CHEVROLET Complaints

I am submitting this complaint regarding the transmission in my 2020 Chevrolet Blazer. My vehicle has fewer than 100,000 miles and has experienced significant transmission failure symptoms, including hard shifting, jerking during acceleration, RPM fluctuations, slipping, loss of normal power, and inability to safely reach highway speeds. The vehicle struggles to accelerate properly and at times will not shift correctly into higher gears. Diagnostic trouble codes related to transmission operation have been present, including pressure control solenoid and transmission control faults. Repairs have already been attempted, including replacement of transmission-related components, but the transmission continues to malfunction. Through online owner groups, forums, and discussions with other Chevrolet Blazer owners, I have found numerous reports from owners experiencing similar transmission problems in 2019-2022 Chevrolet Blazers. Many owners report transmission slipping, harsh shifting, torque converter issues, valve body failures, pressure control solenoid failures, and complete transmission replacement at relatively low mileage. These failures create a serious safety concern because the vehicle may hesitate, lose power, fail to accelerate properly when entering traffic, or be unable to maintain safe highway speeds. Drivers and passengers are placed at risk when a vehicle cannot respond normally during merging, passing, or other traffic situations. Owners are frequently being quoted between $7,000 and $12,000 for transmission replacement or repair despite the vehicles being relatively new and often having less than 100,000 miles. Many consumers believe these failures indicate a widespread defect rather than normal wear and tear. I request that NHTSA investigate transmission failures in the 2020 Chevrolet Blazer and related model years to determine whether a manufacturing or design defect exists and whether a recall or other corrective action is warranted.

The contact owns a 2020 Chevrolet Blazer. The contact stated that the front passenger’s seat belt buckle was inoperable. The contact buckle was jammed and failed to properly secure the seat belt in place. The contact stated that while driving and stopped at a red light, the traffic light turned green and the accelerator pedal was depressed; however, the vehicle surged forward unexpectedly while rolling. Additionally, the contact stated that the infotainment system intermittently displayed a blank or distorted screen, became frozen and was unresponsive to the touch commands. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failures. The approximate failure mileage was 75,000.

Engine replaced turbo charger. Purchased the vehicle on 5/16 and a week later the engine light came on. Took the vehicle to AutoZone and received a code of P0299. Call the dealership and got no response from the salesperson so I made an appointment for 5/27. Problem was dismissed as the engine light was no longer displayed. Told to return when the light reappeared. The car stalls and the acceleration was an issue, especially for a 19 year old inexperienced driver. This put her life and those around her in danger. Took the vehicle back on 6/5 and had to leave it. No vehicles available or offered while the car was in the shop. This time they scanned the vehicle and came up with the same P0299 code. Left the vehicle for a week and the cost for the engine replaced turbocharger and all single use parts related for the repair was $3010.38 Yes, the vehicle was presented as "as as." However, the vehicle was also presented as if the maintenance and repairs were all completed and the vehicle was road ready and safe and this was not the case at all.

The contact owned a 2009 Chevrolet Malibu. The contact stated that while driving approximately 20 MPH, the driver's side curtain air bag erroneously deployed and struck the left side of the contact's head. The contact immediately pulled over to the side of the road. No warning light was illuminated before or after the failure. Police Officers arrived at the scene, but no police report was filed. The contact sustained a headache and a partial left-ear hearing loss. The contact received a paramedic evaluation. The following day, the contact was taken to the Emergency Room, where it was confirmed that the contact had not sustained a concussion. The vehicle was towed to an autobody shop, where it was deemed totaled by the insurance company. The dealer was not contacted. The manufacturer was notified of the failure and informed the contact that a field inspector would be sent to investigate the failure; however, the contact was later informed that the case was closed because the root cause of the air bags deployment could not be determined upon inspection. The failure mileage was approximately 68,000.

**Vehicle Safety Complaint** I am experiencing a serious safety issue with my 2016 Chevrolet vehicle involving the power steering system. On a somewhat regular basis, I receive dashboard warnings including "StabiliTrak Not Working," and "Service Power Steering." Shortly after these warnings appear, the power steering fails while I am driving. When this occurs, I must use significant force to turn the steering wheel in order to maintain control of the vehicle and make turns. When I pull over, turn off engine and wait a few minutes, the restart the engine, it  appears to be resolved and works fine. This creates an extremely dangerous driving condition. I am concerned that I may not be able to turn quickly or forcefully enough to avoid an accident, potentially resulting in a collision, injury, or death. I am aware that certain 2015 model year vehicles were recalled for similar power steering issues. However, despite experiencing what appears to be the same defect in my 2016 vehicle, no recall has been issued. The issue remains uncorrected and continues to pose a significant safety risk. GM Customer Care (1-800-462-8782) states I am not eligible for any cost assistance because it is a 2016 model and not 2015. Given the serious safety implications of sudden power steering loss while driving, I am requesting that NHTSA investigate this issue and determine whether a recall is warranted for affected 2016 vehicles. The sudden loss of power steering while the vehicle is in motion presents a substantial safety hazard and should be addressed before it leads to serious accidents or injuries.

The contact owns a 2021 Chevrolet Silverado 1500. The contact stated that while driving 70 MPH, the vehicle unexpectedly decelerated to 30 MPH and the vehicle loss motive power. A dealer was contacted. An undisclosed warning light was illuminated. The vehicle was taken to a dealer to be diagnosed, and it was determined that the engine needed to be replaced, and that the engine was consuming an excessive amount of engine oil. The contact was informed that the warranty would not cover the repair. The vehicle was not repaired. The failure had occurred on several occasions. The contact associated the failure with NHTSA Campaign Number: 25V274000 (ENGINE AND ENGINE COOLING); however, the VIN was not included in the recall. The manufacturer was notified of the failure and informed the contact that the VIN was not under recall. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The approximate failure mileage was 109,082.

The contact owns a 2020 Chevrolet Equinox. The contact stated the brake pedal became firm while driving approximately 40-45 MPH. The check engine warning light was illuminated, and the brake assist service message was displayed. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The vehicle was taken to an independent mechanic who determined that the brake housing had shattered inside the engine. The manufacturer was not notified of the failure. The failure mileage was approximately 213,000.

ON MONDAY, 6/15/26, WITH APPROX 45,400 MILES, I WAS DRIVING DOWN THE ROAD AND TRUCK SAID SERVICE TRANSMISSION. THE GEARS WOULD SHIFT, BUT IT LAGGED A LITTLE BIT. I SCHEDULED AN APPT FOR TWO DAYS LATER, AND ONLY DROVE IT WHEN I ABSOLUTELY HAD TO, WHICH WAS ONLY TWICE BEFORE MY SCHEDULED APPT. I GET IN IT TO DRIVE AND IT SAYS SERVICE TRANSMISSION- UNABLE TO SHIFT SOON, THEN ON MY WAY TO THE DEALERSHIP, IT SAYS ALL OF THAT, PLUS SERVICE DRIVER ASSIST SYSTEM. CHAVY'S QUALITY ASSURANCE TEAM NEEDS TO GET IT TOGETHER! THIS IS ABSOLUTELY RIDICULOUS.

The steering has become harder to turn and will not return to center after turning a corner. When driving the steering wheel will stay in the position you have turned it to. I feel like this is dangerous and a safety risk especially at highway speeds. I have taken it to my local Chevrolet dealership and they said the rack and pinion steering is bad and needs to be replaced. $2365 parts and labor and realignment. The vehicle had 50058 miles on it when I noticed it. It now has approx. 52,500 miles on it. There were no warning lamps or safety messages.

Dealership Lead car GMC Utica, verified code B0074 passenger presence sensor/module, found module internally faulty verified power and ground. This puts safety at risk because the passenger side air bags are off because of the faulty sensor. There is TBS on this issue. Dealership confirmed problem. there were no warning messages before failure, it just failed and now service air bags light is on, and passenger air bags are off. Has not been repaired because the want 1259.73 for the part, I believe this should be a recall, as the air bags are off and won't work because of the fault sensor/module.