MERCURY Complaints

DURING AN ABRUPT STOP FROM 40MPH ABS WAS ENGAGED. AFTERWARDS, THE BRAKE PEDAL WAS SPONGY AND SANK TO THE FLOOR WITH ALMOST NO REACTION FROM THE BREAKS. IT WAS ONLY POSSIBLE TO SAFELY STOP AT SPEEDS BELOW 20 MPH. THE MASTER CYLINDER WAS REPLACED, AND THE ISSUE WAS FIXED, BUT AFTER ABOUT TWO WEEKS, THE BRAKE PEDAL BECAME SLIGHTLY SPONGY AFTER A HARD STOP THAT MAY HAVE ENGAGED THE ABS.

TL* THE CONTACT'S FATHER OWNS A 2001 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT WHILE HER SON WAS DRIVING THE VEHICLE AT AN UNKNOWN SPEED, THE LIGHTING CONTROL MODULE (LCM) BECAME INOPERABLE WITHOUT WARNING. THE CONTACT'S SON WAS ABLE REACTIVATE THE LCM; HOWEVER, THE FAILURE RECURRED INTERMITTENTLY. THE CONTACT WAS INFORMED BY AN INDEPENDENT MECHANIC THAT CERTAIN 2003 MERCURY GRAND MARQUIS WERE INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V861000 (EXTERIOR LIGHTING), HOWEVER, THE 2001 MODEL YEAR VEHICLE WAS NOT INCLUDED IN THE RECALL. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. THE VIN WAS NOT AVAILABLE.

THE ELECTRIC POWER STEERING ON MY 2009 MERCURY MARINER HYBRID HAS SUDDENLY STOPPED WORKING. I CAN'T TURN THE STEERING WHEEL WITHOUT GREAT EFFORT.

THERE IS A RECALL ON MY MERCURY MILAN 2009. LAST OCTOBER SEPTEMBER OCTOBER I TOOK MY CAR TO HOFFMAN FORD FOR THE REPLACEMENT OF THE RECALL ON THE AIRBAGS. AFTERWARDS I NOTICED THAT THERE WAS A RAISING OF THE DASHBOARD WHERE THEY REPLACE THE AIRBAG. I BOUGHT IT TO THEIR ATTENTION, AND THEY SAID IT WAS FROM THE GLUE THAT WAS USED. LATER A FEW MONTHS LATER I NOTICED THE AIRBAG AREA WAS EXPANDING AND FOAM WAS COMING THROUGH THE AIRBAG AREA & VENTS OVER THE.CONSUL.I CALLED FORD MANF TO REPORT THIS ISSUE. THEY SAID TO SOMEONE WILL GIVE ME A CALL BACK ,I NEVER GOT A CALL BACK. ALSO AFTER THE REPLACEMENT OF THE AIRBAGS THERE WAS AN ISSUE WITH MY BRAKES.THEY TOLD ME BECAUSE OF THE CAR SETTING THAT IS PROBABLY JUST RUSTY, BUT I WASN'T COMFORTABLE AND I CALLED THEM AND TOLD THEM THAT I WAS GOING TO BRING THE CAR TO THEM AND LOOK AT IT AGAIN BECAUSE SOMETHING WAS DEFINITELY WRONG. THE INVESTIGATOR WHO LOOKED AT THE CAR TO DO THE WORK FOR THE INSURANCE NOTICE THAT THE AIRBAG DOES NOT EXPAND OUT NOTHING ELSE WAS SAID ABOUT THAT BUT OBVIOUSLY THEY DIDN'T CHECK THE BRAKES BECAUSE RIGHT AFTER THAT IS WHEN THE CAR WENT TO HOFFMAN'S AND I NEVER DROVE IT AGAIN TILL THEN AND THAT'S WHEN WE FOUND OUT ABOUT THE BRAKES. NOW JUST THIS WEEK DECEMBER 25TH 2019 THERE HAS BEEN A RECALL ON THE BRAKES OF THE MERCURY MILAN 4 MM V I BELIEVE TO 2011. SO I BELIEVE THIS WAS THE REASON FOR THE ACCIDENT. I AM ACTUALLY DRIVING A DEATHTRAP CAR. I HAD MY BACK BRAKES REPLACED WITH NEW BRAKES JUST A YEAR AGO AND A MONTH AGO I HAD TO GET NEW BRAKES AGAIN ALREADY. I HAVE LOST TWO JOBS BECAUSE OF THIS CAR BECAUSE I CANNOT TRANSPORT CHILDREN BECAUSE OF THE HAZARD'S. MY LICENSE HAS POINTS AGAINST IT NOW, I PAID A HIGH DEDUCTIBLE, ALL BECAUSE OF THE RECALLS ON THE BRAKES THAT THEY WOULDN'T ACKNOWLEDGE FROM THE BEGINNING. THANK YOU, [XXX] THANK YOU, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

BRAKES SUDDENLY SOFTENED AFTER SLIDING ON ICY ROADS. FITS DESCRIPTION OF JANUARY 2020 RECALL ON THIS VEHICLE. DAYS LATER, BRAKE PEDAL CONTINUES TO TRAVEL NEAR FLOOR WHEN BRAKING.

THE AIR BAGS HAVE BEEN FIXED. SOMETIMES WHEN I APPLY MY BRAKES THEY ARE SOFT AND I HAVE TO APPLY MORE PRESSURE TO STOP. WHEN THIS HAPPENS I DRIVE REALLY SLOW BECAUSE I DON'T KNOW IF I'M GOING TO BE ABLE TO STOP IN TIME. I HAVE NOT KEPT TRACK OF HOW MANY TIME THIS HAS HAPPENED. AT LEAST 5 TIMES IN THE LAST 6 MONTHS. TWICE I WENT TO MY MECHANIC AND THEY BLED THE BRAKE LINE TO GET IT FIXED. WINTER IS HERE AND I HOPE THIS DOES NOT CAUSE A WRECK BECAUSE YOU EXPECT US TO WAIT UNTIL YOU GET THE PARTS. I HAVE NO OTHER TRANSPORTATION AND NEED MY CAR.

AIR BAG LIGHT COMES ON AND HAS A DINGING NOISE THAT GOES THROUGH A CYCLE OF DINGING 5 TIMES THEN HAS BREAK OF APPROXIMATELY 15 MIN THEN DOES IT AGAIN. HAS NOT BEEN IN ACCIDENT AND SHOWS NO SIGN OF PROBLEM WITH ACTUAL PARTS.

ABS SYSTEM FAIL. WAS IN WET CONDITIONS AND BRAKES FAILED. EVERY SINCE THE BRAKE PEDAL WILL GO ALMOST TO THE FLOOR. A COUPLE OF PLACES HAVE BLESSED THE BRAKES BUT IT DOESN'T FIX THE PROBLEMS. RECENTLY TOOK IT TO FORD DEALERSHIP AND THEY TOLD ME IT WAS MASTER CYLINDER LEAKING INTO BOOSTER. WE REPLACED MASTER CYLINDER AND THERE WAS NO FLUID LEAKING SO APPARENTLY THEY DIDN'T KNOW WHAT THEY WERE TALKING ABOUT AND HAVE GOOGLED THE PROBLEM TO SEE THE ISSUE ABOUT THE CONTROL MODULE. MY BRAKES ARE NOW WORSE THAN BEFORE AND CANNOT DRIVE THE VEHICLE.

LIGHTS GOING ON AND OFF I READ RECALL ON THE LIGHTNING CONTROL MODULE FOR MY 2005 MERCURY MARQUIS. THIS HAPPENS IN MOTION ON INTERSTATE. SAFETY HAZARD COULD CAUSE ME TO WRECK

2010 MERCURY MILAN NOT SHIFTING PROPERLY, VEHICLE WOULDN'T ACCELERATE ON HIGHWAY AND OTHER ROADS, SPUTTERS AND DOESN'T DRIVE UP HILL. BROUGHT INTO JOHN KENNEDY FORD IN CONSHOHOCKEN AND WAS TOLD LEAKING TRANSMISSION COOLING LINE, WHICH IS RECEIVING MANY REPORTS ONLINE.