CHEVROLET Complaints
View complaints related to CHEVROLET. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2018 CHEVROLET CRUZE- Bradenton, FL
My 2018 Chevy Cruz has developed a sticky or tacky surface discovered when I was cleaning my interior. I used warm water and soap to clean all plastics. Tried to dry off my dash with paper towels and discovered the issue . My car has been garage kept since its purchase so I have no idea as my previous vehicles never had this issue.
Source: NHTSA WEB SITE -
2018 CHEVROLET TAHOE- Andover, MN
We were in a severe car accident and our airbags did not deploy in our vehicle. We were going about 45 miles an hour and had windshield cracking and severe, severe damage to our vehicle. This was a front side, head on impact.
Source: NHTSA WEB SITE -
2023 CHEVROLET SUBURBAN- New Rochelle, NY
The sunroof drains continue to fail. I’ve had multiple occasions where the car has had drains back up or be disconnected.. This is a safety issue because it creates mold as water falls in the headliner and then the cabin. It also creates rust, particularly behind the dashboard. That’s not rust proof. Despite being under warranty, the dealers are useless and helping address the issue because it’s la design flaw. The multiple water intrusions also affect the electronics in the vehicle., potentially disabling critical features like airbags and safety systems.
Source: NHTSA WEB SITE -
2017 CHEVROLET SUBURBAN- Port St. Lucie, FL
The contact owns a 2017 Chevrolet Suburban. The contact stated that while driving at an undisclosed speed, the vehicle suddenly came to a complete stop. There was no warning light illuminated. The contact attempted to accelerate, and the vehicle drove sluggishly as if the tires were flat. The vehicle was taken to the dealer where it was diagnosed with transmission failure. The contact was informed that the transmission and motor mounts needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 125,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2025 CHEVROLET EQUINOX- Fort Lauderdale, FL
The vehicle owner took the vehicle to the dealer Greco Chevrolet of Fort Lauderdale The dealer reported no vehicle failures. The braking system melted due to right temperatures. The dealer reported DTC C0072 Brake System Temperature too high. Report stated front rotor temperature reached greater than 1112 degrees Fahrenheit, and that the rear rotors reached greater than 932 Fahrenheit. The report stated that the high temperature was caused by: -Antilock Braking System -Traction Control System -Vehicle Stability Control No warning lights shown in the vehicle. The dealer gave the owner the number 833-948-4631 to speak with GM tech support. The case was referred to GM Concierge 833-382-4389 Owner alleges that this could only be caused by faulty materials in the batch of this vehicle construction. Is concerning that the manufacturer did not come to the dealer to determine the causes of failure. Is very possible that the same materials were used in building other vehicles in the same batch. Concerning also that these high temperatures could cause fires in the wheels during operation. Is quite urgent that NHTSA visits this dealer and performs a non-bias inspection of the vehicle and the alleged bad materials.
Source: NHTSA WEB SITE -
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2025 CHEVROLET EQUINOX- Sun City Center, FL
The Chevrolet Equinox EV has a large blind spot because of the size of the front window pillars and the adjacent side view mirror. To quote from an Internet search, "This creates a significant blind spot when preparing to make left at intersections, making it difficult to spot pedestrians cyclists, or oncoming traffic." My vehicle was involved in an accident during a left turn in which I believe the blind spot was a significant factor. The Chevrolet Equinox EV is supposed to be equipped with "enhanced automatic emergency braking" which, if so, did not function to prevent an accident.
Source: NHTSA WEB SITE -
2015 CHEVROLET IMPALA- Dekalb , IL
The electronic power steering intermittently fails while driving, especially during or after wet conditions. Without warning, the steering wheel becomes extremely stiff and difficult to turn, and a “Service Power Steering” message appears. The failure occurs at any speed and lasts about 1–3 minutes before returning to normal. This has happened multiple times under similar conditions. This creates a serious safety risk because it occurs at highway or city speeds without warning, making the vehicle difficult to control and increasing the risk of a crash. No prior warning is given before the failure other than the dashboard message at the time of the incident. Cause is UNKNOWN. There are numerous reports from other drivers describing similar symptoms, suggesting a potential widespread defect in the electronic power steering system or related components.
Source: NHTSA WEB SITE -
2020 CHEVROLET SILVERADO 1500- Killeen, TX
Engine light came on and off and June 10, 2026 The truck just stole and no power to go
Source: NHTSA WEB SITE -
2024 CHEVROLET SILVERADO 1500- Kansas City, MO
On Febuary 13th 2026 I was involved in a wreck where I re-ended another stopped vehicle. There was no warning light or automated braking executed. I braked hard but not soon enough.There was no malfunction warnings or lights displayed before (or after ) the accident showing it to be inoperative. It has been in to the dealer 3 times since. Yes it is available for inspection. Was told that it will not work if you have your foot on brake or accelerator by one technician. This truck use to brake for no reason even going 70 mph on highway. I am pretty sure GM has reprogramed to fix that issue leaving the sensitivitu so low it now does not work at all.
Source: NHTSA WEB SITE -
2026 CHEVROLET TRAVERSE- York, SC
When shifting into drive from start, the shifter does not shift. I have my foot on the brake at the same time also. This has happened at least 8 eight times sense the SUV went over 3500 miles on the odometer. I have to wait about 5 seconds before trying it again. This is a safety item that needs immediate attention by Chevrolet and GM, If I needed to evacuate an area, or my garage in the event of a fire and the shifter fails!!!?? should I take it back to the dealer and ask for a refund?? O give them a chance to fix it?
Source: NHTSA WEB SITE