SUZUKI Complaints

TL* THE CONTACT OWNS A 2005 SUZUKI AERIO. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 65 MPH, THE VEHICLE ACCELERATED TO 80 MPH. THE CONTACT THEN APPLIED THE BRAKE AND THE VEHICLE DECELERATED AND CAUGHT FIRE. THE CONTACT STATED THAT IT WAS AN ENGINE COMPARTMENT FIRE, BUT FLAMES CAME FROM THE REAR END OF THE VEHICLE. THE VEHICLE WAS TOWED BY THE OWNERS INSURANCE COMPANY. THE VEHICLE HAS NOT BEEN TO THE DEALER FOR DIAGNOSTIC AND TESTING. THE CONTACT STATED THAT THE WEATHER WAS NOT A FACTOR. THE APPROXIMATE FAILURE MILEAGE WAS UNKNOWN. THE CURRENT MILEAGE WAS UNKNOWN.

I PURCHASED A 2ND HAND 2006 SUZUKI GRAND VITARA. THE LIGHT FOR MY AIR BAG LIT UP ON MY DASHBOARD. WHEN I TOOK IT IN FOR SERVICING, I WAS INFORMED THAT THE SENSOR ON THE FRONT SEAT PASSENGER AIR BAG MODULE WAS DEFECTIVE AND NEEDED TO BE REPLACED. AS I CONDUCTED MY RESEARCH WITH THE MAINLAND SUZUKI OFFICE AND THE LOCAL DEALERSHIP, IT WAS PRESENTED TO ME THAT MANY, MANY VEHICLES OF THE SAME WAS BROUGHT IT FOR THE SAME PROBLEM. I WAS NOT IN ANY ACCIDENT BUT WAS RESPONSIBLE IN PAYING A LITTLE OVER $2,000.00 OUT OF MY POCKET. APPARENTLY THE "BLACK LISTED" EXTENDED WARRANTY THAT WAS PROVIDED TO ME AT THE TIME OF SALE, DOES NOT COVER RESTRAINTS. I AM UPSET THAT THE MANUFACTURER OF THIS CAR DOES NOT WANT TO TAKE RESPONSIBILITY, AND FOR 2ND HAND BUYERS - WE ARE MADE FINANCIALLY RESPONSIBLE FOR PAYING FOR THE REPAIRS. I AM UPSET ON TOP OF BEING FINANCIALLY DRAINED AND WOULD LIKE TO KNOW HOW TO PROCEED IN FILING A CLASS ACTION LAW SUIT. CAN YOU RESPECTFULLY RESPOND AS I WAS INFORMED THAT THERE IS A FEDERAL SUPPLEMENTAL WARRANTY THAT COVERS RESTRAINTS IN PLACE? *TR

GETTING OFF THE FREEWAY I EXPERIENCED A MAJOR LOSS OF POWER STEERING ON MY 2006 SUZUKI GRAND VITARA. I WAS BARELY ABLE TO "MUSCLE" IT TO MY OFFICE A FEW BLOCKS AWAY. IN SEARCHING THE WEB, I DISCOVERED THERE IS A DESIGN FLAW WITH THE BELT TENSIONER WHERE A MOLDED PLASTIC OUTER RING IS PRONE TO FAILURE. WHEN THIS BREAKS, THE BELT BECOMES LOOSE AND LOOSES ITS GRIP ON THE POWER STEERING PUMP. SURE ENOUGH, PARTS OF THE BROKEN OUTER RING WERE FOUND IN THE PAN UNDER THE ENGINE. SUZUKI HAS CORRECTED THE PROBLEM ON NEWER CARS WITH AN ALL METAL PULLEY AND IT'S AN EASY REPLACEMENT. I WAS LUCKY, HAD THE FAILURE OCCURRED GOING AROUND A CURVE OR TURNING IN AN INTERSECTION IT COULD HAVE CAUSED A SERIOUS ACCIDENT. SUZUKI IS AWARE OF THE PROBLEM BUT THERE HAS BEEN NO RECALL AND WILL NOT REPLACE THE PART IF THE CAR IS OUT OF WARRANTY.

WHILE DRIVING AT NIGHT, BRAKES WERE APPLIED IN AN EMERGENCY STOP TO AVOID HITTING A DEER RUNNING ACROSS THE HIGHWAY. THERE WAS A LOUD BANG NOISE FROM THE FRONT OF THE CAR.ANCHOR FOR THE RIGHT "A" ARM IS RUSTED OUT IN THE FRAME FRONT CROSS MEMBER CAUSING THE VEHICLE TO DIVE TO THE LEFT AND INTO THE ONCOMING LANE OF TRAFFIC WHEN THE BRAKES WERE APPLIED TO AVOID HITTING A DEER CROSSING THE ROAD. FRAME CROSS MEMBER AND RELATED PARTS WILL HAVE TO BE REPLACED. VEHICLE IS NOW UNSTABLE GOING DOWN THE ROAD.

THE CONTACT OWNS 2010 SUSUKI SX4. WHILE DRIVING 20 MPH, HE ATTEMPTED TO ENGAGE THE BRAKE PEDAL AND THE VEHICLE ACCELERATED ON ITS OWN CRASHING INTO A WALL AND A THE VEHICLE IN FRONT OF HIM. THE VEHICLE WAS TOWED AND A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED. THE CONTACT AND PASSANGER SUFFERED MAJOR INJURIES FROM THE IMPACT OF THE CRASH. THE CURRENT AND FAILURE MILEAGES WERE 329. GG

I HAVE HAD TWO DOOR LATCHES (INSIDE OF VEHICLE) BREAK OFF, LOOKS EXACTLY THE SAME AFTER THEY BREAK, WITH ONLY A PIECE LEFT. MAKES IT HARD TO EXIT THE VEHICLE. BOTH DOORS ON PASSENGER SIDE ARE AFFECTED. REAR DOOR ONE FELL OFF IN EARLY 2008, 2ND ONE BROKE OFF MARCH OF 2010.

2006 SUZUKI FORENZA: WHILE DRIVING ON HIGHWAY AT 70 MPH, "ENGINE" FAILED TO ACCELERATE WHEN I STEPPED ON THE GAS. CAR SOUNDED AND FELT LIKE IT WAS IN NEUTRAL WHEN I PRESSED THE GAS PEDAL (ENGINE REVVED, BUT DIDN'T GO ANYWHERE). PANEL SHOWING WHAT GEAR I WAS IN SHOWED AN R WITH AND "X" THROUGH IT EVEN THROUGH I WAS SUPPOSED TO BE IN DRIVE. CAR DECELERATED QUICKLY TO 40MPH. I PUT CAR INTO THIRD GEAR TO GET THE POWER BACK. THIS SAME PROBLEM HAPPENED TWICE WHILE ON MY WAY TO DEALERSHIP FOR REPAIR. DROVE IN THIRD GEAR FOR THE REST OF THE WAY TO AVOID FURTHER ENGINE FAILURE WHILE DRIVING ON BUSY STREETS. ON 3/25/2010 I CALLED SUZUKI DEALERSHIP AND WAS TOLD BY SERVICE REPRESENTATIVE THAT MY PROBLEM SOUNDED LIKE A BAD SENSOR. WHILE AT DEALERSHIP, REPRESENTATIVE WAS PROVED RIGHT, CAR HAD A BAD TRANSMISSION RANGE SENSOR. SERVICE REPRESENTATIVE STATED THAT THEY WERE FIXING A LOT OF TRS IN 2006 FORENZAS. REPAIR NOT COVERED BY EXTENDED POWERTRAIN WARRANTY, I PAID COST. PART WAS APPROX $50 AND LABOR WAS APPROX $150. *TR

AIR BAGS DID NOT DEPLOY AND 30-40 MILES PER HOUR IN WRECK, CAR WAS TOTALED BY INSURANCE COMPANY, 2008 SUZUKI SX-4, 28000 MILES ON CAR.

TL*THE CONTACT OWNS A 2007 SUZUKI VZR1800 K7 MOTORCYCLE. THE CONTACT STATED THAT THE TRANSITION FROM FIRST GEAR TO SECOND WAS UNUSUALLY ROUGH. THE DEALER STATED THAT THE ROUGH SHIFTING WAS NORMAL AND COULD PROVIDE NO FURTHER ASSISTANCE. THE MANUFACTURER WAS CONTACTED AND ALSO ADVISED HIM THAT THE SHIFTING WAS NORMAL FOR HIS MODEL VEHICLE. THE FAILURE MILEAGE WAS 10,000.

ABOUT 2.5 MONTHS AFTER I PURCHASED MY CAR, I HAD TO PUT A BRAND NEW TRANSMISSION IN IT DUE TO THE SHIFT SENSOR WENT BAD. NOW JUST AFTER THE WARRANTY RAN OUT IT IS BAD AGAIN. THIS TIME I AM GOING TO DRIVE THE CAR TILL IT DIES AND THEN SCRAP IT. I DON'T HAVE THE MONEY TO FIX IT. SUZUKI NEEDS TO FIGURE OUT WHAT IS WRONG WITH THEIR CARS, AND FIX IT. *TR