2023 VOLVO XC60 Complaints

View complaints related to 2023 VOLVO XC60. The complaints found here are submitted by actual consumers with first hand experience. There are more than 50 complaints submitted for the 2023 VOLVO XC60. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2023 VOLVO XC60
    - Verona, WI

    While backing out of garage, the car abruptly and violently braked. The driver was tossed forward. The rear camera showed nothing in the car's path and no alarms had been set off. Visual review confirmed the absence of anything in the path of the automobile. The automobile was purchased new about 7-10 days before this occurrence. The driver has experienced shoulder, neck, and upper body pains somewhat responsive to acetaminophen tablets. The driver was instructed to turn off the automatic rear brake each time backing up but has not been offered a permanent fix. I do not know if Volvo has been informed or if the dealership has inspected the car.

    Source: NHTSA WEB SITE
  • 2023 VOLVO XC60
    - Washington, DC

    The parking sensors and auto brake malfunctioned while I was parking. Nothing was in the car's vicinity, but the car sensors started to beep intensely and the car automatically broke abruptly.

    Source: NHTSA WEB SITE
  • 2023 VOLVO XC60
    - Middletown, CT

    The contact owns a 2023 Volvo XC60. The contact stated that the vehicle failed to recognize the key fob. Due to the failure, the vehicle failed to start after multiple attempts with the key fob message displayed and a warning chime was heard. The contact also stated that the coolant warning light was illuminated. The contact had taken the vehicle to the dealer and the thermostat was replaced the vehicle and the warning light disappeared. The contact stated that despite a software update being performed, the key fob failure persisted. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 300. The contact stated that the manufacturer was notified and will not buy the vehicle back. The service dealer is unable to replicate the issue and therefore have no solution to the problem. The contact feels as though the vehicle is unsafe to drive.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2023 VOLVO XC60
    - New Market, MD

    Problem with the 12v batteru charging faulty. Took to it the dealer but said its common with undriven vehciles. My car sat in the garage for 1day and got this error message when started for a trip. Speed has been limited to 3mph. Not able to use the car. Searched and verified lot of fourms about volvo this is know issue with xc60B5 engines. But dealers are nt acknowledging this issue.

    Source: NHTSA WEB SITE
  • 2023 VOLVO XC60
    - newton, MA

    While switching lanes the vehicle became unresponsive to throttle input, momentarily leaving me floundering in the new lane unable to accelerate, with cars quickly approaching. This was then followed by a jolt of power after pumping the gas pedal and then normal acceleration behavior. There were no dashboard warnings or sounds to indicate any driver assistance systems were activated. This has occurred once before (at ~1000 miles) but has not been inspected by the dealer. In both cases the incidents were preceded by slowing down for traffic before switching lanes.

    Source: NHTSA WEB SITE
  • 2023 VOLVO XC60
    - Summerville, SC

    On Friday, January 6, 2023, I left work in my 2023 Volvo XC60 Recharge. As I merged onto I26 nothing appeared out of the ordinary. As I began to speed up, my tire pressure monitoring system (TPMS) alerted me to a low-pressure situation. I pulled to the side of the road and requested roadside assistance. The rear driver-side tire had a screw embedded in the tread. A plug was placed by roadside assistance, and I was told to proceed to the dealership for a new tire as the side wall had damage. About a mile from the dealership my TPMS again began to alarm. I needed to be more familiar with my vehicle to troubleshoot the issue, so Hendricks advised me to return. Hendricks again inspected the vehicle. They stated that the driver’s side tire had been over-inflated. I left the dealership to return home. As I was exiting I26 the TPMS monitor again alarmed me. I was surprised to see that it stated that all the tires were low on pressure. I was a short distance from my destination, so I decided to proceed and investigate there as it was dark. At the restaurant, I looked at the tires, which looked perfectly fine and not over or under-inflated. After dinner, I left the restaurant approximately two miles from my house and decided to contact Hendricks in the morning. Nothing was unusual about the car as I turned right into my development. One block into the development is a stop sign. At the stop sign, I turned left to go to my home. As I began to apply the brakes, the car started to alarm, “Brake Failure.” I frantically pumped the brakes, and the CAR DID NOT STOP! It kept going straight right toward our community pool and lake! Straight ahead of me is our community pool and a 300-acre lake (it is a retention pond but calling it that does not overinflate lot prices, so they call it a lake). I did not end up in an accident or the lake because I quickly “skidded” the car sideways.

    Source: NHTSA WEB SITE
  • 2023 VOLVO XC60
    - Kenvil, NJ

    I have a 1 month old 2023 XC60 T8 phev recharge extended range with 1250 miles on it. I was driving without any issues for the past 1 months. I got a turtle icon with the check engine light on constant when I started driving today. The car had pulled back while driving and there was substantial diminished power, and could be dangerous in the wrong circumstances. I called Volvo and they explained not to drive the car and towed the car to the nearby Volvo dealership. Waiting on diagnosis 2 days now. I've now noticed other vehicles of the same type are having the same issues. This does not seem to be normal for a cars operation to have random diminished power. Website showing this to be a problem with these models from different years without any definitive resolution: https://www.swedespeed.com/threads/2022-xc90-recharge-extended-range-turtle-icon-check-engine-light.657482/

    Source: NHTSA WEB SITE
  • 2023 VOLVO XC60
    - Simsbury, CT

    The headlights malfunctioned two weeks after I purchased the vehicle. The center control panel electronics that controls heating and cooling, the phone, etc failed suddenly and without warning while I was on the highway. There have been multiple problems with this vehicle since I purchased it on September 19. It has been in the shop for about 15 days. A propulsion system warning appeared without warning while I was driving the car. The battery drained for unknown reasons while plugged in to charge. This is not a safe car. It is controlled by an electronics system and software that are not reliable, leaving me at risk of being in an accident or stranded somewhere. I have read that some of these vehicles go into "turtle mode" and won't go over about 5mph after the propulsion system warning has appeared. I do not want to be driving this on a highway and lose all acceleration. I do not want to stop at a rest stop at night and have my car not start. There is clearly something quite wrong with the operating software and electronics that this vehicle depends upon. It is quite apparent that Volvo's nascent software development team has adopted the "move fast and break things" philosophy espoused by many software companies. The key distinction here is that when my computer software crashes, I am sitting at my desk chair. With an automobile, the crash could very well happen at 65 mph or with me stuck in some remote location. The idea that Volvo would roll out a product so miserably deficient of basic capabilities is mendacious.

    Source: NHTSA WEB SITE
  • 2023 VOLVO XC60
    - Washington, DC

    After having my car for three weeks, the paint was permanently damaged by an inordinate amount of leaf prints and water stains. Even multiple rounds of polishing didn't fix the issue. Volvo claims this is not covered under warranty, as the damage occurred because of outside influences. I have a hard time believing they think this is an acceptable level of damage from a quite benign, normal level of outside exposure, especially because the dealership GM, the salesman, the detailer, and several car paint experts have never seen this before.

    Source: NHTSA WEB SITE
  • 2023 VOLVO XC60
    - Clifton , VA

    Four times in the last five days as I was braking for a red light or braking as I entered a drive thru, the engine surged and revved to between 3000 RPM and 4000 RPM. I had to use all my power to brake the car and I then put it into Neutral, or shut off the car. Within a few seconds or upon restarting the RPMs were back to normal. I DID NOT push on the accelerator by mistake. The car only has 300 miles so I took it to the dealer. The engine had no codes and they had me drive around with the Service Manager but all was fine. On my way home the same surging, increased engine revs happened again. Luckily I’d read a lot about “unintended acceleration “ so I knew enough to just brake firmly and place the transmission in neutral.

    Source: NHTSA WEB SITE