VOLVO Complaints

THE DRIVERS SIDE VIEW MIRROR HAS LOOSENED WITHOUT EVIDENCE OF TRAUMA. IT IS DIFFICULT TO MAINTAIN VISIBILITY WITHOUT OPENING THE WINDOW AND MANUALLY PUSHING THE MIRROR CASING OUTWARD. IT MOVES WHEN THE CAR IS IN MOTION AND WHEN STATIONERY.

VOLVO HAS AN INTERNAL SERVICE RECALL FOR THEIR ENGINE OIL SENSORS. THE INFORMATION CAN BE FOUND HERE: THEY HAVE STATED THAT THEY FIXED THE SENSOR IN MY VEHICLE; HOWEVER, I STILL EXPERIENCED THE EXACT PROBLEM DESCRIBED IN THE SERVICE RECALL. MY CAR SHOWED 0 ENGINE OIL LIGHT READINGS, BUT MY ENGINE SEIZED UP IN THE MIDDLE OF THE INTERSTATE. HAD OTHER VEHICLES BEEN AROUND, I WOULD HAVE SURELY BEEN IN AN ACCIDENT.

THE SEATBELT WARNING ONLY SOUNDS FOR A FEW SECONDS THEN GOES SILENT AND NEVER SOUNDS AGAIN. THIS OCCURS AT ENGINE START, AND ALSO IF I UNBUCKLE THE BELT WHILE MOVING. THIS HAPPENS TO THE DRIVER AND PASSENGER BELTS. I TOOK THE CAR TO THE DEALERSHIP WHERE I PURCHASED IT, THEY HAD IT OVERNIGHT AND THE NEXT DAY TOLD ME THAT THIS IS THE WAY IS WAS DESIGNED. I CALLED VOLVO USA CUSTOMER SUPPORT AND WAS TOLD TO TAKE IT TO A DEALER, AND THEN BEGAN TELLING ME THAT HIS VOLVO ( UNKNOWN MODEL OR YEAR) DID NOT DO THIS. THE CAR HAS 1,300 MILES.

WHEN I BROUGHT MY CAR TO RAMSEY VOLVO FOR SERVICE, VOLVO RECOMMENDED THE ANGLE GEAR RESEAL SERVICE BECAUSE THE ANGLE GEAR BOX IS LEAKING AS SHOWN IN THE ATTACHED PICTURE. UPON FURTHER RESEARCH, I FOUND THAT THIS IS A VERY COMMON ISSUE WITH ALL VOLVO XC90S, SO MUCH SO THAT IT CAN BE CLASSIFIED AS A MANUFACTURER DEFECT, AND QUALIFIES AS A RECALL IN MY OPINION. THE ANGLE GEAR BOX IS AN UNDISTURBED PART AND IS SUPPOSED TO BE SEALED FOR THE LIFETIME OF THE CAR. WHEN THE FLUID IN THE ANGLE GEAR BOX IS COMPLETELY LEAKED OUT, WHICH IS SOMETHING WITH NO INDICATION WHATSOEVER, THE CAR WOULD LOSE ALL WHEEL DRIVE ACCORDING TO VOLVO. WHEN THAT HAPPENS IN A SLIPPERY SITUATION WITH ICE OR SNOW, THE CAR IS MOST LIKELY TO LOSE CONTROL AND WOULD LEAD TO A SERIOUS ACCIDENT WITH POTENTIAL LOSS OF LIVES. I WOULD LIKE VOLVO TO VOLUNTARILY RECALL ALL VOLVO XC90S TO FIX ALL LEAKING ANGLE GEAR BOXES SO NO LIVES WOULD BE LOST.

SPONTANEOUS EXPLOSION OF OVERHEAD SUNROOF WHILE DRIVING. CAR WAS PURCHASED NEW IN SEPTEMBER 2017 AND ONLY HAS 10,000 MILES OF IT. THE SUNROOF HAD NO SCRATCH, DENTS, OR CHIPS - DEFINITELY NO REASON TO SUGGEST THAT IT MAY LITERALLY EXPLODE OUTWARD OVER MY HEAD WHILE DRIVING DOWN THE INTERSTATE. AT THE TIME OF THE INCIDENT I WAS ACTUALLY ON THE PHONE WITH MY MOM AND THE EXPLOSION WAS SO LOUD THAT SHE THOUGHT I HAD WRECKED MY VEHICLE DOWN AN EMBANKMENT.

WATER LEAKING INTO INTERIOR FROM WINDSHIELD. I'VE TAKEN IT TO THE VOLVO DEALERSHIP AND THEY WON'T FIX IT DUE TO BEING OUT OF WARRANTY. SAFELITE WANTS $350-$800 TO RESEAL OR REPLACE THE WINDSHIELD. THE LEAK IS MAKING IT DANGEROUS TO DRIVE IN WET WEATHER AS IT DRIPS ONTO THE STEERING WHEEL AND ONTO THE DRIVER. THE LEAK OCCURS DURING ANY RAINY CONDITION WHILE STATIONARY OR IN MOTION.

IN DECEMBER OF 2016, AT APPROXIMATELY 95000 MILEAGE, THE "SERVICE TRANSMISSION URGENT" MESSAGE AND LIGHT CAME ON AND THE CAR STOPPED FUNCTIONING AND MAKING LOUD CLANGING AND RATTLING NOISES. THE CAR WAS TAKEN BACK TO "INFINITY OF MEMPHIS" DEALERSHIP WHERE IT WAS PURCHASED WITH AN EXTENDED WARRANTY. THE DEALERSHIP ASKED US TO CONTACT "VOLVO CARS OF NORTH AMERICA" FOR DEFECTIVE TRANSMISSION, WHICH WE DID, BUT VOLVO REFUSED TO HONOR OUR CLAIM STATING THE CAR WAS TOO OLD, EVEN THOUGH IT WAS UNDER THE 100000 MILE WARRANTY. THE CAR WAS TAKEN TO "VOLVO OF MEMPHIS" DEALERSHIP, WHICH CONTACTED VOLVO MANUFACTURER AND INFINITY OF MEMPHIS DEALERSHIP, AND INFORMED US THAT THE EXTENDED WARRANTY WOULD PAY $5000 MAXIMUM TOWARDS A NEW TRANSMISSION, COST OF WHICH WAS 8000$, AND WE WOULD HAVE TO PAY THE REST OUT-OF-POCKET, ABOUT 3000$. THE OTHER OPTION WAS TO PUT A REFURBISHED TRANSMISSION AT AAMCO FOR 3000$, COST OF WHICH WOULD BE COVERED BY THE EXTENDED WARRANTY. WE ELECTED THE LATTER, SINCE THERE WAS NO OUT-OF-POCKET COST. AT THIS TIME, WE WERE TOLD THE "CHECK ENGINE" LIGHT AND OTHER MESSAGES WOULD BE GONE, ONCE THE CAR WAS FIXED. HOWEVER, THE "CHECK ENGINE" LIGHT CONTINUES TO REMAIN ON. ADDITIONAL COMPLAINTS WERE FILED, BUT AAMCO, VOLVO OF MEMPHIS AND INFINITY OF MEMPHIS CLAIM IT IS UNRELATED TO THE TRANSMISSION PROBLEM. A LETTER WAS SENT TO VOLVO CARS OF NORTH AMERICA LLC, ATTACHED BELOW, BUT VOLVO REFUSED TO LOOK INTO OUR PROBLEM SAYING THE CAR WAS TOO OLD. I SPOKE WITH A VOLVO REP OVER THE PHONE WITH NO RESOLUTION. WE WOULD LIKE FOR VOLVO TO INSTALL A NEW TRANSMISSION IN OUR VEHICLE, AS NUMEROUS FORUMS AND ONLINE SITES HAVE PEOPLE COMPLAINING ABOUT DEFECTIVE VOLVO TRANSMISSIONS IN THESE EARLIER MODELS.

CAR LEAKS WATER INSIDE,COMING FROM BOTH A PILLARS .THIS IS WHERE THE CURTAIN AIRBAGS ARE LOCATED. THIS CLEARLY IS A SAFETY CONCERN. I HAVE DONE A LITTLE RESEARCH AND VOLVO OF NORTH AMERICA WHERE SUED IN NJ FOR THIS TYPE OF WATER INTRUSION PROBLEM. THIS OCCURS WHEN IT RAINS AND CAR JUST SITS WHILE PARKED .

TL* THE CONTACT OWNS A 2008 VOLVO XC70. WHILE DRIVING UNKNOWN SPEEDS, THE "SRS URGENT NEEDS SERVICE" INDICATOR ILLUMINATED. THE CONTACT CALLED A LOCAL DEALER (PORTLAND VOLVO CARS, LOCATED AT 9 US ROUTE 1, SCARBOROUGH, ME 04074) AND WAS INFORMED TO SCHEDULE AN APPOINTMENT. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 114,000.

VOLVO XC V70 2002 OCEAN RACE EDITION HAS DEVELOPED A STRONG GASOLINE SMELL AFTER DRIVING. THERE IS NO 1) LEAKAGE UNDER VEHICLE, 2) CHECK ENGINE LIGHT, OR 3) APPARENT REDUCTION IN MILEAGE OR PERFORMANCE. I ALSO REPLACED THE GAS CAP, BUT NOTHING CHANGED. WE KEEP OUR VOLVO IN THE GARAGE UNDER OUR HOUSE AND THE GASOLINE SMELL HAS BECOME SO BAD THAT WE ARE NERVOUS ABOUT LEAVING IT THERE AT NIGHT SINCE THE UPSTAIRS BEGINS TO SMELL LIKE GASOLINE. WE DO NOT KNOW IF WE ARE CREATING A REAL SAFETY HAZARD BECAUSE OF THIS CAR? IN RESEARCHING 2002 VOLVO V70 XC WAGONS I FOUND THERE WAS A SIGNIFICANT VOLVO FUEL PUMP RECALL IN 2009 FOR THIS MODEL AND YEAR...BUT APPARENTLY ONLY IF THE VEHICLE WAS DRIVEN IN WARMER CLIMATES?? WE WERE NEVER INCLUDED IN THE RECALL AND DO NOT KNOW WHY SINCE WE DROVE THIS CAR BACK AND FORTH TO FL FOR YEARS AFTER THIS. NOT SURE WHY WE DID NOT QUALIFY? NONE OF OUR OTHER VOLVOS HAVE EVER HAD THIS PROBLEM. ANY WAY, WE ARE NOW BEING ADVISED THE FUEL PUMP MUST BE REPLACED AND DO NOT KNOW HOW BIG A SAFETY CONCERN THIS ISSUE IS UNDERNEATH OUR HOUSE. ANY ADDITIONAL INFORMATION AND/OR RESPONSE TO OUR CONCERN ARE APPRECIATED.