MINI Complaints

THE CAR STALLED WHILE DRIVING ON FREEWAY ONCE AND HIGH PRESSURE FUEL PUMP WAS REPLACED BY MINI COOPER AND AGAIN SECOND TIME ON INNER ROADS DRIVING AT 20 MILES AN HOUR....WITHOUT ANY WARNING

MY MINI IS ONLY AT 133,XXX MILES. AROUND 130,XXX MILES IT STARTED, I GOT OFF WORK AND WAS GOING TO HEAD HOME. I TRIED STARTING IT, IT JUST CRANKED UNTIL I PRESSED THE STOP BUTTON. ABOUT 4 DIFFERENT SERVICE ICONS CAME ACROSS THE SCREEN ( RED CAR SAYING SERVICE, CAR UP ON A LIFT, STEERING WHEEL WITH AN EXCLAMATION POINT, AND A GEAR COG WITH AN EXCLAMATION POINT). DISCONNECTED THE BATTERY FOR 5 MINUTES, HOOKED IT BACK UP AND IT WORKED FINE, OR SO I THOUGHT. IT NOW RUNS ROUGH, AND I HAVE TO DISCONNECT THE BATTERY ABOUT EVERY 5TH-6TH TIME I TRY TO GO ANYWHERE BECAUSE IT WILL JUST DO AS BEFORE AND JUST CRANK. HAVE TAKEN IT TO 3 DIFFERENT SHOPS, ALL SAYING THE ECU IS BAD. I CAN TRY TO HAVE IT REPROGRAMMED FOR $500-$800, HOWEVER IF THEY ARE UNABLE TO REPROGRAM IT, I AM LEFT WITH THE ONLY OPTION OF SPENDING $1,000 FOR A NEE BLANK ECU FROM MINI, WHICH THEN HAS TO BE PROGRAMMED BY MINI FOR ADDITIONAL $$.

IN MOTION.. THE POWER STEERING WHEEL FEELS TO HARD TO TURN OPERATE;I CHECK THE VIN# NUMBER AND APPEAR (1) RECALL FOR POWER STEERING INCOMPLETE;WE CALL AT BMW OF DALLAS AND THEY SETUP AN APOINMENT ON JANUARY,15,2020...WHEN I SHOW UP...THEY SAY MY CAR DON'T HAVE ANY RECALL;AND I SHOW IM THE OFFICIAL RECALL WITH MY VIN#...BMW RECALL & NHTSA RECALL AND THEY SAY THE CAR WARRANTY IS EXPIRED,I SAID I JUST NEED FIX THE RECALL ON MY CAR AND THEY WANNA CHARGE ME $180 DLLS JUST TO GET THE VEHICLE INSPECTED,IF THE CAR GOT SOMETHING WRONG THEY CHARGE ME THE COST...I DONT ACCEPT...MY CAR GOT THE RECALL AND THEY MAKE ME DRIVE 120 MILES WHIT THE CAR FOR NOTHING

TL* THE CONTACT OWNS A 2006 MINI COOPER S. THE CONTACT STATED THAT WHILE ATTEMPTING TO MAKE A RIGHT TURN, THE VEHICLE LOST POWER STEERING FUNCTIONALITY. THE SEAT BELT AND CHECK-ENGINE WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE BROWN MOTOR WORKS (803-551-0991, LOCATED AT 4041 BROAD RIVER RD, COLUMBIA, SC 29210) AND IT WAS DIAGNOSED THAT THE POWER STEERING NEEDED TO BE SERVICES. THE VEHICLE WAS NOT REPAIRED. THE FAILURE WAS INTERMITTENT. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT SUBJECTED TO A RECALL. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 160.000.

MY CAR CAUGHT FIRE WHILE DRIVING. I HAD BEEN DRIVING FOR ABOUT AN HOUR ON THE HIGHWAY. THERE WAS NO WARNING. NO CEL OR ERRORS ON THE DASH DISPLAY. CAR WAS RUNNING NORMALLY. I NOTICED SOME SMOKE. AFTER PULLING TO THE SIDE OF THE ROAD FLAMES STARTED COMING FROM UNDER THE HOOD. THE CAR WAS STILL RUNNING NORMALLY. I SHUT OFF THE MOTOR AND GOT OUT. BYSTANDERS EMPTIED AN EXTINGUISHER THROUGH THE FRONT GRILLE BUT WITHIN MINUTES THE ENTIRE VEHICLE WAS ENGULFED. CAR WAS ALMOST COMPLETELY DESTROYED. FIRE BURNED THROUGH THE FIREWALL AND CONSUMED THE INTERIOR.

MY BRAKES FAILED TO STOP MY CAR. I WAS AT A DRIVE-UP ATM AND SLOWLY APPROACHED THE MACHINE WHEN THE JERKED FORWARD SEVERAL TIMES AND I COULD NOT STOP IT. I TRIED TO ENGAGE THE HANDBRAKE AND THAT DID NOT STOP MY CAR. THE CAR DROVE ACROSS A DRIVEWAY, JUMPED THE CURB AND HIT A STONE WALL. THE AIRBAG WAS DEPLOYED. I CHECKED AN ONLINE CHAT ROOM AND SAW THAT THE FAILURE OF BRAKES AT SLOW SPEED IS COMMON ENOUGH THAT THAT BRAKE FAILURE IN MINI COOPERS THAT MANY OWNERS REPORTED BRAKE FAILURE M

WAS PARKED AND WENT TO START IT AND NO WARNING CHIMES SEAT BELT SEAT RADIO AIR BAGS

TL* THE CONTACT OWNED A 2013 MINI COOPER COUNTRYMAN. THE CONTACT STATED THAT SEVERAL MINUTES AFTER THE VEHICLE WAS PARKED, THE VEHICLE CAUGHT ON FIRE. THE CONTACT STATED THAT THE FIRE STARTED AT THE FRONT OF THE VEHICLE. THE FIRE DEPARTMENT WAS CONTACTED AND WAS ABLE TO EXTINGUISH THE FIRE BUT NOT BEFORE THE VEHICLE WAS DESTROYED. A FIRE REPORT WAS FILED, INCIDENT NUMBER: 2019-006185. THE VEHICLE WAS TOWED TO THE INSURANCE COMPANY'S LOT. MINI OF WARWICK LOCATED AT 1515 BALD HILL RD A, WARWICK, RI 02886, (401) 229-4373, WAS CONTACTED AND INFORMED OF THE FIRE AS WELL AS THE VEHICLE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 67000. THE VEHICLE WAS DESTROYED.

12/19/19 I BROUGHT MY VEHICLE TO HAVE 2 FRONT TIRES REPLACED HAD THEM MOUNT AND BALANCED AND A FRONT ALIGNMENT DONE. THE DEALER ALSO COMPLETED MULTI POINT VEHICLE CHECK. I GET HOME. THE CAR SITS STILL SATURDAY. I START IT SATURDAY AT 1:30PM AND GET READY TO PULL OUT OF DRIVE WAY. WARNING LIGHT COMES ON DASH STATING BATTERY IS NOT CHARGING. STOP CAREFULLY. CONSULT NEAREST SERVICE CENTER. I CONTACTED SERVICE ADVISOR. HE STATED TO DRIVE IT BACK AND THEY WILL GIVE A LOANER. I SAID NO! THE VEHICLE ISN'T DRIVE ABLE AND I DON'T FEEL SAFE. HE STATED THEY CLOSE IN 30 MINUTES. I WANTED TO SPEAK TO UPPER MANAGEMENT. NO ONE WAS AVAILABLE HE STATED. I SAID I WOULD CALL BACK MONDAY DECEMBER23 2019. I SPOKE TO RECEPTIONIST WHO MAKES APPOINTMENTS. SHE HAD AVAILABLE SPOT ON THURSDAY DECEMBER26,2019. I TOLD HER I WILL HAVE IT TOWED THAT THURSDAY. I GET THERE TOLD THEM ABOUT THE MESSAGE THAT CAME ON DASH. I WAS GOING TO HAVE TO REPLACE BATTERY AND NEEDED A BRAKE FLUSH AND OH BY THE WAY LOOKS LIKE YOUR PULLEY WENT OUT. THE VEHICLE ONLY HAD 37,502 MILES. I HAVE NEVER HEARD OF A PULLEY BEING REPLACE AT THIS MILEAGE. I CONTACTED CUSTOMER RELATIONS FOR BMW MINI THAT FRIDAY. THEY SAID THEY WILL CONTACT IN 1 BUSINESS DAY. THEY DID SAY THERE IS AN OPEN CASE. THEY WILL CONTACT JAN 7. I WAS IN A LOANER FOR 6 DAYS. I SPOKE TO SERVICE MANAGER TUES 31,2019 WHICH WAS NEW YEAR'S EVE. SHE STATED THE DEALERSHIP WILL GIVE 20% DISCOUNT AND BMW MINI WILL STILL CONTACT ME IF THEY ARE GOING TO ASSIST. I MENTIONED TO THEM ABOUT THE DEFECTED PULLEYS ON 2002 THRU 2006 MODELS. THEY WILL LOOK INTO IT.

2009 CLUBMAN MINI COOP FUEL PUMP KEEPS TRYING TO DIE WHEN DRIVING.THIS CAN BE VERY DANGEROUS WHEN DRIVING ON THE FREEWAY. IT DIE ON ME TRYING TO TAKE IT TO THE DEALERSHIP ON L45. THEN WHEN I GET THERE THEY TELL ME IT'S OLDER THEN 10 YEARS.ITS STILL 10 YEARS OLD. NOW IT WON'T EVEN IDOL RIGHT WHEN I START IT UNLESS I MESS WITH GAS PEDAL AND GIVE IT MORE GAS. I HAVE A EXTENDED WARRANTY LETTER THAT SAY 10 YEARS OR 120,000 MILES THIS ISSUE HAS BEEN GOING ON WITH MINI COOP FOR WEEKS. I'VE TALK TO ABOUT 7 DIFFERENT PEOPLE THAT TELL ME SOMETHING DIFFERENT EVERY TIME I CALL THEM. THEY JUST WON'T HONOR THEIR EXTENDED WARRANTY. THEY JUST DON'T CARE.