PORSCHE Complaints
View complaints related to PORSCHE. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2018 PORSCHE PANAMERA- North Las Vegas, NV
The contact owns a 2018 Porsche Panamera. The contact stated that while driving approximately 70 MPH, the message "Engine Overheating - Park Vehicle" in red letters was displayed on the instrument cluster. The contact pulled over and turned off the vehicle. The contact stated that there was a burning odor inside the vehicle. The vehicle was towed to a local dealer, but was not diagnosed; however, the contact was advised by the dealer that the failure could be related to the coolant pump. The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was approximately 70,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2016 PORSCHE MACAN- Glassboro, NJ
Y shaped plastic Coolant line cracks and leaks do to manufactures poor choice of materials! Resulting in engine overheating, and sever loss of coolant! Spraying entire engine compartment under hood white dried up coolant over spay spots with empty coolant reservoir and no heat. You would think that line would be made from an aluminum as it beads to with stand high heat temperatures from being against and engine.
Source: NHTSA WEB SITE -
2019 PORSCHE CAYENNE- Elk Grove, CA
While driving my 2019 Porsche Cayenne S on the freeway, the check-engine light came on, followed by a message on the dashboard that read “Engine Control fault – Driving permitted – Visit workshop.” Moments later, the vehicle suddenly lost power and decelerated from about ~75 mph to around 55 mph, even though my foot was still on the accelerator. I am [XXX] pregnant and had our [XXX] child in the car at the time. The unexpected loss of speed in fast-moving traffic was frightening. I had to quickly change lanes to reach the slower lane and avoid being hit by other vehicles. After reaching safety, I drove the car to an authorized Porsche dealership, where technicians found an active water-pump leak with coolant entering the vacuum system, which may have caused turbocharger and engine-power failure. This is after I replaced the water pump last year at another porsche dealership. A photo taken during the incident shows the dashboard warning message as it appeared. This incident created a serious safety hazard, as the vehicle displayed “driving permitted” even though it was at risk of a sudden loss of propulsion at highway speeds. The car and the failed components are available for inspection. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Source: NHTSA WEB SITE -
2017 PORSCHE MACAN- MCDONOUGH, GA
I am submitting this complaint regarding a known safety issue affecting my vehicle. I own a 2017 Porsche [2017 Macan GTS ], and I recently discovered that the fuel pump flange on my car has developed cracks, causing a noticeable fuel odor and potential fuel leakage. This component matches the description of the part listed under NHTSA Recall No. 17V-289 (Porsche Campaign AH06), which addresses the same defect. However, when I contacted Porsche and checked my VIN, I was informed that my vehicle is not included in the recall, despite exhibiting the exact failure described in the recall documentation. This situation raises serious safety concerns, as fuel leaks pose a significant fire hazard. I respectfully request that NHTSA investigate why vehicles experiencing the same defect are being excluded from the recall and ensure Porsche extends coverage to all affected vehicles. I am happy to provide photos, repair invoices, and inspection reports upon request. Thank you for your attention to this important safety matter. Recall Overview The recall campaign is identified as NHTSA Campaign No. 17V-289 (also known internally by Porsche as AH06). NHTSA +2 RepairPal.com +2 Affected vehicles: 2015-2017 Macan S and Macan Turbo, and 2017 Macan, Macan Turbo (with Performance Package), and Macan GTS. Asbury Auto +2 NHTSA +2 Issue: The fuel-pump filter-flange may develop fine hairline cracks due to aging/oxidation and internal pressure, which can allow fuel seepage. Fuel leakage in presence of an ignition source increases fire risk. NHTSA +1 Remedy: Dealers will inspect the flange. If cracked, it will be replaced. If not cracked, a protective film will be applied to the flange to prevent external damage. This work is free of charge. RepairPal.com +1 Date of notice: June 13, 2017 for this recall
Source: NHTSA WEB SITE -
2020 PORSCHE TAYCAN- Temple City, CA
During my ownership, the vehicle experienced multiple dangerous failures. It suddenly lost power while driving with my 2-year-old child onboard, and on another occasion the steering wheel locked for several seconds on the freeway. The car has had numerous recalls, and the dealer later confirmed an EV motor failure but offered no buyback. These defects created serious safety risks and caused significant financial loss, which I believe requires NHTSA’s attention.
Source: NHTSA WEB SITE -
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2017 PORSCHE 911 TURBO- Plantation, FL
Check left rear light warning light came up. Took car to mechanic when the light housing was removed it broke into pieces. Mechanic stated 2 others in the past month had the same issue. Issue comes from heat and improper shielding makes the housing britle. Car has 19k miles only. Over $1500 to repair.
Source: NHTSA WEB SITE -
2020 PORSCHE 911 CARRERA S- Middleburg, FL
There is a fuel line above the engine that is leaking fuel onto the top of the engine and running down to the exhaust components. Car is giving off a very strong gas smell. Brought it to Porsche Jacksonville and they are replacing the fuel line above the engine. They have to pull the engine to do so. No warning messages at all, just a strong gas smell. You can pull the rear engine cover and look into the engine bay and find the fuel on top of the engine, or brownish discoloring from fuel.
Source: NHTSA WEB SITE -
2021 PORSCHE TAYCAN- Kenmore, WA
About a month ago while driving at low speed (about 25mph), the car started to shake and the following error was displayed - Engine Control Error - Park Vehicle in a Safe Place. I pulled over, shut the car down, waited 30 seconds and restarted it. The same incident happened a week later. Because again I was driving at low speed, I was able to pull over and shut down/restart the car. This incident scared me, because the car was shutting down while driving. If I was driving at high speed, I could be in serious trouble. I contacted Porsche dealership, setup an appointment and brought the car in. I was told that this issue was caused by cooling fans failure and the issue was addressed. I picked up the car a week ago. Since then, I had the same issue happened twice, including tonight. I started looking online for similar issues and found out on Reddit that this is a common issue in 2021 Taycan. It also looks like Porsche doesn't have a fix for this dangerous issue. The car just shuts down in mid drive. So far I've been lucky enough to drive slow on two lane roads, so I was able to pull over. What will happen if car shuts down on the highway, while driving 60mph? Since this looks to be a common occurrence, I believe Porsche should be notified and take ownership of this issue.
Source: NHTSA WEB SITE -
2013 PORSCHE PANAMERA- Oakland, CA
Odometer Fraud. The contact purchased a 2013 Porsche Panamera. The contact discovered a mileage discrepancy after the purchase. The vehicle was a private sale. At the time of the purchase, the vehicle's mileage was 80,000. It was later discovered that the mileage was approximately 180,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2024 PORSCHE MACAN- Hickory, NC
I was driving home in my 2024 Porsche Macan 4 EV, at about 65 miles per hour on a divided highway. I had my climate control set to 75 degrees on both the driver and passenger side of the vehicle. I believe that the air conditioning was set to off. I also had the drivers seat heated at the max setting. I was alone in my vehicle. It was the first time since I owned my Macan that I had set the heat to that temperature. Approximately 10 minutes into my drive on the highway, I started smelling an acrid smell. I assumed that the smell was coming from outside of my vehicle. I could smell the acrid smell, however, I could not see the source of the smell. Then, I started seeing a very light gray or white smoke coming out of the defroster vents at the base of the windshield. The amount of smoke wasn’t overpowering however, I was concerned if the vehicle was going to catch fire. I opened the driver‘s window in an effort to let the smoke get out of the vehicle. The smoke and the acrid smell lasted perhaps 20 seconds or so; I can’t say for sure. I drove perhaps another five minutes on the highway to my exit and happened to be near my former Porsche dealer. I brought the vehicle to a halt in their parking lot away from other vehicles. I opened up the front trunk and looked for any issues and attempted to find any hot areas in that front trunk. I could not locate anything unusual. I then drove another 10 minutes to get home and parked the Porsche on my driveway. I didn’t experience any further issues this evening. While searching online for individuals experiencing a similar issue, it appears that the issue results from a defective passenger compartment electric heater (ZX17), detailed here: https://static.nhtsa.gov/odi/tsbs/2025/MC-11017831-0001.pdf I will continue to monitor this in the next few days.
Source: NHTSA WEB SITE