MASTERCRAFT TIRES Complaints

The contact owns a 1998 Dodge Ram 2500 equipped with Mastercraft Tires, Tire Line: Courser AXT, Tire Size:245/75/R16, DOT Number: [XXX] . The contact stated that while driving 65 MPH, the vehicle started shaking abnormally. The contact stated that the abnormal shaking worsened, and the contact pulled over and discovered a bulge in the rear driver’s side tire. The contact replaced the tire with the spare and resumed normal driving. Upon returning to the residence, while inspecting the front passenger’s side tire, the contact cut his index and middle finger on the left hand due to the steel belt protruding from the tire. Upon further inspection, the contact discovered the same failure with the rear driver’s side tire that was replaced. The contact had not sought medical attention for the injuries. The contact attempted to call the manufacturer for assistance but was unable to reach a representative. The tires were not replaced. The tire failure mileage was approximately 3,000. The vehicle failure mileage was approximately 305,000. The VIN was not available. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2009 BMW 535I equipped with Mastercraft Tires, Tire Line: Stratus, Tire Size: 225/50/R17. The contact stated while driving at undisclosed speeds, the passenger's side rear tire was bubbling, and the vehicle was unstable. The vehicle was pulled to the side of the road and the contact observed that the tread belt was broken. The tire was not the original equipment. The vehicle was taken to an independent mechanic where the rear tires were replaced. The tires were replaced with the same tire brand and tire line however, the failure recurred with the driver's side rear tire. The tire was replaced with the same tire brand and tire line. The contact discovered NHTSA Campaign Number: 19T024000 (Tires), however, the DOT number was not included. The manufacturer was not made aware of the failure. The vehicle failure mileage was 177,259. The tire failure mileage was unknown.

245/50/20 tire size Tire sidewall separation. Tire is available for inspection. An independent service center has confirmed this to be a manufacturer issue. No prior warnings.

vehicle parked, came out next morning, tire had 5" split on sidewall, completely deflated original purchase date 12/11/21 tires have 5320 miles on them from new tire sidewall failed 5/15/2023 tire size 225 70R 16 mastercraft courser HSX tires available for inspection upon request

Mastercraft Stratus As size 235/65R17 While driving on highway tire pressure light illuminated then immediately proceeded to tire shop to check tire . Then found left rear tire had a ball and saw the sidewall bead protruding. I had a shop dismount the tire and they mentioned they have seen this before where the inside of the bead started to come apart. He saw the brand and mentioned it seems like they haven’t fixed the issue.

235/50 R 17. Seriously horrible groove wandering to the point that I feel extremely unsafe to drive. I'm guessing it's all four tires but, I'm only allowed to pick one. It happened the first day after purchasing the vehicle on 5/24/22. I put more money down on the car because the tires were fairly new. Now they have to be replaced because they are dangerous. They must be recalled!

The contact owns a 2008 Chrysler Town & Country equipped with Mastercraft tires, Tire Line: Stratus AS, Tire Size: 225/65/R16, DOT Number: U942F35. The contact state the sidewall separation caused a blowout of the rear driver’s side tire. The contact stated the tow truck driver informed her that the front driver’s side tire also had sidewall separation. The contact towed the vehicle to the tire shop and had to the front and rear driver side tires replaced. A dealer was not contacted. The manufacturer had not been informed of the failure. The failure mileage was 123,940.

TL* THE CONTACT OWNS A 2011 FORD F-150. THE CONTACT OWNS A MASTERCRAFT TIRE, TIRE LINE: COURSER AXT, TIRE SIZE: P275/75/R18, DOT NUMBER: UTYJFXU1919. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 21T002000 (TIRES) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE VEHICLE WAS TAKEN TO BIG O TIRES (1820 MAIN ST NW, LOS LUNAS, NM 87031) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND REFERRED THE CONTACT BACK TO BIG O TIRES. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS 2011 FORD F-150. THE CONTACT OWNS A COOPER TIRE, TIRE LINE: DISCOVERER AT3 4S, TIRE SIZE: P275/65/R18, DOT NUMBER: UTYJ1M64318. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 21T002000 (TIRES) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE VEHICLE WAS TAKEN TO BIG O TIRES (1820 MAIN ST NW, LOS LUNAS, NM 87031) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED AND REFERRED THE CONTACT BACK TO BIG O TIRES. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 2011 CHEVROLET MALIBU EQUIPPED WITH MASTERCRAFT LSR GRAND TOURING TIRES, SIZE: 225/50R17 (NA). THE CONTACT STATED THAT THE TIRE PRESSURE INDICATOR WAS FLASHING AND THE NUMBERS CONTINUED TO FLUCTUATE. IN ADDITION, THE REAR DRIVER'S SIDE TIRE HAD A BUBBLE AND THE REAR PASSENGER TIRE WAS LOSING AIR. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO STATED THAT THE TIRES NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE AIR BAG WARNING INDICATOR REMAINED ILLUMINATED. WHILE DRIVING 60 MPH, THE STEERING WHEEL SHOOK. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE VEHICLE FAILURE MILEAGE WAS 123,056. THE TIRE FAILURE MILEAGE WAS UNKNOWN. THE VIN AND DOT NUMBER WERE NOT AVAILABLE.