MINI Complaints
View complaints related to MINI. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2025 MINI COUNTRYMAN- Knoxville, TN
The interior camera on the front windshield temperature is high, and burns my hand when touching it. The measured temperature is 58.4C (137.12F) as shown in the attached picture. This is a risk for harm the driver and potential fire hazard.
Source: NHTSA WEB SITE -
2012 MINI COOPER S COUNTRYMAN- Joliet, IL
The contact owns a 2012 Mini Cooper S Countryman. The contact stated that on several occasions while in reverse(R) and the brake pedal was depressed, the vehicle failed to stop immediately. The vehicle was taken to an independent mechanic twice and a dealer once however, the failure could not be duplicated. The manufacturer was not notified of the failure. The failure mileage was approximately 125,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2022 MINI COOPER S- Pompano Beach, FL
I was driving 45 MPH on a local highway, the electric door locks very rapidly switched between locked and unlocked and the passenger door popped OPEN while driving. I had to cautiously pull over to a parking lot to close the passenger door. The dashboard indicated the door was in the open position! I alerted the dealer, who indicated he would contact MINI and he did not follow up. I took the vehicle to MINI dealer to document the incident. They of course could not reproduce this on test drive and told me it was 'all clear'. Key fob history tells me there is a long history of electrical issues with the vehicle ( I bought second hand - not knowing of issues).
Source: NHTSA WEB SITE -
2015 MINI COOPER- SAN LEANDRO, CA
While driving the rear view mirror suddenly tilted downward (drooped). What happened, was that the tension ring popped off. As it turns out, this is a known issue per internet Mini Cooper pages. On hot days the ring loosens and, since the design does not include anything to prevent the ring from sliding off, it does slide off, resulting in the rear view mirror drooping. I reinstalled the ring. This occurred again the next day. I ended up uninstalling the rear view mirror, reinstalling the ring and gluing it in place. Thus far this has held.
Source: NHTSA WEB SITE -
2012 MINI COOPER S- Madison, NC
The contact owns a 2012 Mini Cooper S. The contact stated that the headlights, turn signals, windows, and the radio were inoperable. There were no warning lights illuminated. The contact stated that the failure was related to NHTSA Campaign Number: 23V337000 (Electrical System) however, the VIN was not included. The local dealer was contacted, and it was diagnosed that there was no water leaking into the vehicle from the roof. The vehicle was not repaired. The manufacturer was contacted and opened a claim for the failure. The failure mileage was unknown.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
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2012 MINI COOPER S COUNTRYMAN- new orleans, LA
Oil keeps leaking back into motor and many car repair companies keep saying this is common and they won’t repair it because it’s not worth it also on another side the hood latch keeps breaking
Source: NHTSA WEB SITE -
2016 MINI COOPER- Scottsdale , AZ
Rear passenger tail light casing/bucket had burnt connections. Replaced casing/bucket and bulb. Worked for short time, tail light failed a second time. Casing/bucket & bulb replaced, again worked for short time and then went out. Took vehicle to another mechanic after passenger side headlight failed. New mechanic checked casings/bucket - connections looked okay, however both wiring harnesses were severely burnt. Headlight harness was all bare wires. Mechanic unable to determine cause of the severe heat that would lead to both the headlight & taillight wiring harnesses becoming burnt so severely. Mechanic was concerned of the potential for this issue to cause vehicle fire. Suggested to follow up with dealership to have lights & wiring harnesses on Driver side checked After research online regarding this year/make/model - I have found numerous other reports of other owners experiencing the same issues with burned wiring harnesses causing both front and rear light failure with no known causes.
Source: NHTSA WEB SITE -
2023 MINI COOPER SE- Columbia, SC
I started the car in the morning and the screen message came up “high voltage system fault, contact your dealer to get service, you can continue to drive”. My distance available to drive on a 100% Barrett charge dropped from 100 to 20. I had the car towed to the dealer. They have not been able to determine the cause for over a month
Source: NHTSA WEB SITE -
2020 MINI COOPER S CLUBMAN- Millbury, MA
The contact owns a 2020 Mini Cooper S Clubman. The contact stated that upon arriving at her destination and exiting the vehicle, the driver's side door closed, and then bounced back open. After, the contact became aware that the door latches had failed to keep the door securely closed for the driver’s and passenger’s side doors. The door-ajar warning light was illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the driver and passenger side door latches. The vehicle was repaired, but the failure reoccurred. The manufacturer was not notified of the failure. The failure mileage was unknown.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2014 MINI COUNTRYMAN- Ridgeland, MS
The JBE (junction box electronics) has failed. This has caused the fuel pump to stop responding. I'm not sure if my mechanic still has the original part. It did this in the street after backing out of the driveway. It could have been deadly had it happened on the interstate at 70mph. The unit has been inspected by a third party electronics repair shop and cannot be repaired. There were no warnings until it stopped working in the street. Vehicle has not been repaired, because available parts are diverted first to warrantied vehicles.
Source: NHTSA WEB SITE