MINI Complaints
View complaints related to MINI. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
-
2005 MINI COOPER S- SANTA BARBARA, CA
THE TRANSMISSION HAS FAILED AT 66K MILES - AS I AM RESEARCHING THIS PROBLEM, I CAN SEE THAT MANY PEOPLE HAVE HAD PREMATURE TRANSMISSION FAILURES WITH THEIR MINI COOPER AND BMW HAS NOT BEEN WILLING TO ADDRESS THE PROBLEM. THE COST TO US WILL BE APPROXIMATELY $10,000 TO REPAIR. *TR
Source: NHTSA WEB SITE -
2007 MINI COOPER S- ONEIDA, WI
WITHOUT WARNING THE CAR STARTED JERKING AND RUNNING VERY ROUGHLY AND THE ENGINE WARNING LIGHT CAME ON. WE BROUGHT THE CAR INTO THE MINI DEALER TO BE DIAGNOSED. WHILE THE DEALER WAS VERY HELPFUL, THE DIAGNOSES WAS DISTURBING AT BEST. AFTER TEARING APART THE MOTOR, CLEANING IT AND REASSEMBLING, THE PROBLEM REMAINED. IT WAS "MINI SERVICES" RECOMMENDATION TO THE DEALER THAT THE TIMING BELT BE CHANGED. THIS IS A 13 HOUR PROCEDURE THAT COST JUST OVER $2000 AND PROVIDES NO GUARANTEE THAT IT WILL SOLVE THE PROBLEM. IN ADDITION, THEY MAY RUN INTO MORE PROBLEMS ONCE THEY ARE INSIDE OF THE ENGINE. TO ADD INSULT TO INJURY, THE TIMING BELT TENSIONER HAD ALREADY BEEN REPLACED DO TO A SIMILAR PROBLEM WHILE UNDER WARRANTY. WE HAVE ELECTED TO PAY $5000 FOR A NEW MOTOR AND 2 YEAR WARRANTY SO AT LEAST WE WOULD HAVE A SLIGHT PIECE OF MIND THAT THE PROBLEM WOULD NOT REOCCUR AT OUR EXPENSE. I COMPLETELY UNDERSTAND THE RISKS OF OWNING A VEHICLE BEYOND THE WARRANTY PERIOD. I JUST WISH BMW MINI WOULD RECOGNIZE THIS PROBLEM AND STAND BEHIND WHAT APPEARS TO BE A RAMPANT PROBLEM WITH THE "TIMING-BELT-TENSIONER" ON THE 2007 S MODELS. I WAS SHOCKED TO SEE THE PAGES OF OWNERS THAT ARE REPORTING THE SAME PROBLEM. MY WIFE LOVES THIS CAR. THERE IS NO WAY I WOULD PURCHASE ANOTHER MINI PRODUCT AFTER PAYING OVER $30,000 FOR THE 2007 63,000 MILE DISPOSABLE MODEL. *TR
Source: NHTSA WEB SITE -
2005 MINI COOPER S- BELLEVUE, NE
THE OCCUPANCY SENSOR HAS FAILED. THIS CAUSES THE AIRBAGS TO BE UNARMED WHILE THE VEHICLE IS IN USE. I HAVE CONTACTED MINI ABOUT THE PROBLEM. THEY COVERED THE REPAIR ON CERTAIN VEHICLES, BUT NOT MINE. THIS IS A SAFETY ISSUE, AND IT SHOULD BE COVERED ON ALL VEHICLES THAT IT HAS OCCURRED ON, REGARDLESS OF MILEAGE. THE REPAIR IS VERY EXPENSIVE, AND SHOULD BE COVERED. *TR
Source: NHTSA WEB SITE -
2009 MINI COOPER S- CLEWISTON, FL
PURCHASED USED VEHICLE IN JUNE 2012. ON TODAYS DATE, UPON COLD START VEHICLE BEGAN MAKING KNOCKING NOISES AS IF LIFTERS WERE INVOLVED. AS CAR WARMED UP NOISE BECAME LESS APPARENT, BUT PROMPTED ME TO TAKE TO LOCAL MECHANIC. MECHANIC ADVISED THAT TIMING CHAIN NEEDS ADJUSTING/REPLACING AND NEEDS TO GO TO DEALER (AN HOUR TRAVEL). UPON PERUSING WEB INFO ON VEHICLE AND YEAR, THIS ISSUE APPEARS TO BE A PREVALENT MAFUNCTION IN THIS VEHICLE CAUSING MAJOR ENGINE FAILURE. *TR
Source: NHTSA WEB SITE -
2004 MINI COOPER- VIRGINIA BEACH, VA
I WAS YIELDING TO MAKE A LEFT TURN ON GREEN. THE CAR WAS IN NEUTRAL. IT WAS A RELATIVELY HOT DAY. WHEN I WENT TO GO I SHIFTED INTO GEAR AND IMMEDIATELY FOUND IT DIFFICULT TO TURN. AS I FURTHERED DOWN THE ROAD TO MY EVENT AND WAS USHERED INTO THE PARKING LOT BY TRAFFIC CONTROL, THE POWER STEERING DIMINISHED MORE AND MORE AS I DROVE ON. BY TIME I GOT TO A PARKING SPACE, I COULD JUST BARELY TURN INTO MY SPOT. A FEW HOURS AFTER THE EVENT I TURNED ON MY CAR AND IT DROVE AS NORMAL AGAIN. AFTER THIS POWERSTEERING FAILURE I HAD A POWER STEERING FLUID FLUSH DONE. IT HAS BEEN A BIT OVER A YEAR SINCE THE FIRST TIME IT HAPPENED, BUT IN THE PAST TWO WEEKS I'VE LOST MY POWER STEERING ABOUT TEN TIMES. IT'S ALWAYS WHEN I'M AT A SLOW SPEED OR STOPPED. USUALLY SHUTTING THE ENGINE ON AND OFF AGAIN WILL SOLVE THE PROBLEM BUT ONCE IT DID NOT. I LEFT THE CAR ALONE FOR A FEW HOURS AND WHEN I WENT TO DRIVE IT AGAIN IT WAS LIKE NORMAL. IT HAS NOT ALWAYS BEEN HOT WHEN MY POWER STEERING FAILS. I KEEP MY CAR IN A GARAGE SO IT IS SELDOM BAKING IN THE SUN. WHEN THE POWER STEERING GOES, IT FEELS AS IF THE CAR IS GRIPPING BACK AND GETS PROGRESSIVELY WORSE AS I CONTINUE TO DRIVE. I AM NOT AN AGGRESSIVE DRIVER AND I LIVE IN A FLAT AREA WHERE DRIVING IS A SIMPLE TASK. *TR
Source: NHTSA WEB SITE -
-
2004 MINI COOPER- CARVER, MN
POWER STEERING PUMP FAN GOT LOWER IN TONE, HARDER TO TURN BUT HASN'T FAILED YET. LOOKING UP THE ISSUE ON SEVERAL SITES, THIS IS A COMMON ISSUE WITH THIS PART FAILING. I CONTACTED THE LOCAL DEALER WHICH I ORIGINALLY BOUGHT IT FROM AND NO RECALLS WERE SHOWN FOR IT - FOR THE US. CANADA HOWEVER GOT A RECALL AND THEY ARE FIXING THE PROBLEM THERE FREE OF CHARGE. *TR
Source: NHTSA WEB SITE -
2004 MINI COOPER- WASHINGTON , DC
TL* THE CONTACT OWNS A 2004 MINI COPPER. THE CONTACT STATED WHILE DRIVING 35 MPH, THE POWER STEERING ASSIST FAILED. THE CONTACT SHUT OFF THE VEHICLE AND UPON RESTARTING, THE POWER STEERING ASSIST HAD INDEPENDENTLY RESET. THE VEHICLE WAS TAKEN TO THE DEALER BUT THE DEALER WAS UNABLE TO LOCATE THE FAILURE. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 111,000 AND THE CURRENT MILEAGE WAS 112,005.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2005 MINI COOPER- RICHARDSON, TX
RIGHT INSIDE DOOR RELEASE FAILED SO THAT PASSENGER COULD NOT OPEN DOOR FROM INSIDE. PASSENGER WOULD BE TRAPPED INSIDE VEHICLE IN AN EMERGENCY. MINI DEALER REPAIRED BY REPLACING ROTARY LATCH LOCK AT COST OF $447. *TR
Source: NHTSA WEB SITE -
2007 MINI COOPER S- GILBERTSVILLE, PA
TIMING CHAIN AND TENSIONER FAILURE MENTIONED BY OTHERS ALSO OCCURRED IN MY CAR. FAILURE IN MY CASE WAS PROGRESSIVE: STARTED WITH ROUGH STARTS, NOISY IDLE (FROM CHAIN IMPACTING COVER!) PROGRESSED TO NON-EXISTENT ACCELERATION ABOVE 4000 RPMS (A SAFETY ISSUE ON THE HIGHWAY) . BROUGHT THE CAR TO MECHANIC AND WHILE HE WAS INVESTIGATING THE OBVIOUS AIR LEAK, CAR FAILED TO START. DEALER EVENTUALLY DISCOVERED BENT VALVES FROM IMPACT WITH PISTON PREVENTING PROPER SEAL, BUT ONLY AFTER REPLACING SNAPPED TENSIONER GUIDES AND TIMING CHAIN DROPPED INTO OIL PAN FOR $2,525. HAD THIS OCCURRED WHILE DRIVING IT POSES A SIGNIFICANT SAFETY ISSUE. THEN THEY TELL ME THEY CAN REPLACE ALL VALVES FOR $4,500. TOTAL COST, OVER $7,000. EFFECTIVELY, THIS IS A TOTAL ENGINE FAILURE AND IT WOULD BE CHEAPER TO DROP IN A COMPLETE NEW ENGINE. MINI AND THEIR DEALERS ARE WELL AWARE OF THIS PROBLEM AND AS IT CAN - AND HAS - RESULTED IN FAILURES FOR OTHER MOTORISTS AT HIGHWAY SPEEDS IT POSES SIGNIFICANT SAFETY RISK AND SHOULD BE ADDRESSED WITH A RECALL. *TR
Source: NHTSA WEB SITE -
2004 MINI COOPER- PELHAM, AL
WHILE DRIVING ON THE INTERSTATE THE POWER STEERING STOPPED WORKING. THE STEERING BECAME VERY UNCOMFORTABLE AND THE FIRST EXIT WE APPROACHED WE STOPPED AND CHECKED FLUID LEVELS, EVERYTHING WAS FINE. RESTARTED THE CAR AND POWER STEERING WAS WORKING AGAIN AFTER A FEW MILES POWER STEERING STOPPED WORKING AGAIN. CAR IS MUCH HARDER TO STEER WHEN THE PUMP GOES OUT THAN IF EQUIPPED WITH MANUAL STEERING. VERY DANGEROUS WHEN VEHICLE IS AT SLOWER SPEEDS BECAUSE OF THE AMOUNT OF EFFORT IT REQUIRES TO TURN. *TR
Source: NHTSA WEB SITE