SUZUKI Complaints
View complaints related to SUZUKI. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2006 SUZUKI GRAND VITARA- GREENWOOD , IN
PREMATURE FAILURE OF THE PASSENGER RESTRAINT AIR BAG SYSTEM DUE TO FAILURE OF A PRESSURE SENSOR IN THE PASSENGER SEAT. SUZUKI REFUSES TO REPAIR IT AS THEY CONSIDER IT OUT OF WARRANTY AND THE DEALER WANTS $1,200.00 TO REPLACE THE SEAT. *TR
Source: NHTSA WEB SITE -
2006 SUZUKI RENO- INDIANAPOLIS, IN
MY WIFE HAS BOUGHT THIS CAR BRAND NEW AND SEEMS LIKE ITS GOING TO BE ON ITS THIRD TRANS AND IT ONLY HAS 67000 MILES ON IT. THE CARS ENGINE LITE COMES ON STEADY AND DRIVES FINE FOR A LITTLE BIT BUT AFTER A WHILE THE LIGHT STARTS FLASHING AND THE CAR IDLES ROUGH, GOES 0-60 IN CHRISTMAS TO NEXT THANKSGIVING THEN WILL NOT SHIFT CORRECTLY. IT FEELS LIKE IT IS TAKING OFF IN THIRD GEAR EVERY TIME. WHEN IT FINALLY GETS GOING IT SHIFTS IN THE 5-7000 RPM RANGE. WE HAVE TAKEN IT TO THE SHOP THE FIRST TIME AND THEY SAID IT WAS A SENSOR. THEY CHANGED THE SENSOR AND STILL THE SAME SO THEY CHANGED THE TRANS AT ONLY UNDER 30000 MILES. TWO DAYS LATER AND 12 MILES DOWN THE ROAD, THE SAME THING OCCURS. WE TOOK IT BACK TO THE DEALER AND THEY SAID THERE IS NOTHING WRONG WITH THE CAR AND THAT WE WILL HAVE TO DRIVE IT. I HAVE TRIED TO EMAIL OTHER DEALERS AND NOONE WILL TOUCH IT. NOW IT IS DOING THE SAME EXACT THING EXCEPT THE CAR WILL JUST NOT HARDLY MOVE. IT SEEMS TO BE FOULING OUT THE PLUGS. I PULLED THEM AND THEY ARE ALL COVERED IN FUEL. IT NOW FEELS LIKE ITS THE TIMING BELT THAT SLIPPED A TOOTH. SUZUKI SHOULD STICK WITH MAKING BIKES AND NOT CARS AND MAYBE HAVE BETTER CUSTOMER ASSISTANCE. I AM AT LOST FOR WORDS OR KNOWLEDGE AS TO WHAT TO DO. I FEEL THAT WE SHOULDN'T HAVE TO PAY FOR REPAIRS ON SOMETHING THAT SHOULD BE RECALLED MOST DEFINITELY. IT IS HIGHLY DANGEROUS AND SHOULDN'T BE ON THE ROAD. THERE HAS BEEN INSTANCES WHERE IM ABOUT TO TURN LEFT AND THE CAR LOOSES POWER HALF WAY THROUGH THE TURN. PLEASE DO SOMETHING ABOUT THIS DEATH TRAP. MY WIFE TOTES AROUND OTHER KIDS IN THIS CAR FOR HER JOB. THANK YOU *TR
Source: NHTSA WEB SITE -
2007 SUZUKI XL7- GUYTON, GA
FAMILY WAS TRAVELING TO TOWN WHEN WE SMELLED SOMETHING THAT SMELLED LIKE WIRES BURNING. UPON INSPECTING THE VEHICLE, THE SMELL DISAPPEARED. UPON LEAVING THE STOP SIGN WE WERE AT, WE TRAVELED ABOUT A QUARTER OF A MILE & THE DRIVER (MYSELF), STARTED TO SMELL SMOKE. I THEN PULLED OVER TO FURTHER INSPECT THE VEHICLE AT WHICH TIME, I TURNED ON THE OVERHEAD LAMP IN THE VEHICLE SINCE IT WAS STARTING TO GET DARK, & NOTICED THAT THE WHOLE FRONT DASHBOARD AT THIS POINT, WAS GLOWING RED, ORANGE, & BLUE & THICK BLACK SMOKE WAS BOILING UP ON THE ENTIRE INSIDE WINDSHIELD & THAT THE TRUCK ON THE DRIVER'S SIDE WAS FULLY ENGULFED IN FLAMES BEHIND THE DASHBOARD. I IMMEDIATELY GOT MY CHILDREN (TEENAGERS) OUT OF THE TRUCK & LEANED OVER TO GRAB MY PURSE & SAW THAT THERE WAS BLUE FLAMES DRIPPING DOWN FROM UNDER THE DASHBOARD ONTO THE FLOOR WHERE MY FEET HAD PREVIOUSLY BEEN JUST SECONDS BEFORE. WE ALL RAN AS FAST & AS FAR AS WE POSSIBLY COULD AWAY FROM THE VEHICLE TO SAFETY. WITHIN 3 MINUTES OF GETTING SAFELY OUT OF THE TRUCK (BY THE GRACE OF GOD), THE ENTIRE TRUCK WAS FULLY ENGULFED IN FLAMES. THE TRUCKS WINDOWS HAD AT THIS POINT, ALREADY HAD STARTED BLOWING OUT & SHATTERING & IT WAS SHOOTING HUGE BASKETBALL SIZE FIREBALLS OUT OF THE TOP OF THE TRUCK INTO THE FIELDS THAT WERE BESIDE THE ROAD WE WERE ON. THE LOCAL FIRE DEPARTMENT HAD ARRIVED ON THE SCENE AT 4 MINUTES AFTER THE TRUCK HAD CAUGHT ON FIRE, & THE FLAMES WERE NEARLY 30 TO 40 FEET ABOVE THE TRUCK. THE FIRE DEPARTMENT AS WELL AS THE FIRE CHIEF, DETERMINED THE CAUSE OF THE FIRE WAS DUE TO AN ELECTRICAL FAILURE AND/OR MALFUNCTION WITHIN THE TRUCK ITSELF. I AM JUST VERY THANKFUL TO THE GOOD LORD THAT WE ALL GOT OUT SAFELY. IF, I HAD KEPT DRIVING, THE FIRE DEPARTMENT STATED THAT WE ALL COULD HAVE PASSED OUT FROM SMOKE INHALATION & POSSIBLY LOST OUR LIVES THAT NIGHT. I JUST WANTED OTHERS TO BE AWARE OF THIS VERY SERIOUS SITUATION. *TR
Source: NHTSA WEB SITE -
2007 SUZUKI SX4- WILMINGTON , CT
TL* THE CONTACT OWNS A 2007 SUZUKI SX4. THE CONTACT STATED THAT WHEN STARTING THE VEHICLE, THE AIR BAG LIGHT WOULD ILLUMINATE AND REMAIN ILLUMINATED WHETHER A PASSENGER WAS OCCUPYING THE SEAT OR NOT. THE VEHICLE WAS NEITHER DIAGNOSED NOR REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 40,000 AND THE CURRENT MILEAGE WAS 40,100.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2008 SUZUKI FORENZA- HUDSON, FL
TL* THE CONTACT OWNS A 2008 SUZUKI FORENZA. THE CONTACT STATED THAT THE TRANSMISSION SENSOR SWITCH FAILED. THE FAILURE CAUSED THE VEHICLE TO JERK VIOLENTLY WHEN SHIFTED INTO REVERSE AND BACK INTO DRIVE. IN ADDITION, THE VEHICLE WAS NON-RESPONSIVE TO ACCELERATION ATTEMPTS. THE VEHICLE WAS REPAIRED. THE CURRENT MILEAGE WAS 60,000 AND THE FAILURE MILEAGE WAS NOT AVAILABLE.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
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2007 SUZUKI FORENZA- CLINTON , SC
TL* THE CONTACT OWNS A 2007 SUZUKI FORENZA. THE CONTACT STATED THAT THE VEHICLE WOULD HESITATE WHILE DRIVING AT ANY SPEED AND THE GEAR WOULD SHIFT HARD INTO DRIVE AND REVERSE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE A DIAGNOSTIC TEST WAS PERFORMED, WHICH LOCATED THE FAILURE AT THE TRANSMISSION RANGE SENSOR. THE TRANSMISSION RANGE SENSOR WAS REPLACED BUT THE FAILURE WAS NOT CORRECTED. THE VEHICLE CONTINUED TO HESITATE WHILE DRIVING AT ANY SPEED AND THE GEARS WOULD SHIFT HARD INTO DRIVE AND REVERSE. THE VEHICLE WAS NOT FURTHER REPAIRED. THE FAILURE MILEAGE WAS 60,000 AND THE CURRENT MILEAGE WAS 87,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2006 SUZUKI GRAND VITARA- GREENWOOD, IN
RIGHT FRONT PASSENGER SEAT INTERMITTENT SENSOR FAILURE. SEAT INTERMITTENTLY DOES NOT SENSE AN ADULT IN THE SEAT CREATING A "PASS" CONDITION WHICH DISABLES THE RIGHT PASSENGER SEAT AIR BAG(S). *TR
Source: NHTSA WEB SITE -
2006 SUZUKI FORENZA- OROVILLE, CA
TL* THE CONTACT OWNS A 2006 SUZUKI FORENZA. THE CONTACT STARTED THE IGNITION AND THERE WAS AN EXTREMELY HARD SHIFT INTO REVERSE. IN ADDITION, THE TRANSMISSION WOULD SLIP GEARS. THE FAILURES RECURRED WHENEVER THE VEHICLE WAS IN OPERATION. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED AND THE MANUFACTURER WAS NOT NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2007 SUZUKI XL7- WESTVILLE , NJ
TL* THE CONTACT OWNS A 2007 SUZUKI XL7. THE CONTACT STATED THAT WHILE ATTEMPTING TO EXIT A PARKING SPACE, THE POWER STEERING ASSIST FAILED. THE CONTACT STATED THAT HE COULD HARDLY STEER THE VEHICLE AND WOULD HAVE TO ENGAGE THE ACCELERATOR PEDAL IN ORDER TO REGAIN SOME TYPE OF CONTROL OVER THE STEERING. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT THE RACK AND PINION, AND THE POWER STEERING PUMP NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE SINCE THE VEHICLE WAS NO LONGER UNDER WARRANTY. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 58,000 AND THE CURRENT MILEAGE WAS 70,500.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2009 SUZUKI SX4- HOUSTON, TX
THE AIR BAG LIGHT USE TO TURN OFF BY RE FASTING MY SEAT BELT BUT NOW STAYS ON ALL TIME AND MY CAR HAS 40K MILES AND I CANT GET AN INSPECTION STICKER BECAUSE OF THIS ,I TOOK IT TO REPAIR AND THE DEALER WANT MORE THAN $2K TO FIX THIS, IN THE MEAN TIME I CAN'T USE THE CAR BECAUSE IS NOT SAFE AND IT HAS NOT INSPECTION STICKER THIS IS HAPPENING TO ALOT OF PEOPLE IS CLEARLY A FAULT ON SUZUKI,S AIR BAGS SYSTEMS. *TR
Source: NHTSA WEB SITE