MERCURY Complaints

THE "POWER STEERING ASSIST FAILURE" ALERT CAME ON, I IMMEDIATELY LOST THE ABILITY TO STEER THE VEHICLE. I WAS IN HEAVY TRAFFIC AT THE TIME. I HAD TO TURN THE IGNITION OFF AND RESTART THE CAR TO GAIN STEERING CONTROL AGAIN. THIS HAPPENED A COUPLE OF TIME. I SPENT APPROXIMATELY $1,500 ON REPAIRS. THE VEHICLE AGAIN IS HAVING THE SAME SAME ALERT AND SAME LOSS OF STEERING CONTROL. THERE WAS NOT A RECALL ON THE 2010 MILAN BUT THERE WAS ON 2011 AND OTHER MODELS. THIS IS A VERY DANGEROUS CONDITION.

2004 GRAND MARQUIS, POWER STEERING WENT OUT ABOUT 2 YEARS AGO, AROUND 2016-2017, GOT IT REPAIRED AT MY EXPENSE. WAS FINE UNTIL ABOUT 4-5 MONTHS AGO, STARTED CLICKING/KNOCKING NOISE WHEN I TURNED STEERING WHEEL. THIS HAPPENS WHEN STATIONARY AND WHEN CAR IS MOVING AT ANY SPEED WITH TURNS. ALSO STEERING WHEEL DOES NOT RETURN TO CENTER AFTER TURNING UNLESS I MOVE IT. IT IS ALSO TIGHT TURNING AT TIMES, FEELS LIKE IT IS ALMOST LOCKING UP SOMETIMES. AFRAID IT WILL LOCK UP AND CAUSE AN ACCIDENT. NOT SURE WHAT THE PROBLEM IS BUT SINCE 2005 AND LATER MODELS HAVE BEEN RECALLED FOR THIS ISSUE THINK 2004 GRAND MARQUIS NEED RECALL FOR THIS ISSUE ALSO. THERE ARE NUMEROUS REPORTS OF THIS ISSUE AND SEVERAL ACCIDENTS HAVE HAPPENED BECAUSE OF THIS PROBLEM. THIS HAPPENS EITHER STATIONARY OR AT ANY SPEED ON ANY SURFACE. MILEAGE IS JUST OVER 100,000 ACTUAL MILES ON MY CAR.

LOWER CONTROL BOLT THAT MOUNTED TO SUBFRAME RUSTED THREW FRAME . IF NOT CAUGHT ON TIME THE TIRE WOULD SEPERATE I TOOK THE VECHICLE TO A WEDLER FOR TEMPERARY REPAIR. BUT UNFORTANLEY THE DESIGN ON THE SUBFRAME HAS HOLES SO IT ALLOWS WATER TO ENTER AND CAUSE FRAME TO RUST! ALERT WHEN BRAKING YOU MAY EXPERIENCE CLUNKING THAT IS THE LOWER CONTROL ARM BOLT BROKEN. VERY DANGEROUS. I HAVE VECHICLE WITH PHYSICAL PROOF OF RUSTED FRAME IF NEEDED I CAN TAKE PICTURES WHEN THE TIME COMES.

TL* THE CONTACT OWNS A 2005 MERCURY GRAND MARQUIS. WHILE DRIVING VARIOUS SPEEDS, THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE CONTACT ALSO HEARD AN ABNORMAL CLICKING NOISE EMERGING FROM THE VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THE UPPER INTERMEDIATE SHAFT AND STEERING COLUMN LOWER BEARING NEEDED TO BE REPLACED. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST. THE CONTACT STATED THAT THE FAILURE WAS SIMILAR TO NHTSA CAMPAIGN NUMBER: 13V850000 (STEERING). THE FAILURE MILEAGE WAS 175,000.

THE SPEEDOMETER NOT WORKING PROPERLY BRAKES NOT WORKING PROPERLY ABS LIGHT ON STEERING AND SUSPENSION CROSS SIT

I PUT CAR IN REVERSE TO PULL OUT OF DRIVEWAY AND THE "POWER STEERING ASSIST FAULT WARNING" CAME ON DASHBOARD AND IMMEDIATELY THE STEERING WHEEL WOULD NOT MOVE.

TL* THE CONTACT OWNS A 2010 MERCURY MILAN. THE CONTACT STATED THAT VARIOUS WARNING INDICATORS ILLUMINATED WHEN THE VEHICLE WAS STARTED. THE CONTACT TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE TIMING CHAIN NEEDED TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE FAILURE MILEAGE WAS 127,000.

I PURCHASED MY 2005 MERCURY MONTEREY IN FEB/MARCH 2018, IN JULY OF 2018 I GO OUT TO START MY VAN TO LEAVE AND NOTHING HAPPENS WONT START, SO WE LOOK UNDER THE HOOD EVERY THING SEEMS FINE, I CALL THE TOW TRUCK TO HAVE IT TOWED TO THE SHOP, OIL SPILLS OUT ALL OVER MY DRIVEWAY, THERE IS A HUGE HOLE IN THE ENGINE, SO WE HAD A USED ENGINE PUT IN MARCH 2019, SEPT 2019 I GO TO START MY VAN AND NOTHING, THIS TIME I GET OUT AND NOTICE A HUGE PUDDLE OF OIL.. WE GET DOWN TO LOOK TO SEE WHY AND YET AGAIN THERE IS ANOTHER HOLE IN THE "NEWER" ENGINE!

THE AIR BAG LIGHT ON THE DRIVER SIDE STAYS ON AND SOMETIMES BLINKS. THIS CAR ONLY HAS 21,523 MILES ON IT. I'M TOLD THIS IS AN INDICATION OF A MALFUNCTIONING AIR BAG OPERATION. HAS A RECALL BEEN ISSUED ON THIS MALFUNCTION. THE AIR BAG LIGHT COMES ON WHEN THE CAR IS STATIONARY AND MOVING. THIS HAS CREATED A FEAR OF THE AIR BAG NOT OPERATING CORRECTLY IN THE EVENT OF AN ACCIDENT. THE REPAIR FOR IT IS UNKNOWN TO ME.

WHILE CAR IN MOTION ON BUSY STREET I WENT OVER UNEVEN PAVEMENT AND HIT BRAKES HARDER THAN NOEMAL BECAUSE UNEVEN PAVEMENT SORT IF JUST APPEARED AND BRAKE PEDDLE WENT LOW. COULD NOT STOP ON TIME. HAD TO ROLL TO STOP. BRAKES ONLY RE ENGAGED AFTER I PULLED OFF ROAD PUT CAR IN PARK TURNED CAR OFF FOR 10 MINS THEN RESTARTED AND REVERSED CAR WHILE PUMPING BRAKES. JUST TERRIFYING AND UNSAFE. I CALLED FORD DEALER WHO SAID THEY'LL LOOK AT IT IN 5 DAYS TIME AND MAY NOT BE ABLE TO FIX. GUY COULD NOT HAVE BEEN RUDER. BUT IM TAKING CAR IN AND HOPING IN MEANTIME NOT TO HAVE REPEAT IF DANGEROUS SITUATION. PLEASE ADVISE ANY RECOURSE I HAVE TO PROTECT MYSELF AS CAR OWNER. THANKS