2022 VOLVO XC60 Complaints

On two occasions we have discovered cracks in a wheel on the vehicle. The second crack is causing the tire to lose pressure. We have no recollection of any impact that would have damaged the wheels. It appears the vehicle is too heavy for the wheels, causing them to fail under normal usage.

What component or system failed or malfunctioned, and is it available for inspection upon request? -The backup camera system fails to respond intermittently. Often times the screen will remain black for several seconds while backing up before the screen shows any picture. Other times it will come on, and then flash to black while you are backing up. This is a major hazard should a child run/walk behind a car, when this occurs. I'm hoping others have expressed this problem so action can be taking. How was your safety or the safety of others put at risk? -Since Backup cameras are a federal requirement since 5/2018. The Failure to function on these new cars I find to be unacceptable. Even more so given that Volvo is supposed to be a brand dedicated to safety. Has the problem been reproduced or confirmed by a dealer or independent service center? -Indirectly yes, the Volvo dealership acknowledged that the new Google system is slow to respond at times. But they said a new software update would fix it. I have found this to not be the case and it seems to be happening more frequently now. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? -yes by the dealer. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? -no

Feb. 1, 2024: A short drive on electric during below zero weather, a car wash & a couple 100ft drive into a parking lot. Pulling into a parking space, foot on the brake pedal, ICE roared on accelerating the car over a curb, down an embankment & into a 3ft snow drift before I could stop it by pressing the brake pedal with both feet. We stopped 6in from a power pole. If forward crash avoidance system worked, didn't register in the EEPROM per the service tech! Feb. 17, 2024, during below zero weather, no electric charge, operating on ICE over about 2mi, Pulled into a parking space, foot on the brake pedal, ICE surged accelerating the car up over a 6" high curb onto sidewalk. Stopped car by depressing the brake pedal with both feet. Car stopped 2in before hitting a brick building. It didn't seem the forward crash avoidance system functioned to stop us. As a 35-year electronic design and repair professional, I have attempted to merge the two situations to try to find similarities. Two things: unexpected ICE engine acceleration surge & forward collision sensor not kicking on brakes. Per Volvo tech, Feb. 1, no register in EEPROM of forward crash avoidance or ICE issues. Second visit Feb. 22 to service will probably yield same. Obviously, this is not normal operation. We have been in two near collisions caused by the car doing things not designed to do.

The contact owns a 2022 Volvo XC60. The contact stated that on several occasions while the vehicle was turned on, the radio cluster and instrument panel failed to illuminate. Additionally, the contact stated that he and his wife observed a clicking sound coming from the engine compartment when the vehicle was turned off. The vehicle was taken to a dealer however, the failure could not be duplicated. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 1,500.

TWO PIRELLI SCORPION ZERO TIRES (255/40 R21) RECEIVED ON 2022 VOLVO XC60 RECHARGE AS ORIGINAL EQUIPMENT DEVELOPED MISSING SQUARES/ CHUNKS OF RUBBER IN THE TREAD AREA. THE TWO TIRES MISSING TREAD WERE ORIGINALLY ON THE FRONT AND WERE ROTATED TO THE REAR FOR ADDED SAFETY. ALL 4 MATCHING TIRES WERE DISPOSED AT THE VOLVO DEALER. VOLVO XC60 COULD NO LONGER BE SAFELY DRIVEN AFTER THE REAR DRIVER SIDE TIRE PICKED UP A SCREW. THE SAFETY ISSUE WAS POINTED OUT DURING AN ATTEMPT TO HAVE THE TIRE REPAIRED BECAUSE IT WAS LOSING AIR. THE TECHNICIAN STATED A TIRE REPAIR WOULD INVOLVE CUTTING/SCRAPING THE TREAD FOR INSTALLATION OF A PATCH. THEY BELIEVED THAT THE TIRE WOULD RUPTURE UPON APPLICATION OF A PATCH. SIMILAR DAMAGE WAS FOUND ON THE SECOND TIRE BUT IT WOULD STILL HOLD AIR. ON DIFFERENT OCCASIONS, TWO VOLVO DEALERS AND NTB/MAVIS EXAMINED THE TIRES. ON THE FIRST OCCASION, IT WAS THE VOLVO DEALERS OPINION THE DAMAGE WAS CAUSED BY ALIGNMENT. THEY WOULD NOT REPLACE THE TIRES UNDER WARRANTY. SECOND TIME AT NTB/MAVIS THEY BELIEVED THE TIRE CONSTRUCTION WAS FAULTY AND UNSAFE TO REPAIR. THIRD INSPECTION BY A VOLVO DEALER THOUGHT IT MAY HAVE BEEN CAUSED BY DRIVING OVER GRAVEL/SHARP ROCKS. A LOW PRESSURE WARNING APPEARED ON THE INSTRUMENT PANEL. THE TIRE HAD LOST SOME AIR AND WOULD NOT HOLD AIR LONG WHEN REFILLED. VOLVO'S DEALER REPLACED THE PIRELLI TIRE THAT WOULD NOT HOLD AIR, BUT WOULD NOT REPLACE THE OTHER THREE IN THE SET. MATCHING PIRELLI TIRES COULD NOT BE OBTAINED, SO A SET OF MICHELIN TIRES WERE INSTALLED. OWNER WAS REQUIRED TO PAY FOR THREE, VOLVO COVERED ONE TIRE COST BECAUSE IT WOULD NOT HOLD AIR. NTB/MAVIS ADVISED THEY HAVE DISCONTINUED STOCKING THE PIRELLI SCORPION ZERO TIRE.

Our tires are Continental 255/45R20. It blowouted today when we were on the freeway with the speed at 65 miles per hour. We pulled our car to the shoulder of freeway after the rear driver side tire was blowouted. The tire was completed damage with many explore holes. We can see the bulges too. Our car is only one year old. The tire on right front in the passenger side was blowouted in March this year and we had replaced it. We can prove this tire is a defect tire.

I have had 5 visits with problems with engine , braking sensors, and automatic braking incidents when no obstruction is noted. Propulsion System failure has occurred 3+ times and turtle mode has come on and limited my speed to 30 MPG. It has also started bouncing and shaking while in reverse. I am extremely concerned about the safety threats and lack of consistency when taking it to be repaired.

The vehicle performed an over the air update which failed. The vehicle became inoperable. The vehicle was force started with dash lights indicating multiple system failures. The infotainment system has crashed multiple times rendering climate control non usable. A loaner 2023 XC60 was provided which also resulted in the infotainment center crashing twice. Dealership acknowledged the issue but has no solution for the issue. My concern is there is no guarantee the other safety features are functioning correctly if the most simple electrical component of the vehicle is failing.

I purchased the car in April 2022. Did not have any issues until February 2023. Initially, the engine light came on with a turtle icon in the dash screen. I was driving and the car would not go over 45 mph. on a busy street . The car was hesitating badly and also said something about the propulsion? Volvo Ontario towed it from my business and supposedly fixed it. Fast forward the following week, engine light came. Back to dealer, who said the software at that time was not available and it was a recall. A few days later they said they were disconnecting the engine light until new update was available. Back to dealer with update now installed, supposedly this would fix all the engine issues. A few days later, 3/7 I got into car and started it . This mesage came on, "Slow down, the vehicle will reduce speed. Propulsion system failure", Followed by ,"Propulsion System Service Required" with yellow engine light on. Backed out of the driveway and the car started vibrating and shaking violently. Currently waiting on Volvo for next steps. I am so dissapointed with this car and it is a huge concern for safety. I purchased this car because of their reputation for safety.

I just purchased car two weeks ago. Got home and tried to familiarize myself with the car. Very intricate car with lots of technology. It is a mainframe on wheels. To my shock, there is no written owners manual in the car. I have been trying to go to the dealership, and customer service, to get said owners manual. I offered to pay for one myself. I am told for environmental reasons that it does not exist. The owners manual is available on the center console of the vehicle. WHAT? What if I am on the side of the road and can't turn on my car, I can't access a manual. Can this be legal? This is not safe. How do we not have a law to require a manual be available for a car sold in the US?