TIFFIN Complaints

Tiffin/Lippert issued a Recall for a hydraulic slide issue commonly referred to as "Slide Creep". The side of the RV (referred to as a slide) of this RV extends out via a hydraulic system, and the slide was "creeping" out a few inches randomly, including while the RV was moving. We followed the Recall process and had a repair made at a local repair shop. The bill was paid for by Tiffin/Lippert. The problem wasn't resolved and neither Tiffin nor Lippert has responded to any attempt to address the ongoing problem. I have my RV with a service shop now and they have diagnosed the Slide Creep issue to be a bad hydraulic pump (which was NOT the repair made under the Recall). Lippert is refusing to provide a replacement pump saying the pump failure is NOT related to the Recall. However, they continue to have no answer to the previous Recall not solving the slide creep problem. We understand from various Tiffin Owner groups that many Tiffin owners that were subject to the Recall have experienced the same issue as we have. This Recall was issued late summer 2021. Because of Recall parts availability the repair was not made until summer of 2022. The Slide Creep issue has continued since the repair was made with no resolution provided by either Tiffin or Lippert.

Purchased Dec 2021. Immediate Hydraulic leak, repaired at dealer. Jan 2022- hydraulic slides creeping out 6-8 inches. March 2022- serviced at Tiffin in Red Bay. No solution for creepy slide. July 2022- received recall for creepy slide. Nov. 2022- Feb 2023. Picked up RV on Feb 9 at service center, completed recall for creepy slide. Before leaving service center, hydraulic pump went out and had to be replaced. In April 2023, I notified service center creepy slide issue continued. From that point, made several phone calls and sent numerous emails to Lippert (slide manufacturer) and Tiffin and Connecticut Motor cars and coaches, the service center I use to search for solution. After months, Sept 26, 2023- Lippert Tech came to my house to work on problem. Following that visit on Oct 10- sent picture to Lippert, creepy slide continues. Nov 30, 2023, which is tomorrow is next visit for Lippert Tech. Cautiously optimistic since the solution is replace same cylinders from recall that this will finally fix the problem. I was told by an Tiffin rep on the phone that Lippert’s solution is to replace the cylinders that were replaced during the recall and the Tiffin rep indicated they are still seeing the same creepy slide issues after the second cylinder are replaced. Everyday I have to go out and retract the slides so there is less wear and tear on rubber seals and to protect the slide from weather, especially freezing rain or snow. And driving down road, have to worry that slides are not going to start to extend. I have had to pull over at a rest stop to retract the slides more than once. There is a webpage dedicated to creepy slide issues that other Tiffin RV owners have written about the same same problem. Tiffin needs to recall and switch, at their cost, from Lippert slides to a more functional, safe slide manufacturer so that RVer’s feel safe and do not cause harm or injury to themselves or others. Thank you.

Vehicle was part of a recall for a hydraulic slide issue where the slide that would move out of the RV body during driving 3 to 6 inches. New cylinders fixed the issue for about 10 months. Slide is moving out again during driving which could cause an accident. All owners who had the recall performed have had the new part fail within 6-12 months creating a new safety hazard which could cause death or serious injury from a collision. The recall needs to be reopened for a permanent fix. The rv company, tiffin, and lippert who designed the system did not fix the issue!

WHen filling the vehicle with gasoline, I observed leaking fuel puddling on the pavement below. I looked under the chassis and saw a stream of fuel coming from where the rubber hose that comes from the gas port ( where you put the nozzle from the pump in) connected to a metal pipe that goes to the gas tank under the vehicle. The clamp that was provided cannot be tightened to make sure that the rubber hose is secure over the metal pipe. The RV was purchased on OCt 27 2023, and this was observed today , Nov 23 2023

Tiffin issued the following recall for some models of their Allegro motorhomes. https://www.usatoday.com/recalls/automotive/NHTSA-22V273000/#:~:text=Tiffin%20Motorhomes%2C%20Inc.,seals%20in%20the%20hydraulic%20cylinders. The model I have is not included in the recall, but I am experiences the same problem, the slide-out extends while parked (or possibly while moving). I brought the unit in for repairs in May 2023 and picked the unit up in September 2023. Poulsbo RV confirmed the slide-out extends when parked, as it occurred on their lot as well. Poulsbo RV was in communication with Tiffin and Lippert regarding the issue. They claimed to have made appropriate repairs, and the work order shows that a solenoid failed and was replaced. Since the repair in September, the slide-out has extended twice while parked.

I recently experienced a failure of the Dash A/C on the ref RV. After calling Freightliner, Savannah to find our if they serviced Dash A/C’s, which they informed me they did, I decided to have it inspected locally to rule out a quick fix like recharge the refrigerant. The Mobile RV Mechanic, whom I have used several times previously and is very competent, troubleshot the system and found that the A/C compressor was not engaging. He then found that there was only .2V to the compressor clutch plug. Suspecting the PDM, he called Freightliner Tech services to determine the location of the PDM on this model. They informed him that there was a recall, FL917A, on this VIN that might well be the root of the problem. I was never informed of the recall, either by mail or during the two previous times I have had the RV into Freightliner, Savannah for other recall service or when I called to ask about Dash A/C service. I confirmed my registration with Freightliner for the Referenced VIN. The Subj recall states that if work has been performed prior to receiving the recall, Freightliner will reimburse the owner of that work. Freightliner has refused to reimburse me stating that the technican did not repair the failure. When, in fact, the real failure was Freightliner's failure to notify me of the recall and the technican did fix that. Freightliner owes me the $400.00 I paid to find out there was a recall to fix the Dash A/C.

Seat belt retaining nut fell drivers seatbelt off while driving. This is top point on wall that hold too Section of seat belt. Found passenger side finger tight too.

The contact owns a 2008 Tiffin Allegro Bus. The contact stated that while his wife was driving 75 MPH, the interior cabinetry separated from the ceiling, fell, and almost injured to the occupants of the RV. The RV was not taken to the dealer or an independent mechanic. The RV was not repaired. The manufacturer was notified of the failure but offered no assistance. The failure mileage was 77,000.

The vehicle is a recreation vehicle with a door in the added cabin on a Mercedes chassis. There are automatic extended steps mounted under the door opening. They have failed several times during travel. Sometimes they extend while driving striking curbs and the like. Sometimes they fail to extend and lead to falls while opening the door to exit the vehicle. Tiffin knows of the problem, but it seems to be a design flaw that they cannot fix, and they continue to build units with the same-step problems. The problem seems to be poorly fitting doors that cut through control wires buried in the door jamb. To see similar documented events, visit: https://www.facebook.com/groups/182126562363457 and search on "steps." Please help.

On Sunday, May 21, 2023 we were traveling e/b on Highway 40 in Albuquerque when an amber mil light and check engine light appeared on the dash followed with sluggish engine performance. We exited the highway (#175) and pulled over. SPN 94 FMI 17, SPN 157 FMI 18. After about 15 minutes and engine restart only the mil remained. We got back on the freeway and the event re-occurred. A mobile mechanic replaced the fuel filters and cleared the faults. We continued on. We exited the highway at Flying C Ranch (#234) and while exiting the event re-occurred. We spent the night in the parking lot and the following morning I called [XXX]. [XXX] told me that the codes were related to the fuel rails and that I needed to go to Cummins. I called Rocky Mountain Cummins and made a service appointment. Re-started the coach and only the mil remained. Upon traveling w/b 40, the event re-occurred and was able to make it to Clines Corner where we spent the night in their parking lot. Hoping to avoid a tow, the fuel filters were once again changed out. On Tuesday, May 23 we experienced a complete loss of power at the Wagon Wheel exit unable to make it off the Highway. We were towed to Rocky Mountain Cummins by [XXX] from Taverner's Tow. Rocky Mountain Cummins diagnosed the problem as a faulty fuel actuator and completed the repair on June 5. We left that afternoon and after passing mile marker #261, the same event re-occurred losing all engine power & no restart. We coasted to the shoulder where we remained during a rainstorm for 14 hours awaiting a tow. Rocky Mountain's "trouble shooter" diagnosed the problem as a "broken wire" near a connector and make the repair. On each of the events the same SPN & FMI fault codes. The following week I attended the [XXX] presentation at the [XXX] in Amana, Iowa. The [XXX] speaker said that an amber check engine light and mil light is not a cause for immediate concern and continued driving is fine until next fuel stop. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATI