MERCURY Complaints

AFTER EMERGENCY BRAKING ON THE FREEWAY TO AVOID AN ACCIDENT,ASB ENGAGED, AND EVER SINCE THE BRAKES HAVE TO BE PUSHED ALL THE WAY TO THE END FOR BRAKES TO ENGAGE, PEDAL IS SPONGY AND DESPONDENT.

TL* THE CONTACT OWNS A 2008 MERCURY GRAND MARQUIS. WHILE DRIVING 20 MPH ON A RESIDENTIAL ROAD, THE CONTACT HEARD AN ABNORMAL CLICKING NOISE COMING FROM THE STEERING WHEEL. WHILE ATTEMPTING TO MAKE A RIGHT TURN, THE STEERING WHEEL DETACHED WITHOUT WARNING. THE DEALER AND MANUFACTURER WERE NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 90,000.

TL* THE CONTACT OWNS A 2009 MERCURY MILAN. WHILE DRIVING 45 MPH WITH THE BRAKE PEDAL DEPRESSED TO THE FLOORBOARD, THE VEHICLE FAILED TO STOP AND SLOWLY DECREASED IN SPEED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE FAILURE MILEAGE WAS 102,000. THE VIN WAS INVALID.

I AM AN AUTOMOTIVE TECHNICIAN AND I SERVICE MANY VEHICLES DAILY. I CURRENTLY OWN A 97 MERCURY GRAND MARQUIS LS AND HAVE NOTICED THAT PRACTICALLY MOST STEERING COMPONENTS ON MY VEHICLE ARE IN NEED OF REPLACING. SPECIFICALLY THE TIE ROD ENDS, CONTROL ARMS, BALL JOINS ALL HAVE BLOWN BUSHINGS AND A PITMAN ARM.... THE STEERING SWAYS SO HARD ON THIS VEHICLE. I HAVE NOTICED THAT CUSTOMER'S VEHICLES THAT I HAVE WORKED ON THAT ARE SIMILAR TO THE CROWN VIC, AND THE MARQUIS ARE SHOWING SIGNS OF STEERING COMPONENT CONCERN AS WELL. I SEE MORE FORDS WITH STEERING ISSUES THAN ANY OTHER VEHICLE THAT I SERVICE. THE VEHICLES ALSO SEEM TO HAVE ISSUES WITH ANYONE SITTING IN THE BACK THAT THE BODY WILL SCRAPE THE TIRES AND THERE ARE MULTIPLE ELECTRICAL ISSUES. I HAVE HAD TO RIG MY VENT DOOR ACTUATOR AND I HAVE HAD TO INSTALL A SHUT OFF SWITCH DUE TO A PARASITIC DRAW THAT I CAN NOT LOCATE EVEN WITH A VOLT METER. AFTER RESEARCHING ON FORUMS AND WATCHING COUNTLESS YOUTUBE VIDEOS OF OWNERS STATING THESE KNOWN ISSUES I BELIEVE THAT IT IS BEYOND MAINTENANCE STANDARDS FOR THESE PARTS ALL TO BE FAULTY FROM THIS CAR MANUFACTURER.

THE VEHICLE WAS IN MOTION AND BEGINNING TO TURN LEFT. WHILE THE BRAKE PEDAL WAS BEING APPLIED, THE ABS ACTIVATED AND THE CAR DID NOT IMMEDIATELY SLOW, BUT SLOWED WITH ADDITIONAL PRESSURE ON THE BRAKE PEDAL SEVERAL FEET FROM WHERE IT SHOULD HAVE SLOWED BEFORE CONTINUING INTO THE LEFT TURN. SINCE THE INCIDENT, THE BRAKE PEDAL IS NOT AS FIRM WHEN THE BRAKES ARE APPLIED. BRAKE PEDAL IS SPONGY TO THE TOUCH. THE ABILITY TO STOP PRECISELY AT A PARTICULAR POINT WHILE DRIVING HAS BEEN SEVERELY DIMINISHED AND THE BRAKING DISTANCE HAS BEEN INCREASED. I BELIEVE INVESTIGATION EA18-002 DESCRIBES THE PROBLEM THAT I EXPERIENCED WHILE DRIVING THE 2009 MERCURY MILAN.

1ST WHILE DRIVING THE DRIVER'S SEAT CONTINUES TO MOVE BACK N FORTH FROM WAY BACK TO UP CLOSE DRIVING THIS VEHICLE WHILE THIS SEAT MOVES IS VERY DANGEROUS EVERYTIME I LOCK THE DOORS THEY UNLOCK N ONLY LOCK WHEN OFF

GAS PEDAL STICKS. CRUISE CONTROL RANDOMLY TURNS ITSELF ON VEHICLE ACCELERATES ON IT'S OWN WITHOUT WARNING. HAVE HAD TO SHUT THE CAR OFF OR SHIFT INTO NEUTRAL WHILE DRIVING. IT'S ABSOLUTELY TERRIFYING.

TAKATA RECALL HAD JUST STOPPED AT A RED LIGHT WHEN THE CAR BEHIND ME RAN INTO ME. THE SPEED LIMIT ON THAT ROAD IS 60 MPH , BUT SURE HOW FAST HE WAS GOING WHEN HE HIT US. BUT, IMMEDIATELY AFTER IMPACT I NOTICED MY SEAT BELT WAS NO LONGER ON. IT HAD UNBUCKLED ON IMPACT.

MY BREAK PEDDLE GOES ALMOST TO THE FLOOR OF THE CAR WHEN I COME TO A RED LIGHT OR STOP SIGN. I'VE BROUGHT MY VEHICLE TO THE DEALERSHIP ON 4 SEPERATE OCCASIONS AND WAS TOLD THAT THEY COULD NOT FIND ANYTHING WRONG WITH MY BREAKS. I RECENTLY BROUGHT TO AN INDEPENDENT REPAIR SHOP AND WAS TOLD THAT I NEEDED A NEW MASTER CYLINDER. THE MASTER CYLINDER WAS REPLACED BUT I'M STILL HAVING TROUBLE WITH THE POSITION OF THE BREAK WHEN I COME TO A STOP. THERE ARE SEVERAL OWNERS ON LINE COMPLAINING ABOUT THE SAME ISSUE. CAN SOMEONE PLEASE LOOK INTO THIS AND GET BACK WITH ME?

MY MOM WAS DRIVING ON THE FREEWAY AT 65-70/MPH AND ALL OF A SUDDEN THE CAR JERKED AND SHUT OFF WHILE IT WAS ROLLING DOWN THE ROAD. THERE WAS NO WARNING! SHE COULD HAVE BEEN KILLED! THE CAR SUDDENLY LOST ACCELERATION POWER AND THE WHEEL LOCKED UP ON HER. WE'VE CHECKED TO SEE IF THERE HAS BEEN ANY RECALLS AND APPARENTLY THERE'S A RECALL FOR THE 2011 MODELS, BUT NOTHING OLDER. HOWEVER, I HAVE READ MULTIPLE FORUMS AND THERE'S BEEN QUITE A FEW PEOPLE THAT HAVE HAD THIS ISSUE. AGAIN, SHE COULD'VE BEEN KILLED!! SOMETHING NEEDS TO BE DONE!!