MINI Complaints

The contact owns a 2022 Mini Cooper equipped with Pirelli Tires, Tire Line: P-Zero Run Flat, Tire Size: 205/40/R18, DOT Number: 19307460B. The contact stated that upon inspection, it was discovered that the both front side tires had three sidewall bubbles, and the front passenger’s side tire had two sidewall bubbles. The cause of the failures was not yet determined. The manufacturer and local dealer were notified of the failure, but no assistance was offered. The failure mileage was 8,025. The VIN was unavailable.

THE PASSENGER AIRBAG WARNING LIGHT INDICATING THE PASSENGER SIDE AIRBAG IS DISABLED IS ON, EVEN IF PASSENGER IS SEATED. THE WARNING WAS INTERMITTENT STARTING IN 2015 AND THE CONTINUOUS SINCE 2022. OUR MECHANIC TELLS US THE ON-BOARD COMPUTER SYSTEM NO LONGER RECOGNIZES THE PASSENGER FRONT AIRBAG SENSOR. THEREFORE, THE AIRBAGS ARE BEING DISABLED FOR BOTH PASSENGER AND DRIVER.

Lights come on & off for airbags and or seat belts - randomly - unknown as to why - or if they are working - sometimes stay on - for 2 weeks - then go off and not on for quite awhile (weeks) brought up as to -why? with no resolution except may need repair? Does not seem to make sense - no accidents or even close to an accident ever occurring- local driving - car maintained.

The contact owns a 2010 Mini Cooper Clubman. The contact stated that while driving at an undisclosed speed, the rear liftgate spontaneously opened. Additionally, the contact stated that while parked, the failure recurred. The vehicle was not diagnosed nor repaired by an independent mechanic or the dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 6,000.

Unknown. I purchased a used 2009 mini cooper in 2013. The airbag light went on for the passenger front side shortly after. I took it to be looked at and was told it would cost around 1,000 to be replaced. I couldn't afford that and felt that since it was never in an accident it must be defective. I contacted Mini cooper via email and phone calls and was told that since there wasn't any recalls, they couldn't do anything. I have always been uneasy driving with passengers, including my grandson in the car. I honestly expected Mini cooper to replace the airbag, but here we are, hoping nothing happens to the safety of my passengers... please reply with any information for me.

The contact owns a 2011 Mini Cooper Countryman. The contact stated while starting the vehicle, the contact noticed an abnormal sound. The contact stated that after the vehicle warmed up, the abnormal sound stopped. The vehicle was not diagnosed. The dealer was contacted and stated that the vehicle was out of warranty. The manufacturer was not contacted. The failure mileage was 108,000.

Dear NHTSA, I am writing to express my concerns about the safety of the 2011 Mini Cooper, specifically regarding the Car Access System (CAS) module. There is a widespread issue with the CAS module failing, which can result in the vehicle not starting or even stalling while driving. This poses a serious safety risk to drivers and passengers, as a sudden stall or loss of power can lead to accidents, injuries, or death. Furthermore, there is currently a backorder of the part, and it is not clear if there are any parts available which do not have this single point of failure. This means that even if a vehicle owner experiences this issue, there is no clear resolution to the problem, and the vehicle remains unsafe to drive. This has been diagnosed by an automotive repair shop, and I have discussed this issue with the Mini Cooper dealer, Mini Cooper/BMW manufacturing, BMW/Mini Assistance, and the auto repair shop. Both the dealer and the auto shop have both reported over a dozen cars with the same issue that have all been rendered non-functional. Average time to allegedly fix the problem is anywhere between 4 months and 1 year, but there does not seem to be resolution. The Mini Cooper dealer said there likely will be a recall at some point, but given the company’s history of failing to address safety issues such as these and issuing recalls in a timely manner, we have taken reporting this issue into our own hands. I believe that this issue warrants an investigation by the NHTSA and that a recall may be necessary to ensure the safety of drivers and passengers of the 2011 Mini Cooper. I urge you to take action on this matter and investigate this issue further. Thank you for your attention to this matter. Sincerely, [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

The car completely lost steering in traffic. I brought it back to the Mini dealership, they informed me this is a known issue for Mini Coopers equipped with the click-and-play system, and they needed to re-wire the click-and-play to fix it. However Mini decided this should not be a recall. I strongly disagree with Mini's assessment considering losing steering on the road could cause severe accidents.

The contact owns a 2015 Mini Cooper. The contact stated that after the vehicle was taken to a local dealer for a routine oil change, the mechanic also determined that the valve cover gasket needed to be replaced and an unknown engine software needed to be updated. The vehicle was not repaired. The manufacturer was made aware of the failure, and the contact was advised to file a complaint with the NHTSA Hotline. The approximate failure mileage was 78,000.

1. (Lighting) The front lights of the car kept turning off and on. We would always go to the repair shop every time the lights began to malfunction. (Engine) the oil was sticky which was not normal and the water entered inside. (Brakes) When you turned on the car, noises came from the brakes which were concerning and risky to drive in. 2. This car was risky to drive due to the problems with the oil and brakes. 3. Yes, this problem has already been confirmed by a dealer. 4. No. 5. No.