MERCURY Complaints

ADVANCETEC WARNING COMES ON AND POWER STEERING NEEDS SERVICE COMES ON AND THE N YOU LOSE POWER STEERING . HAVE HAD RACK AND PINON REPLACE AND AFTER 2 WEEKS IT GOES OUT AGAIN.

TL* THE CONTACT OWNS A 2008 MERCURY MARINER. WHILE, DRIVING 25-30 MPH THE STEERING WHEEL WAS HARD TO TURN. THE STEERING SENSOR FAULT WARNING INDICATOR LIGHT WAS ILLUMINATED. THE LOCAL DEALER WAS NOT CONTACTED. THE CONTACT STATED THAT THE FAILURE WAS SIMILAR TO NHTSA CAMPAIGN NUMBER 14V284000 STEERING. THE MANUFACTURER WAS CONTACTED BUT, NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS 200,000.

WE PURCHASED A VEHICLE FROM A FAMILY MEMBER THAT THEY HAD PURCHASED FROM AUTO SOURCE IN WOODS CROSS, UTAH (WHO SPECIALIZES IN REBUILDING TOTALLED VEHICLES). WE RECENTLY TOOK THE VEHICLE IN FOR WORK TO BE DONE ON IT, AND THE REPAIR SHOP SAID THAT THE SEAT BELT TENSIONER HAD NOT BEEN REPLACED IN THE VEHICLE, AND THE AIR BAG SYSTEM HAD BEEN RIGGED TO NOT TRIGGER THE AIRBAG LIGHT TO COME ON AND THAT THE MODULE ON IT WAS BAD, WHICH MAY CAUSE THE AIRBAGS TO POSSIBLY NOT DEPLOY. THEY LET ME KNOW THAT IT IS ILLEGAL FOR EITHER OF THESE THINGS TO BE TAMPERED WITH. I KNOW THAT MY BROTHER-IN-LAW DID NOT TAMPER WITH EITHER OF THESE 2 ITEMS. IT SEEMS THAT THIS COMPANY IS TAKING SHORTCUTS WITH SAFETY ITEMS THAT THEY HAVE NO BUSINESS TAMPERING WITH AND THEN RE-SELLING THEM TO THE PUBLIC. I ASKED THEM TO WORK WITH US TO FIX THE ISSUE AND THEY ARE COMPLETELY UNWILLING TO EVEN CORRECT THE ISSUE. THE VEHICLE AIRBAG LIGHTS RANDOMLY GO ON AND OFF (STATIONARY AND IN MOTION) AS WE HAVE NOT BEEN ABLE TO REPLACE THE MODULE YET. WE HAD NO IDEA THE SEATBELT TENSIONER WAS EVEN MISSING.

[XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

WHEN I HIT A POT HOLE IN THE ROAD OR GO OVER BUMPY RAILROAD TRACKS, MY BRAKES DO NOT WORK AS EFFICIENT AS THEY DID. A JOLT, LIKE HITTING A POT HOLE, WILL MAKE IT AS IF I BARELY HAVE BRAKES. THE BRAKE PEDAL WILL GO ALMOST TO THE FLOOR AND THIS LACK OF BRAKES WILL LAST FROM A COUPLE OF HOURS TO THE NEXT DAY. THEN THE BRAKES ARE FINE. THIS HAS HAPPENED MANY TIMES. .ALWAYS WHILE VEHICLE IS IN MOTION AND ONLY UPON A SUDDEN, HARD JOLT. FIRST TIME IN 2017 AND LAST TIME WAS ABOUT 2 MONTHS AGO.

POWER STEERING WENT OUT ON 16 YEAR OLD DAUGHTER WHILE DRIVING. CAR HAD TO BE TIED AND COST 1300 TO FIX. SEE RECALLS ON 2011 MILAN'S WITH SAME ISSUE. CAR HAS 70K MILES. FEEL WE SHOULD BE REIMBURSED FOR EXPENSE.

LOST MY POWER STEERING ON THE FREEWAY. PROBLEM: STEERING: ELECTRIC POWER ASSIST SYSTEM FAILURE - RECALL #14V284000 DATE OF RECALL 05/29/2014 SAFETY RECALL 14S05 STEERING PROBLEM FORD CLAIMED THIS WAS NOT COVERED UNDER THE RECALL AND I HAD TO PAY $2100 FOR THIS REPAIR. THE PART REPLACE WERE ON THE RECALL NOTICE!!I I BOUGHT THIS CAR FROM CARUSO IN FEB 2017 WITH 52,000 MILES AND THE CARFAX SUPPLIED AT THE TIME OF PURCHASE HAD NO RECALLS LISTED ON IT. THE CAR ONLY HAS 76600 MILE NOW. I HAVE OPENED A CLAIM WITH FORD MOTOR COMPANY BUT THEY TOLD THE SERVICE I WAS NOT COVERED. THEY REPLACED THE STEERING COLUMN ASSEMBLY. IDS CHECK CODES B2277 AND B1342.

MY 2009 MERCURY MARINER HAS AN ISSUE WITH THE STEERING. SOMETIMES IT WORKS BUT MOST OF THE TIME IT DOES NOT. THERE WILL BE TIMES WHEN IT DOES WORK IT WILL GO OUT IN MID TURN AND JERK THE WHEEL STRAIGHT, SOMETIMES CAUSING ME TO SWERVE INTO TRAFFIC OR OUT OF MY LANE. I DID HEAR THAT THIS PARTICULAR VEHICLE WAS INVOLVED IN A RECALL BUT I WAS NOT SURE HOW TO GET THAT INFORMATION.

I PURCHASED A 05 MERCURY GRAND MARQUIS AND HAD ISSUES WITH THE HEADLIGHTS GOING OUT WHILE DRIVING AT NIGHT. I SEEN THAT THERE WAS A RECALL ON THIS ISSUE FOR MY VEHICLE BUT WHEN I CALLED THE FORD DEALER THEY SAID MY CAR WASN'T REGISTERED FOR A RECALL. THEY SAID I WOULD HAVE TO PAY $135 FOR A DIAGNOSTIC TEST AND LEAVE MY CAR FOR 24 HOURS. NO ONE WAS ABLE TO INFORM ME WHY MY SPECIFIC VEHICLE WAS EXCLUDED FROM THE RECALL. IF I'M TELLING THEM THAT I'M HAVING A PROBLEM THAT THEY CLEARLY KNOW ABOUT WHY ARE THEY CHARGING ME TO FIX IT?

MY CAR GOES INTO LIMP MODE WHEN THE CRUISE IS SET AND IT APPROACHES ANY INCLINE.