MINI Complaints

The contact owns a 2011 Mini Cooper S Clubman. The contact stated that while driving at an undisclosed speed, the instrument panel became inoperable, and the headlights started flickering. The contact related the failure to NHTSA Campaign Number: 23V337000 (Electrical System); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 100,000. VIN tool confirms parts not available.

The contact owns a 2013 Mini Cooper Clubman. The contact received notification of NHTSA Campaign Number: 23V337000 (Electrical System) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2023 Mini Cooper. The contact stated that since owning the vehicle, all four tires had been replaced several times due to each tire running flat. The vehicle was taken to a dealer where a mechanic informed the contact that the tire failure could be linked to the weight of the vehicle. The contact also stated that the vehicle failed to reach the full battery charge. The contact stated that the battery took one to two days to fully charge, and once fully charged the battery failed to provide more than 100 miles of driving. In addition, an error message was displayed while attempting to recharge the battery at a fast-charging station. The manufacturer was notified of the failure but offered no assistance. The vehicle was not repaired. The failure mileage was approximately 500.

The car showed a check vehicle light. Looks like a car being lifted up (red light). The windows do not move up or down, light switches do not work and the blinkers do not work. I was told by my mechanic it was the footwell module. I read there was a recall for this but my VIN wasn't on the list. Is it possible to check to see if it should have been on the list for the recall?

The passenger seat occupancy sensor has malfunctioned, causing the vehicle to believe that there is an infant car seat in the front passenger seat. This puts front passengers at risk because the air bags will not deploy in the event of a crash. While having body work done at Swartz's Ultimate Collison repair in Lewisburg, it was noted by the technician, however Mini does not cover repair by a non dealer or accept accounting of the defect from a non dealer. I was unaware that the vehicle was nearing the end of it's warranty and waited too long to inquire again. They will not fix it.

The contact owns a 2007 Mini Cooper. The contact stated while operating the vehicle, the check engine, ABS, and Dynamic Stability Control (DSC) warning lights remained illuminated, and the vehicle lost motive power and stalled. The vehicle was taken to the local mechanic who diagnosed that the foot well control module was faulty and needed to be replaced. The vehicle was not yet repaired. The local dealer was notified of the failure and the contact was informed that the VIN was not included in NHTSA Campaign Number: 23V337000 (Electrical System). The contact stated that the vehicle had experienced the failure listed in the recall. The manufacturer was not yet contacted. The failure mileage was 130,000.

The contact owns a 2013 Mini Cooper. The contact received notification of NHTSA Campaign Number: 23V337000 (Electrical System) however, the part to do the recall repair was not yet available. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2015 Mini Cooper. The contact stated that while driving at an undisclosed speed, the rear convertible glass suddenly separated from the convertible compartment and fell on the vehicle. The vehicle was not diagnosed or repaired by an independent mechanic or local dealer. The contact stated that while searching online, he became aware that the failure had been a very well-known failure since 2017 with similar vehicles. The manufacturer was made aware of the failure; however, no assistance was provided. The failure mileage was approximately 62,000.

The contact owns a 2009 Mini Cooper S. The contact received notification of NHTSA Campaign Number: 23V337000 (Electrical System) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

We purchased this vehicle used. It is a 2012 Mini Cooper hardtop and was owned by several owners in the Canada, NY and NJ area before being brought to FL and ultimately sold to us. This defect has been known since May, 2023, yet BMW/Mini has done nothing to rectify the problem. The FRM module failed immediately after we got the car which rendered it undriveable because the power windows, power door locks, turn signals and key fob were inoperable. We called BMW/Mini about the vehicle being inoperable and unsafe to drive and were told to take it to a repair facility to get the module replaced, which we did. We had to tow it there because it was not safe to drive. We were told we would be reimbursed for the repairs, since this was in fact a documented safety recall #23V-337 Footwell Control Module-FRM. After paying $759.18 for the repairs, I submitted the invoice and the requested information to BMW/Mini just to have them deny my request for reimbursement because they say after an entire year since the notice that there is no remedy available. This is unacceptable!! I could not drive this car without having this module replaced and I am sure I'm not alone in this situation. BMW/Mini should reimburse me for the repairs they instructed me to get done. They point blank LIED to me by stating the repairs would be reimbursed due to this being a safety recall. This is going to turn into a class action lawsuit because BMW/Mini refuses to accept responsibility for their faulty vehicles! This will be just another lawsuit to add to their collection.