MINI Complaints

TL* THE CONTACT OWNS A 2003 MINI COOPER. THE CONTACT WAS TRAVELING 55 MPH WHEN GRAY SMOKE EMITTED FROM THE UNDER THE HOOD OF THE VEHICLE AS THE POWER STEERING FAILED. THE CHECK ENGINE WARNING LIGHT ILLUMINATED DURING THE FAILURE AND THE VEHICLE OVER HEATED. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHERE IT WAS CONFIRMED THAT THE HARMONIC DAMPER HAD DETACHED FROM THE ENGINE. THE MANUFACTURER WAS CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND THE CURRENT MILEAGE WAS 79,000.

MY MINI WAS STOPPED AT A TRAFFIC LIGHT BEHIND A TOYOTA 4 RUNNER WHEN I WAS STRUCK FROM THE BACK BY A CARELESS DRIVER IN A MIDSIZE SEDAN WHO HAD FAILED TO SEE THE CARS IN FRONT OF HER STOPPED AT A RED LIGHT. THE DAMAGE DONE TO BOTH THE CAR THAT STRUCK MINE FROM BEHIND AS WELL AS THE DAMAGE DONE TO THE 4 RUNNER WERE MINIMAL BY COMPARISON. THE MINI INCURRED IRREPARABLE DAMAGE TO THE FRONT END OF THE CAR. MY CONCERN IS THAT THE AIRBAGS NEVER DEPLOYED AND THE DRIVER OF THE 4 RUNNER PULLED ME OUT OF THE CAR DUE TO FIRE HE SAW COMING FROM UNDER THE ENGINE OF THE MINI, BEFORE LONG THE WHOLE FRONT END WAS ENGULFED IN FLAMES. THE CAR WAS DECLARED A TOTAL LOSS. SHOULD THE VEHICLE HAVE CAUGHT ON FIRE? SHOULDN'T THE AIRBAGS HAVE DEPLOYED WITH THE GRAVITY OF THE DAMAGE? *TR

POWER STEERING PUMP STARTED WORKING INTERMITTENTLY, THEN FAILED. CONTACTED LOCAL MINI DEALER (MIDWESTERN AUTO GROUP), WHO ADVISED THAT I BRING IT IN TO "CONFIRM" AT THE DIAGNOSTIC COST OF $140. WHEN I INQUIRED AS TO WHY I SHOULD PAY A DIAGNOSTIC FEE WHEN I HAD I IDENTIFIED THE PROBLEM, MAG SERVICE MANAGER STATED AT THAT TIME THAT A FULL/PARTIAL REPAIR BY MINI USA WAS "HIGHLY LIKELY" IF I BROUGHT THE VEHICLE IN FOR DEALER SERVICE AND PAID THE FEE. AFTER NEARLY A MONTH OF BACK-AND-FORTH BETWEEN MINI USA, MAG, AND MYSELF NEITHER MINI USA NOR MAG WOULD OFFER ANY REPAIR ASSISTANCE. NEITHER MINI USA NOR MAG WOULD ACKNOWLEDGE THE NHTSA INVESTIGATION, THE RECALL IN CANADA, OR THE NUMEROUS ONLINE COMPLAINTS ABOUT THIS WELL-DOCUMENTED ISSUE. BOTTOM LINE: I EXPERIENCED A "SHAKE DOWN" FROM MAG AND MINI USA IN AN ATTEMPT TO CORRECT A KNOWN SAFETY ISSUE. DEPLORABLE PRACTICE. *TR

THE TRANSMISSION IN MY 2003 MINI COOPER DIED AT 59,000 MILES. I HAD TO REPLACE THE TRANSMISSION, SAME AS NUMEROUS OTHER MINI COOPER OWNERS HAVE, AT A COST OF ABOUT $7,000. I WAS TOLD THAT THE CVT TRANSMISSION IN THE 2003 MINI COOPERS WERE DEFECTIVE AND NOTHING COULD BE DONE TO REPAIR IT. MINI COOPER HAS NOT RESPONDED TO THE NUMEROUS COMPLAINTS BY ITS CONSUMERS AND HAS NOT OFFERED TO HELP PAY FOR THE REPLACEMENT TRANSMISSION COST. *TR

TL* THE CONTACT OWNS A 2002 MINI COOPER. THE CONTACT WAS TRAVELING 20 MPH WHEN THE POWER STEERING ASSIST FAILED. THE VEHICLE WAS NOT TAKEN TO DEALER FOR INSPECTION AND THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND THE CURRENT MILEAGES WERE 66,000.

OUR 2006 MINI COOPER HATCHBACK'S PASSENGER SIDE AIR BAG INDICATOR STAYS ON WITH OR WITHOUT A PASSENGER. SOMETIMES WITH A PASSENGER, IT WILL GO ON AND OFF SPORADICALLY. IF THE LIGHT IS ON WHEN THERE IS A PASSENGER IT WOULD BE LOGICAL TO ASSUME THAT THE AIRBAG WILL NOT DEPLOY. AFTER RESEARCHING THIS PROBLEM ON THE INTERNET, IT WOULD APPEAR THAT THIS PROBLEM IS WIDE-SPREAD AND DANGEROUS. *TR

TL* THE CONTACT OWNS A 2004 MINI COPPER. THE CONTACT WAS TRAVELING 35 MPH WHEN THE POWER STEERING FAILED. THE VEHICLE WAS TAKEN TO THE DEALER. THE DEALER STATED THAT THE POWER STEERING PUMP NEEDED TO BE REPLACED. THE MANUFACTURER WAS CONTACTED. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 100,000 AND THE CURRENT MILEAGE WAS 105,000.

WAS STOPPED IN PARKING LOT, FIRE STARTED IN ENGINE BAY. POWER STEERING HAS BEEN INTERMITTENT FOR AWHILE. SHOP INDICATED THAT THE FAN FAILED AND CAUSED THE PUMP/WIRING TO COMPLETELY MELT. THIS ISSUE IS WIDELY KNOWN AND FOUND ON MINI COOPER FORUMS. *TR

THE TIME CHAIN JUMPED WHICH NEEDS TO BE REPLACED. THIS SHOULDN'T HAPPEN WITH SUCH LOW MILES ON THE CAR. MINI REFUSED TO ACCEPT RESPONSIBILITY. IT IS A VERY EXPENSIVE REPAIR TO REPLACE THE TIMING CHAIN.. THE CAR BEGAN TO MAKE KNOCKING NOISE AND RUN ROUGH. COULDN'T DRIVE THE CAR AND HAD TO HAVE IT TOWED TO MINI COOPER SERVICE DEPT. *JS

AIR BAG LIGHT CAME ON. SHUTTING OFF AND RESTARTING CAR, THE LIGHT WILL GO OUT BUT COMES BACK ON WITHIN SECONDS. THIS OCCURRED AFTER ADJUSTING PASSENGER SEAT. *JS