CHEVROLET Complaints

Odometer Fraud. The contact purchased a 2014 Chevrolet Captiva. The vehicle was purchased through a dealer sale. The mileage at the time of the purchase was 140,436. It was discovered four days later that there was a mileage discrepancy. The odometer suddenly turned to 228,000. The contact was unable to obtain a title. The state attorney general was contacted, who referred to the state, who failed to answer the phone and the NHTSA hotline.

Front turn indicator lights have gone out. Unfortunately, due to Chevy's vehicle design, the bulbs can only be replaced by pulling the bumper off in total and replacing bulbs. Then, putting entire bumper system back. This information was given to me by Chevrolet of Issaquah AND confirmed by Bonita Point Repair in Chula Vista California.

I test drove a 2026 Silverado 1500 at Hanania Chevrolet in Saint Augustine Florida on [XXX]. Before the test drive, I advised the salesperson in the rear seat that the Service Brake Assist light was on at the instrument panel. He advised that the light needed to be reset and he would have it taken care of. I returned to the showroom to complete the required paper work and the vehicle was cleaned and returned in front of the showroom. I drove the vehicle on [XXX] after driving a short distance the "Service Brake Assist" light again came on. I notified the service department on 6/1/2026 and drove the vehicle back to the dealership. The service advisor indicated he was going to have his best Technician repair the vehicle. I arrived at12:33 and the vehicle was completed at 12:56 PM I drove the vehicle back to my home without any issues. I left my home on [XXX] and as I turned onto the Interstate Highway, the light came on once again. After researching this issue, it is not advisable to drive the vehicle as the Antilock Braking System will not operate correctly. This vehicle should NOT have been available for any prospective customer to drive on the highway until the issue is corrected. The sales person should have verified that the brake issue was properly repaired before offering anyone a road test in the vehicle. The vehicle is currently at the Dealership. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns Ac condenser became inoperable cluster Mask (ICM). The dealer diagnosed with a failed internal cluster mask. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 115,000.

This is a know issue on 2021 models. The exhaust bracket is breaking away from the muffler/catalytic converter. The weld is breaking causing the exhaust to break away and both pipes must be replaced resulting in a 1500 repair. Why if it bad in later years is there no maintenance bulletin or mandatory fix for the 2020 models? It was repaired and fixed by McClusky Chevrolet in Cincinnati OH.

Engine died hard to stop with no power stopped vehicle in middle of intersection .

The contact owns a 2026 Chevrolet Silverado 1500. The contact stated that the message "Service Brake Assist" was illuminated intermittently. The vehicle was taken to the dealer, where the message was reset on several occasions. Additionally, the dealer determined that the failure was possibly due to a low voltage issue, and the vehicle was operating as designed. The contact stated that the failure had recurred. The dealer was contacted and informed the contact that a towing agent would towed the vehicle to their location. The vehicle was not diagnosed or repaired. The manufacturer was not yet contacted. The failure mileage was 85.

The contact owns a 2022 Chevrolet Malibu. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. Additionally, the front driver's side tire was replaced several times due to air loss. The vehicle was taken to the dealer, who replaced an unknown filter. The failure recurred. The vehicle was taken to an independent mechanic, who determined that the unknown filter needed to be replaced a second time. The vehicle was taken back to the dealer, who confirmed that the unknown filter and other unknown parts needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was unknown.

The contact owns a 2026 Chevrolet Equinox. The contact stated that while at a complete stop, the automatic engine Start/Stop system engaged, and the vehicle shut off completely. The message "Please Hit The Start Button Again" was displayed, and several unknown warning lights were illuminated. The contact press the start button, but the vehicle failed to start. Additionally, the gear shifter was stuck in park(P), forcing the tow agency to drag the vehicle. The vehicle was towed to the dealer. The vehicle was not yet diagnosed or repaired. The failure mileage was approximately 5,900.

When driving the car through a busy intersection there was a sudden, brief surge of acceleration, followed by deceleration and the vehicle cutting all motor power and becoming inoperable. The MIL lamp illuminated and the "Ready" light went out. I was unable to move the vehicle out of traffic until I got out and disconnected / reconnected the 12v battery to reset the car systems. The problem is difficult to reproduce, happening randomly, sometimes with multiple months between incidents. The incidents happen with no warning, and there are no other symptoms associated with the issue. The dealer mechanic indicated it is likely the issue indicated in Chevrolet TSB 19-NA-220, indicating the root cause is the resolver feedback connector on the electric drive unit damaged during vehicle assembly.