VOLVO Complaints
View complaints related to VOLVO. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2019 VOLVO XC60- BOYNTON BEACH, FL
After I parked my car, the driver’s seat back tilted forward towards the steering wheel and could not be repositioned either manually or electronically. I could barely squeeze in and certainly could not drive the car with the seat in that position. The car needed to be towed to the dealer and Volvo replaced all related components, which were under warranty. If this had occurred while I was driving, the situation would have been extremely dangerous. There were no prior warnings of the seat back failure.
Source: NHTSA WEB SITE -
2013 VOLVO S60- Sacramento, CA
I started losing brake pressure rapidly about a month ago. Took it to a shop and they recommended replacing the master cylinder. The repair was completed and the braking improved for about 2 weeks and then I lost all brake pressure. The vehicle was not safe to operate and I had it towed back to the shop once again. Again they suggested replacing the master cylinder. We completed that repair and I had brake pressure for about three days. Then my low brake fluid light came on. As of right now my pedal is squishy and I have to put brake fluid in every 24 hours. There are no external leaks but we can’t figure out what the issue is. It’s become a serious safety hazard. Possibly an internal leak into the brake booster. It’s also a common issue among other Volvo owners of this year and model.
Source: NHTSA WEB SITE -
2004 VOLVO S60- CAPE CORAL, FL
The contact owns a 2004 Volvo S60. The contact stated that while operating the vehicle, the instrument panel would not illuminate or operate. During the failure, the fuel gauge, speedometer, odometer, and other information was unavailable to the driver. The cause of the failure was not determined. The local dealer and manufacturer were notified of the failure, but no assistance was offered. The failure mileage was 157,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2013 VOLVO XC60- Sarasota, FL
Windshield leaks while raining. Mold getting into headliner and the drips affect my visibility. The water intrudes into airbag area and could affect airbag lifespan and efficiency. Can affect electrical safety features in car. Cannot see while driving . Other people all over internet have this issue . Reported it to dealer.
Source: NHTSA WEB SITE -
2016 VOLVO S60- Chicago, IL
Windscreen wiper motors failed during inclement weather making visibility impossible. The vehicle was only approximately 2 years old at the time of failure. This created a serious safety issue and may have led to a crash and injury. The dealer diagnosed the issue as failed wiper motors and replaced the motors under manufacturer's warranty.
Source: NHTSA WEB SITE -
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2021 VOLVO XC40- Oldfield, MO
The vehicle's rear view mirror has come loose twice upon adjustment. Twisting the base of the mirror is how it is removed or installed (friction is the *only* thing holding it in place which is a problem when adjusting the mirror side-to-side). Adjusting the mirror in the normal manner sometimes removes it from its base, so it is left dangling in its housing. I believe this to be a safety hazard since adjusting the rear view mirror is a common thing to do as a driver during operation. When the mirror comes loose, it is unusable and obstructs forward visibility. I believe all Volvo vehicles with the same rear view mirror design will have the same issue, and it should be easy to replicate the problem.
Source: NHTSA WEB SITE -
2006 VOLVO XC90- Virginia Beach, VA
the drivers side electric seat controls are causing unsafe driving conditions. i drive with the seat all the way back and down. I have the memory sets all for that position. Problem is when I get back in the car it will be back up and forward al the way. So i will set it back down. Well while ia m driving it will automatically start raising back up and forward. As you can imagine this gets very uncomfortable and feels like i am getting choked to death. I will set it back and it will keep doing that . I will hear clicking and then it will start moving. sometimes. i will have to hold my finger on the down button to keep it from moving on me while im driving, sometimes it will still move all the way up while i am holding the button down. and then it will get all the way forward and the buttons will not work for me for a while. Im stuck in the forward up position choking and cant do anything about it. Eventually they will start working again nut its a very impossible position to be left in. I don't know why it is doing this. I feel like I have a Christine car(from the movie) . I haven't taken it anywhere and not sure where to go. I feel like the dealer would try to hide the problem.
Source: NHTSA WEB SITE -
2004 VOLVO XC90- Bedford, NH
While driving on the highway "SRS urgent" text came on, also hear clicking sounds under dash on driver side, then dashboard indicator lights completely disappear (speed, fuel, temperature, etc) . Extremely hot under driver side dash. Fortunately, still able to steer and brake. This has happened twice now. Mechanic believes most likely CEM failure or DIM failure. My vehicle also has a wet A-pillar fabric (Volvo forums indicate possible cause of failure). I removed drivers A-pillar and found a clogged drain tube from the sunroof. However, did not notice any obvious signs of water inside the vehicle, though it hasnt rained for over a month when this happened.
Source: NHTSA WEB SITE -
2021 VOLVO XC60- Euless, TX
I purchased a brand new Volvo XC60 T5 AWD Inscription 7/04/2021. On 9/22/2021 I was driving in the middle lane on interstate 20 located in DFW TX and entering a curve when suddenly and without warning the steering wheel went stiff (as if I had NO power steering). I almost got into an accident, had I not been an experienced driver. A warning then displayed in the driver's information center "Power Steering Service Urgent, Drive To Workshop". The steering wheel continued to function as if I had no power steering until I arrived at work. I immediately called the dealership where I purchased the my SUV and they got me scheduled with a loaner. It was a traumatic incident that caused me great deal of concern since my SUV in brand new. Apparently Volvo put out an advisory notice that the sub-battery attached to the power steering pump is having issues and the dealership replaced it. I have not had a similar experience since...
Source: NHTSA WEB SITE -
2021 VOLVO XC90- Midlothian, VA
Check engine light illuminated at 11,000 miles. Diagnostics showed a software update was needed but the software update did not fix the problem. Volvo corporate said the IEM module needed to be replaced. The IEM module controls the rear axle / propulsion and this is a serious safety issue because sudden loss of propulsion while driving at high speeds increases risk of having an accident. After replacing the IEM module, the mechanic cleared the DTC codes, test drove the car, and re-ran the DTC - and the code indicating a software update was still needed was present. Also the hybrid battery doesn’t keep its charge and depletes at an extremely fast rate.
Source: NHTSA WEB SITE