PORSCHE Complaints
View complaints related to PORSCHE. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
-
2006 PORSCHE CAYENNE- Columbia, SC
The contact owns a 2006 Porsche Cayenne. The contact had received notification of NHTSA Campaign Number: 22V656000 (Exterior Lighting). The contact became aware of condensation in the headlights and that the headlights were very dim. The contact made an appointment with a dealer and had the recall repair performed; however, the headlights were still dim while in operation. The vehicle was returned to the dealer however, no additional assistance was provided. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 100,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2006 PORSCHE CAYENNE- Houston, TX
The contact owns a 2006 Porsche Cayenne. The contact stated while driving at an undisclosed speed, the vehicle started to overheat. The contact stated that she was able to navigate the vehicle off the road. The contact then stated that the coolant had drained from the vehicle. The coolant warning light was illuminated. The vehicle was taken to the dealer where it was diagnosed that the coolant pipes detached, and the radiator hose needed to be replaced. The contact mentioned that the radiator hose was previously replaced; however, the failure recurred. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 53,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2014 PORSCHE CAYENNE- Delray Beach, FL
The contact owns a 2014 Porsche Cayenne. The contact stated while driving at an undisclosed speed while depressing the brake pedal, the brake lights became inoperable. Another motorist informed him that the brake lights were inoperable. The contact continued to drive with the hazard lights activated. The contact noticed that the plastic plugs were clogged with leaves and dirt and water had entered the vehicle which short-circuited the electrical system. The vehicle was taken to an independent mechanic who stated that the sunroof plastic plugs were broken, and that water had entered the vehicle. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 75,600.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2011 PORSCHE CAYENNE- Shaker Heights, OH
2011 Cayenne Turbo: Vehicle has had recent transfer case servicing. Experiencing a grinding sensation on roundabouts, and turns that almost feels as if the brake is applied. If issue continues to worsen, it could easily cause an accident as a sudden speed reduction on a roundabout, or turn may prompt unaware/inattentive drivers to rear-end me, or worse. Dealership is citing transfer case failure, however, my vehicle is one year removed from the end of the extended warranty campaign and is no longer eligible for a replacement unit.
Source: NHTSA WEB SITE -
2010 PORSCHE 911 (997)- San Marcos, CA
Last year my 2010 Porsche 911 GT3RS experienced a catastrophic engine failure while on the road. I had to shut off the car in the middle of a 4-lane highway and try to coast to a stop while navigating around much faster traffic risking my safety and the safety of other drivers. There was no warning prior to the failure. Just a sudden bang, followed by shaking and rattling noise. Once the car was towed to an automotive repair shop, the engine was taken apart and it was concluded that a piece from the intake broke off and got swallowed by the engine while on the road. I have images and documentation of the damage and the parts are available for inspection. The trouble is that the failed piece of the intake was part of a manufacturer recall to fix that exact issue back in 2013. After the findings of the repair shop I contacted Porsche Cars North America. The car was subsequently brought in to a Porsche dealer for inspection, where I was told multiple times that a failed recalled part would be covered by the manufacturer's good will repair policy. After 4 months of back and forth with the headquarters I was told that Porsche would not be responsible. I have spoken to other owners of this exact model cars and several of them have confirmed that their replacement intakes have failed, in some cases causing the engine to completely seize while on the road. Thankfully that did not happen to me.
Source: NHTSA WEB SITE -
-
2021 PORSCHE TAYCAN- Santa Clarita, CA
Several times when driving (3) the vehicle loses all power and stops. Warning error messages are displayed on the dashboard screen ("Electrical system error") and "Engine Control Error" This is a dangerous situation, as the car suddenly just went dead on the middle of the highway. with cars having to swerve out of the way to avoid hitting my vehicle. The vehicle has been in the Porsche dealer once to have this issue rectified, but has happened again twice since that time.
Source: NHTSA WEB SITE -
2020 PORSCHE CAYENNE- Irving , TX
When downshifting and just before Coming to a complete stop and vehicle lurches/surges forward even though my foot is on the brake pedal. This happens in every drive mode with or without Autostart/stop engaged. It is Significantly challenging in stop and go traffic because it’s difficult to gage when the car will come to a complete stop. I have to make accommodation for the car lunging forward which is unpredictable because sometimes it’s a subtle surge forward and other times I have no control or idea how far forward the car is going to move. This makes this is especially dangerous when cars are quickly changing lanes in front of me in stop and go traffic during rush hour. Emergency braking DOES not help this! I have experience this. The collision warning Went off in the car and emergency braking was engaged just at the Knick of time! Adverse weather conditions could have easily made that a very bad accident. I should be able to Do normal every day driving And stopping, for example stopping to a red light, or stop and go traffic without having to activate emergency functions in my car and putting myself at unnecessary risk because of a “glitch” with Porsche. This normal every day driving. I returned my car to the dealership who told me it’s normal performance for this car along with. I along with many other owners have researched this and found out that software upgrades have been done to correct this problem which are not available yet in the United States. This issue needs to be resolved immediately to prevent potential accidents.
Source: NHTSA WEB SITE -
2004 PORSCHE CAYENNE- East Grand Forks, MN
The contact is a car seat technician. The contact worked with a family who owns a Maxi-Cosi Pria 85 Max Convertible Car Seat, as the technician was inspecting the car seat she noticed the chest clip was not working as needed. The magnetic piece that clips on the chest area comes out easily.
Source: NHTSA WEB SITE -
2017 PORSCHE MACAN- Alpharetta, GA
It appears some part of the steering column in my 2017 Macan has failed. The whole steering assembly has about 10mm of give in the vertical direction. This could be a serious safety hazard if the assembly comes completely loose while driving.
Source: NHTSA WEB SITE -
2022 PORSCHE TAYCAN- Kirkland, WA
Heater randomly stopped working, defrost won't function and that will cause a safety concern
Source: NHTSA WEB SITE