YAMAHA Complaints

The contact owns a 2015 Yamaha XVS950 motorcycle. The contact stated while driving at various speeds, the motorcycle would lose motive power due to a spline transmission output failure which caused disconnection of power to the rear wheel. The local dealer was notified of the failure. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 17,000.

The contact owns a 1978 Yamaha 750 equipped with Continental Tires, Tire line: ContiGo. The contact received notification of NHTSA Campaign Number: 22T006000 (Tires) informing the contact to register on the Manufacturer’s website for the recall repair. However, the contact had been receiving error messages while attempting to submit the recall repair registration form. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. The VIN was not available.

There are currently THREE recalls on this motorcycle not TWO. I have now been waiting for the recall repairs to be done since February, 2021. It is currently June, 2022. Which means I've been waiting for 17 months to have my motorcycle repaired. I'm on "waiting lists" at these dealerships: Highland’s Yamaha, Countryside, IL, Rich’s Yamaha, Lockport, IL, and DuPage Honda/Yamaha, West Chicago, IL. I was told by several people at these dealerships the following reasons why they haven't gotten to me - or quite frankly, simply refuse to do the work. That is, unless it's winter, when they have nothing better to do - and good luck getting a bike to a dealership in Illinois in the middle of winter. The first excuse is that, "it's just too much work". They have to remove the engine to repair the bike. They're "short staffed" and "Yamaha doesn't pay them enough to perform the recall work". They're opting to take in bikes for which they can charge full price while my bike and thousands of others like mine sit unused and unsellable, because no one wants an unridable motorcycle. I've spoken with and written Yamaha customer service. Their reasoning for not doing more to make sure the work gets done, is that "every dealership is privately owned" and they "can't tell their dealships how to behave or what to do." They do however, recommend that I don't ride the bike until it's repaired and that I can "feel free to look for another dealer to do the repairs". Wow. Thanks for absolutely nothing. I've literally called every Yamaha dealership in a 60 mile radius of where I live. Some will actually tell you that they're simply refusing to do any recall work. These recalls are based on manufacturer defects that could cause life threatening injuries or death. It seems clear that Yamaha has a responsibility to their customers and are refusing to do anything about it.

The contact owns a 2006 Yamaha XVS1100 Motorcycle. The contact stated that while riding approximately 60 MPH, there was a loud whining sound coming from the rear of the motorcycle. The contact stated that moments later the rear wheel locked up and the motorcycle became inoperable. The motorcycle was towed to the local dealer who diagnosed that the mid driveshaft within the transmission had fractured and the engine needed to be replaced. The motorcycle was not yet repaired. The manufacturer was notified of the failure but no assistance was offered. The failure mileage was 24,000.

Yamaha installed from factory a speedometer that is blatantly unreadable during daytime hours. The speedometer is simply too dim to contrast with the sun and poses a hazard when trying to read your current speed. As this bike is a daily driver for myself, I'm needing to look to the aftermarket to keep myself and others safe. Yamaha knows this is an issue given the 2015 model's new version. All 2014 bolts continue to suffer from this issue.

The contact owns a 2008 YAMAHA FJR13AXB. The contact received notification of NHTSA Campaign Number:11V338000 (Electrical System) however, the part to do the recall repair was not yet available. The dealer was made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact did experience a failure. Parts distribution disconnect. The failure mileage was 32,000

Engine unexpectedly sputtered and quit while traveling on a narrow two-lane road with no place to pull off to the side. Engaged emergency flashers to alert oncoming traffic. The bike would not restart. Was able to get a tow after a couple of hours. Mileage on the motorcycle was 19,354 miles. 1. Starter was inspected by dealer and found magnets in starter had come loose from the housing and disintegrated. Starter was rendered inoperable. 2. Once the starter and battery were replaced, the engine would still not start. Dealer tore down the engine to find damaged camshafts and lifters. Yamaha recommended replacing camshafts, lifters, pushrods and all related gaskets and o-rings. Several owners of these bikes have had this problem as evidenced by postings in multiple online user groups.

Cam/Lifter failure on many of these bikes (Venture and Eluder/2018 model). Mine hasn't failed yet but many have. Needs to be investigated as this is a major safety issue if it happens while the bike is on the road.

The contact owns a 2003 Yamaha XVS1100. The contact received notification of NHTSA Campaign Number: 05V067000 (Seats) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

Hello, i ride this Yamaha FZ-6 motorcycle and I experience poor idling and engine stalls during riding, and last time this nearly led to accident, because the motorcycle slowed down in front of an overpassing automobile. I have bought this bike imported from USA. I am situated in Bulgaria, Europe. I saw there is a recall action about faulty TPS sensor. Kindly requesting any help for replacing this sensor by recall action. Thank you in advance for your kind support. [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).