MERCURY Complaints

LIGHT SNOW HIT BRAKE ABS CAME ON NEXT STOP PEDAL WENT TO THE FLOOR COULD NOT STOP RIGHT IT AN INTER SECTION ALL MOST GOT T BONED NO PEDAL GOES TO THE FLOOR CAR HAS ONLY 40.000 MILES SO MANY PEOPLE ARE SAYING THIS DO SOMETHING PLEASE I HAVE TO DIVE THIS CAR NOT SAFE I HOPE I DON'T KILL ANY BODY OR SOME ONE ELSE DOES YOU SHOULD REALLY TAKE CONTROL OF THIS

TL* THE CONTACT OWNS A 2010 MERCURY MILAN. THE CONTACT STATED THAT THE POWER STEERING FAILED TO OPERATE INTERMITTENTLY WHILE DRIVING AND WHILE THE VEHICLE WAS STATIONARY. IN ADDITION, THE POWER STEERING ASSIST FAULT AND CROSS TRAFFIC ASSIST FAULT INDICATORS WERE ILLUMINATED. THE CONTACT CALLED BILL BROWN FORD (32222 PLYMOUTH RD, LIVONIA, MI 48150, (734) 399-4244) AND WAS INITIALLY INFORMED THAT THE VEHICLE WAS UNDER RECALL; HOWEVER, WHEN SHE ARRIVED AT THE DEALER, THE CONTACT WAS NOTIFIED THAT THERE WERE NO RECALLS ON THE VEHICLE. THE MANUFACTURER INFORMED THE CONTACT THAT THEY WOULD NOT REPAIR THE VEHICLE BECAUSE IT WAS NOT INCLUDED IN A RECALL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 131,000.

MY FAMILY WAS TRAVELING ON THE I-65 SOUTH INTERSTATE AND THE VAN, 2006 MERCURY MONTEREY, STOP RESPONDING IN THE MIDDLE OF FAST TRAFFIC. IT TOOK ME BY TOTAL SURPRISE. THE ENGINE WAS STILL RUNNING. SO, I INITIALLY THOUGHT IT HAD ACCIDENTLY WENT IN NEUTRAL BUT THAT WASN'T THE CASE. I TRIED A LOWER GEAR WITH NOT LUCK. NOT WANTING TO BE STUCK IN THE MIDDLE OF THE INTERSTATE I THEN TURNED ON MY HAZARD LIGHTS AND FRANTICALLY MANEUVERED THE VAN TO THE SIDE OF THE BUSY INTERSTATE ROAD. ONCE ON THE SIDE OF THE ROAD MY HUSBAND TRIED EVERY GEAR AND THE VAN WASN'T RESPONDING IN ANY OF THEM. WE ENDED UP GETTING IT TOWED TO OUR HOUSE. AFTER WE GOT HOME MY HUSBAND STARTED RESEARCHING THE PROBLEM BECAUSE HE HAD NEVER HEARD OF A VEHICLE STOP RESPONDING LIKE THAT WITHOUT ANY WARNING SIGNS. HE SAID THIS HAS TO BE VEHICLE DEFECT AND LOOKED UP RECALLS FOR THE VAN ON THE NHTSA.ORG WEBSITE. THERE WASN'T A RECALL FOR THIS ISSUE BUT THERE WERE PLENTY OF COMPLAINTS ABOUT THIS EXACT SAFETY ISSUE. AFTER DOING MORE RESEARCH WE FOUND THAT THE 2004 MODEL OF THIS VAN HAD THE SAME ISSUE WHICH FORD DID DO A RECALL FOR THE TORQUE CONVERTER. THE FORD COMPANY NEEDS TO BE IMMEDIATELY NOTIFIED THAT THIS IS ALSO A BIG SAFETY ISSUE WITH THE 2006 MODEL. ONE THE REASONS MY HUSBAND BOUGHT THE VEHICLE WAS BECAUSE IT WAS BUILT BY FORD AND HE TRUSTED THEIR PRODUCTS. I HOPE FORD WILL TAKE THE COMPLAINT SERIOUSLY AND STAND BEHIND THEIR PRODUCT AND GET THIS SAFETY ISSUE WITH THE TORQUE CONVERTER ON THE MERCURY MONTEREY 2006 VEHICLES RESOLVED QUICKLY.

DURING A RECENT SNOW STORM, THE ANT-LOCK BRAKES ENGAGED AFTER WHICH THE BRAKE PEDAL LOST 3/4 OF ITS TRAVEL AND BECAME SOFT AND SQUISHY WITH BRAKE ENGAGEMENT OCCURRING NEAR THE BOTTOM OF BRAKE PEDAL TRAVEL. BEFORE THE ANTI-LOCK BRAKING EVENT THE PEDAL HAD NORMAL, FIRM BRAKE FEEL.

ABS AND REGEN BRAKES DISABLED WARNING LIGHTS WENT ON WHEN STARTING CAR FROM PARKED POSITION; HAVE BEEN ADVISED BY FORD DEALER AND ON LINE REPORTS BY CAR OWNERS THAT BRAKES CAN FAIL AND WE SHOULD NOT DRIVE THE CAR. REPLACING REGEN BRAKE SYSTEM MORE THAN 6K ; THIS IS A SAFETY PROBLEM REQUIRING MANUFACTURER RECALL;

DRIVER SEAT ELECTRICAL ADJUSTMENT WILL MOVE ITSELF BACKWARDS WHILE CAR IS MOVING. THERE IS NO PATTERN TO THIS PROBLEM, IT IS RANDOM.

TL* THE CONTACT OWNS A 2005 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT THE HEADLIGHTS FAILED TO OPERATE WITHOUT WARNING WHILE DRIVING 35 MPH. THE CONTACT HAD TO HOLD THE HIGH BEAM SWITCH ON IN ORDER TO DRIVE AT NIGHT. THE VEHICLE WAS TAKEN TO HASSETT FORD-LINCOLN (3530 SUNRISE HWY, WANTAGH, NY 11793, (516) 785-7800), BUT WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE RECURRED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 15V861000 (EXTERIOR LIGHTING). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT SHE NEEDED TO RESCHEDULE THE DIAGNOSTIC APPOINTMENT. THE FAILURE MILEAGE WAS APPROXIMATELY 104,000.

LOSE OF POWER STEERING COMPLETELY WHILE DRIVING ON HIGHWAY. SERVICE ADVANCETRAC LIGHT COMES ON AS IT HAPPENS. I LUCKILY AVOIDED THE CAR IN FRONT OF ME.

ABS BRAKING FAILED WHEN BRAKE PEDAL WAS APPLIED VIGOROUSLY WHILE DRIVING ON A CITY STREET DURING SLIPPERY CONDITIONS. THE ABS STARTED TO ENGAGE, THEN BRAKE PEDAL WENT TO THE FLOOR AND BRAKES WERE LOST. REPAIR SHOP REPLACED BRAKE MASTER CYLINDER BUT THEN FOUND THE ABS MODULE WAS FAULTY. THERE ARE MANY REPORTS LISTING THESE MODULES AS BEING A PROBLEM

GETTING POWER STEERING ASSIST CODE. WAS ABLE TO TURN CAR OFF AND RESTART AND IT WOULD CLEAR THUS ALLOWING THE STEERING WHEEL TO TURN AS EXPECTED. BUT NOW IT WON'T CLEAR. LUCKY I WAS ABLE TO DRIVE CAR FROM 7-ELEVEN TO WORK WHICH WAS NOT TOO FAR FROM MY JOB. WHEN LOOKING UP ISSUE ON LINE I CAME ACROSS RECALL, BUT WHEN I LOOKED UP MY VIN IT SAYS THERE ARE NO RECALL FOR MY VEHICLE!!! THIS IS EXTREMELY DANGEROUS, AND CAN'T UNDERSTAND HOW SO MANY CARS ARE EXPERIENCING THE SAME PROBLEM YET RECALL IS NOT BEING HONORED. AGAIN AT HIGH SPEEDS THIS IS VERY DANGEROUS.