OR ,,, DO,NOT DRIVE CAR . WOW ...LIGHT CAME ON ,, GOES OFF WHEN DRIVING . CC : MINNESOTA ATTORNEY GENERAL SAFETY OFFICE ...

    Source: NHTSA WEB SITE
  • 2005 MERCURY MONTEGO
    - DESOTO, TX

    THE LINKAGE THAT CONTROLS THE GEAR SHIFT ALLOWED THE CAR TO ROLL WHILE THE CAR WAS SUPPOSED TO HAVE BEEN IN PARK. MOREOVER. THE CAR WAS IN PARK BUT WOULDN'T START. WHEN THE TOW TRUCK PUT THE CAR ON THE FLAT BED, THE CAR TRIED TO ROLL OFF EVEN THOUGH THE CAR SHIFT LEVEL WAS IN PARK. THE CAR WAS IN PARK AND THE ENGINE WAS OFF. AND THE KEY WASN'T IN THE IGNITION.. THE CAR WAS REPAID TO THE TUNE OF ABOUT $800.00. IT HAD TO DO WITH SOME LINKAGE THAT RUNS UNDERNEATH THE BATTERY BOX. ALSO THE CAR WOULDN'T START.

    Source: NHTSA WEB SITE
  • 2006 MERCURY MARINER
    - ROMULUS, MI

    THE GEAR SHIFT IS NOT PROPERLY SHIFTING. IT GOES FROM PARK TO REVERSE ON ITS OWN. SOMETIME IT WONT REVERSE AND MAKES A LOUD NOISE. IT CLICK BACK AND FORTH BETWEEN GEARS. IVE REPLACE THE SWITCH TO SEE IF THAT WOULD WORK BUT IT DOESNT. PLEASE LET ME KNOW IF I CAN DO ANYTHING TO FIX THIS PROBLEM BUT IT IS THE SAME RECALL 15V606000 FOR OTHER VEHICALS OF THE SAME TYPE

    Source: NHTSA WEB SITE
  • 2009 MERCURY MILAN
    - TUCSON, AZ

    TL* THE CONTACT OWNS A 2009 MERCURY MILAN. THE CONTACT RECEIVED AN UNKNOWN RECALL NOTICE REGARDING THE BRAKES. THE CONTACT CALLED AN UNKNOWN DEALER AND WAS INFORMED THAT THE PARTS WERE PENDING AND UNAVAILABLE. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT STATED THAT HE FELT A HESITATION WHEN APPLYING THE BRAKES AT VARIOUS SPEEDS WITHOUT WARNING. THE FAILURE MILEAGE WAS 97,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2009 MERCURY MARINER
    - KANE, PA

    POWER STEERING QUIT WORKING. NO WARNING LIGHTS. WENT TO STORE IT WORKED CAME OUT AND IT DIDN'T WORK. HAS BEEN 2 WEEKS AND STILL NOTHING

    Source: NHTSA WEB SITE
  • 2008 MERCURY MILAN
    - PALNT CITY, FL

    TL* THE CONTACT OWNS A 2008 MERCURY MILAN. WHILE DRIVING APPROXIMATELY 45 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE FAILURE RECURRED. THE VEHICLE WAS TOWED TO JARRETT SCOTT FORD OF PLANT CITY (877-751-9729, LOCATED AT 2000 E BAKER ST, PLANT CITY, FL 33563) WHERE IT WAS DIAGNOSED THAT THE ELECTRONIC THROTTLE BODY NEEDED TO BE REPAIRED. THE DEALER ALSO LOCATED UNKNOWN FAILURE CODES. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL. THE FAILURE MILEAGE WAS 72,293.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2008 MERCURY MARINER
    - HIGH PARK, MA

    TL* THE CONTACT OWNS A 2008 MERCURY MARINER. WHILE OPERATING THE VEHICLE, THE POWER STEERING MALFUNCTIONED AND CAUSED THE STEERING WHEEL TO BECOME VERY DIFFICULT TO TURN IN EITHER DIRECTION. ALSO, THE "POWER STEERING FAULTY" MESSAGE WAS DISPLAYED. THE VEHICLE WAS TAKEN TO QUIRK FORD (540 SOUTHERN ARTERY, QUINCY, MA) WHERE THE POWER STEERING CONTROL MODULE WAS REPROGRAMMED PER NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING); HOWEVER, THE FAILURE CONTINUED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 110,000. THE VIN WAS INVALID.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2008 MERCURY MILAN
    - TAMPA, FL

    THE CAR WOULD NOT BRAKE CORRECTLY. IT SLIPS WHILE GETTING OFF THE HIGHWAY. IT WOULD NOT BRAKE.

    Source: NHTSA WEB SITE
  • 2008 MERCURY MARINER
    - MIDLAND, MI

    WHILE DRIVING THE POWER STEERING WENT OUT ON MY VEHICLE. THERE IS A RECALL FOR THIS SAME ISSUES WITH OTHER MERCURY MARINER BUT APPEARS MINE IS NOT COVERED BY THIS RECALL HOWEVER I AM HAVING THE SAME ISSUE AS THE RECALL.

    Source: NHTSA WEB SITE
  • 2010 MERCURY MOUNTAINEER
    - FRIENDSHIP, WI

    TL* THE CONTACT OWNS A 2010 MERCURY MOUNTAINEER. WHILE THE CONTACT'S WIFE WAS DRIVING 70 MPH, SHE DEPRESSED THE BRAKE PEDAL AND THE FRONT DRIVER'S SEAT STARTED TO SLIDE BACKWARDS AND THE INTERIOR LIGHTING ILLUMINATED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE DRIVER LOST CONTROL OF THE VEHICLE AS IT MADE A 360 DEGREE SPIN. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE