MINI Complaints

ON JULY 25TH, APROX 9:00PM. MY DAUGHTER (DRIVER) HAVE JUST ARRIVED FROM COLLEGE INTERNSHIP AND ARRIVED BOYFRIEND FAMILY HOME (12-15MI TRIP). UPON TURNING OFF THE ENGINE AND GETTING OUT OF THE CAR SHE SMELL BURNT AND SAW SPARKS AND FIRE THROUGH THE CAR FRONT GRILL. BOYFRIEND CAME AND OPEN THE HOOD AND NOTICED THE FIRE. THE BOYFRIEND'S FATHER CAME AND USED DRY CHEMICAL EXTINGUISHER TO PUT FIRE OUT. REPORT WAS MADE TO MINI COOPER. I CAME LATER AND NOTICE SEVERAL WIRES BURNT. THE CAR WAS TOWED (7/25, 7/26 EARLY MORNING) AND IS TODAY (8/7/2012) AT MONTGOMERY COUNTY MINI COOPER ROCKVILLE, MD, AWAITING INSPECTION BY BMW ENGINEERING. THE CAR STILL PENDING REPAIR. I TOOK PICTURES LAST SATURDAY (8/4). THESE PICTURES ARE AVAILABLE UPON REQUEST. *TR

ENGINE IS RATTLING HORRIBLY. IN DOING SOME RESEARCH IT SOUNDS LIKE WHAT MOST ARE CALLING THE "RATTLE OF DEATH". THE TIMING CHAIN IS MAKING ENTIRELY TOO MUCH NOISE. AND CAR IS RUNNING POORLY. I CAN NOT AND WILL NOT DRIVE THIS CAR TILL IT IS REPAIRED! THIS IS A POTENTIAL CATASTROPHIC ENGINE FAILURE. MINI COOPER KNOWS ABOUT THIS MAJOR ENGINEERING PROBLEM AND WILL NOT ISSUE A RECALL. REPAIR ESTIMATES ARE AS MUCH AS $2500.00 FOR TIMING CHAIN AND TIMING CHAIN TENSIONER. *TR

DRIVING AT AROUND 40 MPH AND THE POWER STEERING PUMP FAILED. THE STEERING WAS EXTREMELY DIFFICULT. *TR

AFTER LEAVING THE HIGHWAY AND NEGOTIATING THE OFF RAMP, THE POWER STEERING SIMPLY STOPPED WORKING. THE STEERING BECAME EXTREMELY DIFFICULT SO I PULLED OVER, SHUT THE CAR OFF AND LIFTED HOOD TO INSPECT. THE WAS NO VISUAL INDICATION OF ISSUES AN FLUID LEVEL IS FINE. AFTER RESTARTING THE STEERING WORKED FINE AGAIN. SEVERAL DAYS LATER THE SAME SITUATION OCCURRED IN THE MIDDLE OF A CORNER, IT WAS ALL I COULD TO MAINTAIN CONTROL THROUGH THE CORNER. I READ WHERE THERE WAS SOME "OPINIONS" THAT IF POWER STEERING COOLING FAN WAS BAD IT COULD CAUSE THIS TO HAPPEN SO I REPLACED. STILL HAPPENS INTERMITTENTLY. I WILL LIKELY PULL THE STEERING UNIT TO INSPECT BUT THE BIGGEST ISSUE IS IT GIVES A FALSE SENSE OF SECURITY. WHEN YOU RESTART THE ENGINE EVERYTHING SEEMS OK SO YOU CONTINUE, SOMETIMES FOR WEEKS. THE PROBLEM IS THAT THE FAILURE CAN OCCUR IN THE MIDDLE OF A TURN AND CAUSE A SERIOUS ACCIDENT. THERE IS ALSO NO LIGHTED INDICATION OF THE FAILURE ON YOUR DASH, SO YOU DON,T EXPECT IT. THIS WILL END UP KILLING SOMEONE IF IT HASN'T ALREADY. *TR

I OWN A 08 MINI COOPER CLUBMAN WITH 48,000 MILES AND THE WARRANTY JUST RAN OUT ON JUNE 2812: I TOOK IT IN FOR A REPAIR IN MAY AND NO ONE AT THIS DEALER MENTIONED THE TIMING BELT TENSIONER! I WAS DRIVING DOWN MY ROAD AND THANK GOD THE SPEED LIMIT WAS ONLY 35 WHEN SUDDENLY THE BELT JUMPED AND MY CAR LOST ITS ENGINE: TOOK IT TO MY LOCAL STATION AND THEY LOOKED INSIDE AND SAID SOMETHING CAME LOOSE FROM THE INSIDE OF ENGINE AND TORE IT UP AND I NEED A NEW ENGINE: SO I CALLED DEALER AND CORP AND THEY SAY I NEED TO SPEND MONEY TO GET THEIR TECHS TO LOOK AT IT AND NOT MY MECHANIC:SO I GOT ON LINE AND INVESTIGATED THE PROBLEM AND FOUND THIS IS A COMMON PROBLEM FROM MINI WITH A DEFECTIVE TENSIONER WHICH OUT OF NO WHERE WITHOUT WARNING FLIES OFF: MINI REFUSES TO FIX THESE PROBLEMS AND EVERY MECHANIC SAYS IT IS NOT THE OWNERS PROBLEM AND A BELT SHOULD NEVER FLY OFF: FURTHER THE BELT ON LT BREAKS WHEN IT FLIES IN THE PISTONS AND BREAKS OTHER PARTS OF THE ENGINE: MINI WILL WAIT UNTIL SOMEONE IS KILLED WHILE DRIVING DOWN A HIGHWAY AND IT NEEDS TO BE ADDRESSED! A COMPLAINT IS SIGNED WITH OVER 850 SIGNING IT AND HOPE MANY MORE BUT I STILL THINK IT IS A SERIOUS ISSUE ENOUGH WHERE YOU SHOULD GET INVOLVED: MINI IS SCREWING THE PEOPLE AND REFUSE TO ADMIT THIS IS A DEFECTIVE PART AND IN MOST CASES WONT PAY FOR THE NEW ENGINE WHILE WE STILL OWE THOUSANDS ON THE CAR: PLEASE GET INVOLVED AND MAKE MINI CORP PAY FOR THE DAMAGES THAT THEY CAUSE BY REFUSING TO FIX THIS PROBLEM ONCE AND FOR ALL: NO TIMING BELT SHOULD HAVE TO BE ADJUSTED AND SURELY A TIMING BELT SHOULD LAST 80,000 MILES: THIS COMPANY IS CHEAP AND IS WAITING FOR A DISASTER!! PLEASE PLEASE HELP THE PEOPLE AND MAKE MINI TAKE CARE OF THEIR FAULTY PARTS!!![XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

OUR 2004 MINI COOPER HAS BEGUN TO EXHIBIT INTERMITTENT POWER STEERING FAILURES USUALLY AFTER BEING AT REST OR AT VERY LOW SPEEDS. IF THE CAR IS TURNED OFF AND RESTARTED, THE POWER STEERING STARTS UP AGAIN BUT THE PROBLEM HAS BEGUN OCCURRING MORE AND MORE FREQUENTLY. *TR

DRIVING DOWN THE ROAD AND THE STEERING GOT HARD. AFTER ALMOST WRECKING AND MAKING IT HOME , TURNED CAR OFF AND 10 MINUTES LATER IT WORKED AGAIN. *TR

ELECTRIC POWER STEERING PUMP FAILED WHILE DRIVING, MAKING THE CAR UNDRIVEABLE. *TR

MY CAR HAS BEEN MAKING A RATTLING SOUND FOR ABOUT 6 MONTHS. ALTHOUGH THE CAR HAS BEEN SERVICED TWICE DURING THAT TIME, NO TECHNICIAN OR MINI SERVICE DEPARTMENT REPRESENTATIVE SAID ANYTHING ABOUT THE RATTLE. WHILE DRIVING ON THE HIGHWAY I NOTICED MY CAR BEGINNING TO RUN... FUNNY. NOT LONG AFTER, THE ENGINE POWER LIGHT CAME ON. APPROXIMATELY 10-15 MILES LATER, MY CAR STOPPED IN THE MIDDLE OF THE ROAD. BECAUSE THE CAR WOULD NOT RESTART, IT WAS TOWED TO A MINI SERVICE DEPARTMENT. I WAS TOLD THE PROBLEM WAS THE TIMING CHAIN, AND IT NEEDED TO BE REPLACED. THERE ARE COUNTLESS NUMBERS OF THESE REPORTS ON THE INTERNET. INSPITE OF THE NUMBERS OF COMPLAINTS AND REPAIRS, MINI/BMW HAS REFUSED TO TAKE RESPONSIBILITY FOR THE PART. IT WAS VERY FORTUNATE THERE WAS NO CRASH OR FATALITY, AGAIN MY CAR STOPPED IN THE MIDDLE OF THE ROAD WITH VERY LITTLE WARNING. *TR

TL* THE CONTACT OWNS A 2010 MINI COOPER. THE CONTACT STATED THAT ON TWO DIFFERENT OCCASIONS, TWO PASSENGERS SUSTAINED BURNS TO THEIR LEGS FROM THE EXHAUST PIPE WHILE PLACING AN ITEM IN THE TRUNK. THE VEHICLE WAS NOT TAKEN TO THE DEALER AND THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 5,600 AND THE CURRENT MILEAGE WAS 5,732.