VOLVO Complaints
View complaints related to VOLVO. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
-
2021 VOLVO XC60- Massapequa, NY
The contact owns a 2021 Volvo XC60. The contact stated while driving at an undisclosed speed, the vehicle inadvertently lost motive power. The contact pulled over to the shoulder, and the vehicle continuously turned on and off independently. The check engine warning light was illuminated. The vehicle was towed to the dealer, who determined that the auxiliary battery power was low and that the vehicle needed a software update. The vehicle was repaired. The manufacturer was notified of the failure, and a case was opened. The failure mileage was 18,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2024 VOLVO XC40- Piedmont, CA
Trunk does not fully open when you less the open button. It partially opens maybe 75%. My husband and I have both hit our heads - my forehead was cut and now I have scar. This malfunction has happened 3-4 times. No pattern discernible.
Source: NHTSA WEB SITE -
2020 VOLVO XC90- Rumford, RI
The instrument cluster display on my 2020 Volvo XC90 went completely out while driving my vehicle. This was a single point of failure and SAFETY ISSUE as it affected my speedometer, gas gauge, etc. I was driving without any functioning indicators on the highway when it went out. There was no advanced warning. The issue was fixed by my dealership and part replaced, invoice is attached. We have made multiple attempts to resolve this issue with Volvo Corporate, who has been non-responsive to the overall safety concern. Based on research Ford Motor Company (Part 573 Safety Recall Report 23V-506) faced a recall for their Escapes because of a similar safety issue.
Source: NHTSA WEB SITE -
2020 VOLVO V60CC- Mt. Sinai, NY
Front left axle shaft failed at 18,000 miles, producing noticeable noise and vibration when accelerating and turning to the right. The car has never been in an accident, nor has there ever been an incident (e.g., striking a curb) or other abuse that could have caused this failure. Fortunately I brought it into my local Volvo repair shop before further damage to the transmission and other connected parts. Test drive by the repair shop confirmed the vibration at various speeds and maneuvers. Cost to replace the axle was $1,056.75. I contacted the nearby dealer after diagnosis and before the repair. They said there was nothing they could do as the vehicle is out of warranty. I am in contact with Volvo corporate headquarters, who is saying the same thing. This is a defective product, not warranty, claim. It seems likely that this defect is not isolated to my vehicle.
Source: NHTSA WEB SITE -
2023 VOLVO C40BEV- Richmond, CA
Three issues: 1) in One Pedal Drive mode car when fully stopped on level ground and in Drive (at traffic signal) will accelerate rapidly without any driver contact with accelerator pedal. This happens once to several times a month. In the first incident the car entered the intersection before I stopped the car with the brake pedal. In another incident the car did this when a pedestrian was in the crosswalk. If I had not intervened the car may have hit the pedestrian. 2) the lane keep assist function will steer the car TOWARD large vehicles in adjacent lanes. This happens most often on curved sections of highways with large slab sided vehicles such as passenger buses and semi trailers. Collision avoidance requires driver intervention to steer the car away from the adjacent vehicle. 3) the rear view camera display in the vehicle center screen has stability issues. The display either does not start upon placing car in Reverse or lags or crashes during reverse movement.
Source: NHTSA WEB SITE -
-
2023 VOLVO XC90- Queen Creek, AZ
The automatic reverse braking feature is far too sensitive and causes headache-inducing, jarring, sudden extreme braking without any warning. It’s so aggressive that I believed I actually struck something each time. There’s no way to release the locked brakes unless you put it in park and then in drive. Extreme safety concern! This occurs when backing into or out of the garage using the mirrors, backing up to a 6 inch parking curb, or any bushes/brush that is near the bumper. It is wildly inaccurate and is not useful for people who actually use their mirrors to park.
Source: NHTSA WEB SITE -
2016 VOLVO V60- Troy, NY
The contact owns a 2016 Volvo V60. The contact stated that after changing the engine oil, one week later the message "Engine Oil Low" was displayed. The contact later discovered the engine oil was low and the vehicle had experienced excessive oil consumption. The cause of the failure was not yet determined. The manufacturer and local dealer were notified of the failure, but no assistance was provided. The failure mileage was 185,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2020 VOLVO XC60- Detroit, MI
The passenger side window spontaneously shattered while we were driving normal speed on the highway. It was not hit by anything, and thankfully no one was hurt, but this concerns us because it makes us worry there's a defect in all the windows and they should be replaced. We also want to make sure no one else has this issue on their volvo.
Source: NHTSA WEB SITE -
2015 VOLVO V60- Midlothian, VA
Volvo cars from 2014-2016 has oil consumption due to the bad piston rings design and the manufacturer don’t want to issue a recall for this problem, it’s a serious problem with these models
Source: NHTSA WEB SITE -
2015 VOLVO XC70- Woodbridge, NJ
I replaced a catalytic converter and 2 O2 sensors a few months ago. Check engine light came on. Oil was pooling into the catalytic converter from the engine. Technician checked pistons. Said there was unusual wear and oil was coming in through the pistons.
Source: NHTSA WEB SITE